ESC has an exciting opportunity for an Administrative Assistant to work our premier client’s Tax and Finance team.  The Administrative Assistant provides support to the Finance and Tax Management Board for daily administrative functions related to meetings, calendars, projects and print and copy activities. Responsible for completing cyclical tax processes according to their respective deadlines.

ACCOUNTABILITIES

COORDINATES CALENDAR AND CORRESPONDENCE

?      Scheduling and maintenance of calendar on email including anticipating and collecting prep

?      Coordinates all meetings including dates, agendas, food, meeting rooms and invitations

?      Ensures timely and appropriate response to incoming mail and emails, including drafting written responses to all levels of management and key resources and customers

?      Sets up and maintains email lists

PERFORMS REPORTING, FILE MANAGEMENT AND OFFICE COORDINATION

?      Orders and maintains supplies and equipment for department

?      Prepares and publishes reports, PowerPoint presentations and spreadsheets

?      Files and maintains department records and necessary documentation

?      Schedule and process expense settlements

TAX MAINTENANCE

?      Receive, open, and scan all Real Estate and Personal Property tax bills, notices, and other correspondence

?      Process Real Estate and Personal Property tax payments every Thursday

?      Scan Sales tax business licenses and then interof?ce to store location

QUALIFICATIONS REQUIRED

?      1-2 years of relevant experience

?      Excellent time management and organization skills

?      Attention to detail

?      Strong knowledge of all Microsoft Of?ce application

?      Effective verbal and written communication skills

?      High level of con?dentiality extremely important

?      Capable of solving problems and staying calm in stressful situations and during periods of high workloads

PREFERRED

?      Associate Degree or comparable training preferred

Our client a professional services and investment management firm specializing in real estate is seeking a Building Engineer who is skilled in the Electrical trade to support a team of 3 in maintaining a large office park in Wellesley, MA.  This individual will provide electrical expertise to complete specialty projects and provide general building engineering to assure successful preventative maintenance and installation project work.  This role pays in the $80K - $90K range ($38+ per hour with OT), comes with an annual bonus payout, a strong benefit program and a flexible work life balance.  Hours for this role are standard at 8am – 4:30pm Monday through Friday with some flexibility and includes some early morning/evening work for special off hour installations/testing.  On call pay is provided for a 3 week rotation (only 2 calls in the past 2 years).

The key to this role is experience functioning as a small projects Electrician in the Building Engineering trade.  The incumbent:

• Examines, replaces, relocates, or repairs electrical wiring, receptacles, switch boxes, conduits, feeders, lighting fixtures and other electrical components.
• Tests electrical and electronic equipment and components for continuity, current, grounding, voltage, and resistance.
• Maintains, repairs, replaces, and tests switchgear, small transformers, switchboard meters, regulators.
• Maintains, repairs, tests electrical motors, generators, alternators, industrial storage batteries.
• Troubleshoots, maintains and repairs industrial, electrical, and electronic control systems and other related devices.
• Traces lines and examine drawings to facilitate repairs or modifications and install temporary grounding and lockout/tagout to facilitate work.
• Conducts preventive maintenance IR testing, cleaning, and tightening of electrical connections and components.
• Collaborates with contractors, construction workers, plumbers, pipefitters, project managers, and designers in installing and repairing electrical system components.
• Responds to operational and emergency situations, analyzing electrical systems and determining course of action.
• Performs the installation, maintenance, repair and operation of mechanical and electrical equipment and systems.
• Performs general facility related maintenance work including: replacement of lamps/ballasts, electrical systems, generators, UPS equipment and other maintenance tasks.
• Performs general maintenance and operation of central plant, package units and HVAC equipment.
• Analyzes the operation of various systems, determines the cause of any problems/malfunctions and takes corrective action as required.
• Assists with the installation and repair piping/tubing; wire single and three phase motors (single & two speed); run conduit; pull wiring to machinery, motors, operating parts, etc.
• Installs and rebuilds pumps and motors; install and rebuilds air compressors; heat exchangers; replaces bearings in all types of motors; replace seals on pumps; install and repair piping, valves, filters, hot water systems and associated controls; assist other mechanics and operators with major repairs and maintenance of building and equipment.
• Checks, repairs and/or replaces valves, motors, controls, switches, gauges, wiring, fans, pumps, compressors, condensers, cores, pipes and other functional components of the system.
• Disables and enables fire alarm control panels and systems.
• Performs predictive maintenance, preventative maintenance, maintenance routines and equipment inspections, and service requests as directed.
• Performs all duties in a safe manner and in accordance with established work standards and practices.

Qualifications

• 5+ years experience in the Building Engineering/Electrical trade.
• Journeyman or Masters Electrician License - past or current
• Proficient with building automation system and controls
• Strong experience in general building maintenance with ability to perform a variety of preventative and install work.

• Able to regularly lift items up to 50lbs
• Physically able to operate electric hand tools, carry tools, lift and carry heavy loads, operate required equipment, and operate a motor vehicle.
• Able to work in close places such as closets, crawl spaces, attics, vaults, etc.
• Able to work on a ladder up to 28’ – able to safely perform overhead work while standing on a ladder.
• Able to work on roofs of buildings

Educated Solutions Corp’s premier healthcare client is seeking multiple experienced Coders -Outpatient to join their team!

Primary Purpose:
Responsible for the coding and abstraction of outpatient cases. Accountable for utilizing 3M coding products including encoder and groupers for Medicare reimbursement and other third party payors, and for internal Advocate business and quality purposes. This position is accountable for accurate abstracting of selected clinical and non-clinical information to create a comprehensive database of information for billing purposes, internal data management, and external reporting of data.

Major Responsibilities:

Codes diagnoses utilizing a computerized encoding software system and completes abstraction for clinical data and non-clinical data elements for community hospital sites. This position is responsible for reviewing all documentation in the patient record for accurate and complete code assignment in accordance with the current International Classification of Disease, Clinical Modification, ICD-10-CM.

Maintains a productivity rate of 100% or more on a monthly basis and quality rate of 95% or higher.

Responsible for reviewing all documentation in the patient record to identify all relevant diagnoses and procedures for coding accuracy.

Codes diagnoses and procedures utilizing the 3M360 encoding system and has knowledge in EPIC Chart Production. Selects and assigns codes for the appropriate first listed and all additional diagnoses according to Outpatient Coding guidelines with the official ICD-10-CM coding and reporting guidelines.

Assists in ensuring coding compliance with federal, state, and other regulatory agencies, research cases, government payors and other selected third-party payors.

Locates and utilizes the necessary resources to solve coding questions as they arise during the performance of daily duties. Achieves productivity expectations to support discharged not final billed (DNFB).

Maintains a diagnosis and procedure coding assignment accuracy rate of 95% or better based on internal quality reviews. Attends monthly coding meetings as required. Promotes patient safety by reporting of issues through established channels and participating in safety initiatives.

Safeguards confidential and privileged patient information.

Licensure, Registration and/or Certification Required:
Coding Specialist (CCS) certification issued by the American Health Information Management Association (AHIMA), or

Health Information Administrator (RHIA) registration issued by the American Health Information Management Association (AHIMA), or

Health Information Technician (RHIT) registration issued by the American Health Information Management Association (AHIMA), or

Education Required: 

Associate's Degree in Health Information Management or related field.

Experience Required:

Typically requires 1 year of experience in entry level coding preferred in an integrated acute care hospital setting.

Knowledge, Skills & Abilities Required:

Proficient in Microsoft Office, Word, Excel, and PowerPoint.

Advanced knowledge and understanding of anatomy, physiology, medical terminology, pathophysiology (disease process, surgical terminology and pharmacology) and is able to apply these sciences to accurately asisgn codes to cases.

Expert knowledge and experience in ICD-10-CM and CPT coding systems, G-codes, HCPCS codes, Current Procedural Terminology (CPT), modifiers, and Ambulatory Payment Classifications (APC).

Advanced knowledge of pharmacology indications for drug usage and related adverse reactions.

Expert knowledge of coding workflow and optimization of technology including how to navigate in the electronic health information record and in health information management and billing systems.

Excellent communication and reading comprehension skills.

Demonstrated analytical aptitude, with a high attention to detail and accuracy. Experienced with remote workforce operations required.

Strong sense of ethics.

Our client a professional services and investment management firm specializing in data center management is seeking a Data Center Engineering Technician to support a large data center in Getzville, NY.   This individual will provide technical engineering expertise to complete projects – racking, stacking and cabling - and provide general engineering duties to assure successful preventative maintenance and installation project work.  This role pays in the $65K - $70K range ($30+ per hour with OT), comes with a strong benefit program and a flexible work life balance schedule.  Hours for this role are a rotating 36 hour work week then 48 hour work week – 3-12s -  with shifts of 11pm-11am and 7pm-7am.  The Data Center & Engineering teams are responsible for all Data Center operations. These facilities house mission critical systems and operate 24/7, risks must be managed to allow for continual operational up-time. 

The key to this role is past experience of the racking and stacking of servers, the installation of network cables & fiber, and the repair of minor server issues.  Candidates MUST have an understanding of how these systems function and be capable of performing corrective measures. This includes resetting alarms, operating breakers and switches, starting back-up systems, responding to IT functional team service call tickets and provide oversight to service contract providers  The incumbent will also:

• Understand the engineering design and operational aspects of Data Center Critical Infrastructure Systems and equipment in order to immediately recognize system issues and respond to operational and emergency situations.
• Provide emergency response to infrastructure and IT equipment failures.
• Perform tape rotations and custody transfers.
• Implement Data Destruction procedures
• Perform inventory management.
• Conduct routine and ongoing assessment of the infrastructure systems operations.
• Perform tests, rounds, and analyze data to assure the proper functioning of all equipment.
• Provide Mechanical, Electrical, and Plumbing (MEP) operations and maintenance in a mission critical environment.
• Participate in incident investigations.
• Monitor pricing and work quality of outside contractors.
• Review monthly Client Service Request summaries to pinpoint and correct recurrent operational problems.
• Assist site Facility Management team with emergency situations (e.g., fire alarms, chemical spills, hazardous conditions) and take appropriate actions.

Qualifications

• 1+ years experience working in a technical environment performing racking/stacking or cabling
• Education or equivalent experience in a technology environment – working with servers
• Working knowledge of computer applications – Microsoft Word and Excel
• Ability to lift 50 lbs.
• Ability to climb stairs and navigate rooftops to access equipment.
• Ability to use ladders up to 30 ft and work from heights.
• COVID Vaccination required
• Ability to pass background check and drug screen

Preferred but not required – Training will be provided

• Experience working with: Air Handling Units (AHU’s), UPS’s, PDU’s, Generators, Fuel Pumps and Fuel Storage, Switchgear, Utility Feeds, Transfer Switches, Pumps, Water Piping, Fire Detection, Fire Suppression, Access Control, Monitoring, SCADA, and Leak Detection systems.
• Experience or certification in the Electrical trade and/or HVAC/refrigeration

ESC has an exciting opportunity for a junior/entry-level Digital Marketing professional to join our premier retail clients Voice of the Consumer (VOC) team as a Digital VOC Specialist.  This team allows shoppers to have a heightened shopping experience by providing customers with the ability to choose to leave feedback in the form of a rating, plus an open-ended comment field.  This team works off the previous days’ comments to group into common set themes and friction points, as well as identify new and existing defects.

The Digital VOC Specialist will:

• Review previous days’ consumer feedback and group into like themes in Excel or Google Sheets.
• Tag consumer problems/feedback for all channels to fit into reporting or escalate to appropriate team.
• Review customer activity sessions, using text interpretation tools and internal systems to gather and log information.
• Utilize internal tools and vendor tools (Contentsquare) to review customer orders and session replays to determine the driving factor behind the comment or build out a defect scenario. 

Required Experience:

• Bachelor’s Degree in Marketing, Communications or related field
• Previous Digital/Online marketing experience (6 months’ minimum)
• Speed, accuracy, memory and customer empathy.
• Experience using MS-Excel and/or Google Sheets.

Our Lincolnshire based client is seeking an experienced Executive Assistant to join their team.  In this role you will support 3-5 executives including managing busy calendars, preparing quarterly meeting information and utilizing the Microsoft Office Suite on a daily basis.

Job Responsibilities:
• Manage executive’s calendar and scheduling, including all internal and external meetings.
• Plan all aspects of Executive’s travel.
• Coordinate and lead preparation for all Senior Leadership meetings, including but not limited to: securing
meeting location, travel, accommodations, catering, equipment/supplies, etc.
• Collate briefing documents for Executive meetings, including drafting, preparing, and proofreading letters,
memos, reports, spreadsheets, charts and presentations.
• Process expense reports, requisitions and new hire needs.
• Assists with special projects which may include research or specific personnel and organizational
development initiatives.
Other Responsibilities
• Effectively interact with all stakeholders including internal and external customers, developing collaborative
relationships across CDW to ensure positive results.
• Arrange all aspects of department gatherings (location, set-up, food, and activities).
• Create professional PowerPoint presentations.
• Enter all invoices and create PO’s to ensure timely payment to Vendors.
• Field incoming phone calls, follow-up and resolve appropriately.
• Maintain a variety of department lists, as well as department and senior level organizational charts.
• Act as a department liaison when appropriate.
• Handle time-clock issues for the department.

Education and/or Experience Qualifications
• 5 years or experience coordinating projects or supporting at work at an executive-level
• Bachelor’s degree or equivalent years of work experience
Required Qualifications
History of maintaining confidentiality in working with private and sensitive information.
• Proficient in Microsoft Office applications (including Word, Excel, and PowerPoint).
• Strong organizational and time management skills, with the ability to be resourceful and creatively problem solve.
• Strong interpersonal skills; team player with ability to deal effectively with individuals at all levels.
• Excellent verbal and written communication skills with the ability to positively and professionally interact with all coworkers, including executive leadership and external stakeholders.
• Demonstrated ability to take initiative and work independently with little direction.
• History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
• Demonstrated working experience in event planning, meeting coordination, and partner and vendor relations.

ESC has an exciting opportunity to work for our premier client’s Finance team supporting the Cash & Sales Audit process.  We're looking for a Finance Specialist to assist with transactional adjustment of cash, credit, mobile app and POS payments increased volume during the peak season.  While the role is starting as a contract, the finance team is actively adding headcount, so this is a true foot in the door with one of the area’s top employers.

Daily Tasks:

• Complete the correction process for cash applications- validate and process correction, complete necessary store research.  Correction priority:  Bank corrections, VANC, BOPUS reversals, Flips, then others.
• Follow up with the store on any corrections that have incomplete information, providing them with correcting instructions so it is handled properly in the future.  Complete the correction upon receiving requested information.
• Complete territory Payment Dispute corrections
• Complete Purchase Disputes in conjunction with all territory corrections associates. 
• Enter reversing Journal Entries for correction adjustments that offset the next month.
• Communicate with the team to ensure all posting needs are met and to see where other posting assistance is needed. 
• Completed paid out/pre-edit Compliance Review
• Follow up with Bank Recon regarding cash and check entries corrections sought to offset shortage.
• Conduct research to correct all out of balance transactions prior to performing additional research.

Required Experience:

• Minimum of an Associate’s Degree in Finance, Accounting or related field.
• Prior experience in cash application processing, reviewing and transaction auditing highly preferred.
• Intermediate Excel skills
• Excellent attention to detail, research and communication skills

 Educated Solution Corp’s premier client is seeking an Internal Communications Specialist to join their team. In this role your responsibilities will include:

·         Craft internal communications strategies, clear narratives and tactics that engage our client’s operations frontline employee base.

·         Manage the development and execution of internal communication plans for new programs, policies, and changes.

·         Earn trust, provide counsel, and effectively communicate with a range of internal stakeholders.

·         Think and communicate clearly – formulate a clear point of view on complicated issues and projects and create a concise and well-written narrative to express it.

·         Manage and support issues and crisis communications.

·         Willingness to take risk, impeccable judgment, and high standards.

·         Roll up sleeves and get work done, even when at times it’s outside the scope of the job

·         Work hard and smart

Basic Qualifications

·         Bachelor’s degree in Communications, Crisis Management, PR, or related field

·         5+ years of communications experience

·         Experience building robust communications around major topics/announcements

·         Excellent writing and verbal communication skills are a must, with the ability to formulate a clear point of view on complicated issues and create a concise and well-written narrative

·         A track record of delivering projects on time, within budget and that meets customer needs

Preferred Qualifications

·         Superior analytical skills.

·         Demonstrated ability to identify and solve ambiguous problems

·         Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment

·         High degree of organization and ability to manage multiple, competing priorities

·         Possess a strategic approach to problem solving; able to anticipate potential reputational issues

·         Ability to exercise high judgment and persuasion, particularly in narrow time-frames

·         Willing to get work done, even when at times it’s outside the scope of the job

·         Takes ownership and pride in the employee experience, advocates for it

·         High attention to detail and proven ability to manage multiple, competing priorities

Educated Solution Corp’s premier client is seeking an experienced Marketing Manager to join their devices team.

Job Responsibilities:

•                     Manage online marketing programs that drive their devices sales.

•                     Plan and deliver online campaigns, including homepage, detail page, and email campaigns on their ecommerce site.

•                     Compile, analyze, and present performance metrics, identifying opportunities to enhance campaigns and improve performance.

•                     Work effectively across organizational boundaries to define, manage, and prioritize work.

Job Requirements:

•                     Symphony experience

•                     Journey experience

•                     Experience managing merchandising campaigns

ESC has multiple openings for part-time, 1st Shift Environmental Services Assistants to work at our premier healthcare client’s Oshkosh facility. This role is responsible for cleaning and performing low level disinfection of non-critical surfaces in patient care and non-patient areas as well as providing a clean and safe environment for patients, visitors and team members.

SERVICES TO BE PERFORMED

• Cleans patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators and stairwells.
• Cleans all environmental surfaces including ceilings and vents, walls, doors, furniture, beds, bathroom fixtures and windows.
• Assists in cleaning emergency spills as requested.
• Dusts and damp mops floors in patient and exam rooms, corridors, stairwells, restrooms and other areas of the facility.
• Replaces cubicle and window coverings.
• Gathers and disposes recyclables, trash and medical waste.
• Collects hazardous trash following established infection control guidelines.
• Sorts, stocks and delivers linens.
• Gathers and prepares soiled linen for transportation.
• Cleans and prepares dismissal and transfer units and certain equipment used in the care of patients and distributes non-medical supplies to specific areas.
• Fills and cleans supply dispensers. Inventories linens, cleaning supplies and paper supplies and orders additional in a timely and cost-effective manner.
• Keeps housekeeping closet organized and clean.
• Reports any mechanical failures or unsafe conditions to the supervisor.

Skills & Abilities Required:

• Ability to follow and understand oral and written instructions and communicate with others.
• Ability to work alone and to understand the physical arrangements of the facilities.
• Performs tasks without disrupting operations of the doctors, nurses, patients, public and other staff.
• Ability to set priorities, be aware of and follow department policies and procedures in all situations.

Physical Requirements and Working Conditions:

Must be able to:

• Lift to 35 lbs. from floor to a maximum 5 ft
• Lift and carry up to 20 lbs. at waist height a reasonable distance
• Push/pull with 50 lbs. of force
• Must be able to bend, stoop, kneel, reach above shoulders and crawl to complete tasks.
• Must also be able to push/pull/drag equipment such as hospital beds and lift items weighing up to 50 lbs.
• Must be able to be on feet most of the time with both walking/standing throughout the shift.
• Must have ability to wear protective clothing as will be exposed to strong germicidal solutions, cleaning chemicals, temperature changes, soiled linen and infectious waste (blood and body fluids).
• Requires that incumbent be familiar with policies on handling infectious and hazardous waste.
• Must have ability to operate vacuum cleaners, mopping equipment, buffer or burnisher, automatic scrubber, up to six-foot stepladder and other cleaning tools.
• Operates all equipment necessary to perform the job, including telephones, zone phones and pagers.

Educated Solutions Corporation’s premier healthcare client is looking to hire a 1st shift - Patient Service Representative. In this role you will act as the first point of contact for patients by providing outpatient department and/or clinic reception. Responsibilities include greeting and registering the patient, completing all necessary forms, obtaining demographic and insurance information, collecting co-payment, posts payments, and adds or updates basic patient account information. Schedules new and follow-up patient appointments.

Major Responsibilities:

·         Greets patients/visitors and responds to routine requests for information. Answers phones, screens calls, and takes messages.

·         Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.

·         Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.

·         Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. This may include: arranging transportation needs, providing directions, locating wheelchair, etc.

·         Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.

·         May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.

Knowledge, Skills, & Abilities Required:

·         Excellent customer service and communication (written and verbal) skills

·         Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications and electronic mail

·         Training experience in keyboarding/date entry (speed and accuracy)

·         Ability to work in a fast-paced environment and read/understand verbal and written instructions

Physical Requirements:

·         Able to sit for long periods of time

·         May be exposed to potentially ill patients

Education Requirements:

·         High School diploma

Educated Solutions Corporation’s premier healthcare client is looking to hire a multiple Patient Service Representatives. In this role you will act as the first point of contact for patients by providing outpatient department and/or clinic reception. Responsibilities include greeting and registering the patient, completing all necessary forms, obtaining demographic and insurance information, collecting co-payment, posts payments, and adds or updates basic patient account information. Schedules new and follow-up patient appointments.

Major Responsibilities:

·         Greets patients/visitors and responds to routine requests for information. Answers phones, screens calls, and takes messages.

·         Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.

·         Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.

·         Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. This may include: arranging transportation needs, providing directions, locating wheelchair, etc.

·         Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.

·         May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.

Knowledge, Skills, & Abilities Required:

·         Excellent customer service and communication (written and verbal) skills

·         Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications and electronic mail

·         Training experience in keyboarding/date entry (speed and accuracy)

·         Ability to work in a fast-paced environment and read/understand verbal and written instructions

Physical Requirements:

·         Able to sit for long periods of time

·         May be exposed to potentially ill patients

Education Requirements:

·         High School diploma

Senior Software Developer

Our client is seeking a Senior Software Developer with strong software development experience and in-depth understanding of SOA and microservice implementations, to champion and develop services and APIs that scale.  Our customers include some of the largest and most prominent media brands in the world, spanning 4 continents and reaching millions of users every day. Our mission is to make meaningful connections between our customers and their users through innovation and a commitment to excellent user experience.  This role will be 100% remote and qualified candidates can expect a salary in the $120-130k with full benefits. 

A successful candidate will be a member of the development team, report to the Engineering Manager and will be responsible for the following:

• Participate in architecture design and design review
• Write document to communicate detail design, architecture design
• Maintain and develop Kubernetes, AWS infrastructure components
• Maintain and develop backend micro-services
• Maintain and develop front-end web applications
• Write unit tests, API integration tests
• Solve customer issues and technical support for the solution
• Coordinate with the product team to clarify the business requirement
• Perform code deployments of new features and fixes
• Mentor junior team members through code review, pair programming

Requirements

• 8+ years’ experience in software development experience
• 6+ years’ experience in Javascript/TypeScript with strong proficiency
• 2+ years developing interfaces using React
• Strong experience with the Node.js ecosystem (ExpressJS, Jest, etc.)
• Working experience designing and developing highly scalable services and APIs, ideally with the scale of billion requests per month
• Experience with Kubernetes, AWS, Terraform, and infrastructure as code
• Strong knowledge of relational database (MySQL, AWS Aurora)
• Experience working in a Scrum/Agile environment
• Experience with NoSQL(MongoDB, Redis)
• Experience with CI/CD/Jenkins
  

Extras

• 401K with employer matching
• Dental and Vision plans, life insurance, and other benefits
• Health insurance stipend
• Generous maternity/paternity plan
• Opportunities for education and career advancement
• Generous vacation and holiday PTO
• Laptop and accessories

Educated Solution Corp’s premier client is seeking an exceptional Technical Writer to join their Strategic Initiatives team. This team’s mission is to transform their Selling Partner’s customer experience and operational processes by isolating their investments on the business capabilities they aim to offer their customers. They are responsible for delivering the end-to-end, customer-focused solutions to enable over 2 million Selling Partners worldwide to manage and grow their business. Their org is foundational to the experience of their Selling Partners, managing the core infrastructure for Seller Central and Vendor Central including the site building features, accounts, and authorization models which fuel world class seller applications.

They are looking for an exceptional Technical Writer that has the ability to deliver best-in-class developer documentation alongside a team of software engineers, product managers, and user experience designers. As a technical writer, you will create and publish technical documentation for their technology platform, including developer's guides and detailed API documentation. Successful past delivery of developer-oriented technical documentation for a programming platform is required. Must have experience writing documentation for APIs, SDKs, components, and tools. Your documentation will be used by internal software developers. This position requires precise documentation and clear communication and presentation skills, along with a solid understanding of software engineering.

In this role, you'll work directly with development teams in a cross-functional, distributed environment. The ideal candidate has technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. While they don’t expect you to be an expert in engineering, they hope you are excited to learn about new areas and be able to articulate them through documentation. In addition, you will have excellent communication skills, and continuously improve existing documentation, based on customer feedback.

Key Responsibilities:

·         Design, develop & deliver documentation for the Katal Design System & Web Development platform

·         Develop content re-use and single-sourcing strategies

·         Help evaluate and select tools and technologies for the engineering team

Qualifications:

·         2-4 years in a writing or lead writing role

·         Proven ability to work with developers and write for a developer audience

·         Experience working with a programming language such as Java, C#, or C++ is essential

·         Proven experience designing documentation for software APIs

·         Strong interpersonal, written, and verbal communications skills

·         Passion to thrive in a fast-paced, ever-changing environment

·         Experience with XML-based publishing systems

·         Some experience with web services and related technologies a plus