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ESC is seeking an Accounts Payable Specialists to work in a fast-paced corporate setting to provide assistance during a financial transformation and testing period, starting as soon as possible and working through November 2019, with a strong possibility of continued extension.  The A/P Specialist will be responsible for processing invoices into Oracle Financial system and workflow archive.   He/she will then route invoices to appropriate personnel for approval and account coding.  He/she will also help with processing and auditing travel expenses.   Ideal candidates will be high energy, engaged individuals who are proficient in keying data, with excellent attention to detail.  

ACCOUNTABILITIES:

• ADMINISTER TRANSACTIONS
• Maintain daily organization of transactions and paperwork, which may include routing invoices for proper approvals
• Accurately enter transactions into system
• Responsible for payment and reconciliation processes
• BUILD AND MAINTAIN BUSINESS PARTNER RELATIONSHIPS
• Work closely with Finance/Finance management team and internal/external vendors and maintain positive business working relationships with all parties
• May assist with managing vendor accounts and driving forward vendor resolution
• Capable of seeking and implementing standard and alternative solutions to problems
• Interact and communicate effectively and proactively with departments and vendors through correspondence

QUALIFICATIONS:

• REQUIRED
• Previous AP Experience
• Ability to work as part of a team and interact effectively with others
• Strong analytical and financial skills to evaluate data
• Ability to collaborate and work cross functionally
• Ability to manage multiple tasks and projects effectively
• Effective verbal and written communication skills
• PREFERRED
• Previous experience in Finance

ESC, in partnership with ShopBop has an exciting opportunity to join their team as a Buying Assistant II.  This person will be instrumental to the buying team by managing and executing all the tasks related to asin creation. Primary responsibilities range around all aspects of managing asin creation. This involves intense and repetitive communication with vendors, image center and our fulfillment center community. Also pulling data queries, working on large amounts of data in Excel, and ad hoc reporting as needed. The ideal candidates will have a background in retail or e-commerce. 

Qualifications:

- Strong communication and organizational skills.

- Must be able to work in a highly demanding, but collegial environment where teamwork is essential

- Successful candidates must be highly organized and have good computer skills (Excel and Word)

- Must be flexible, action and results oriented, self-starting and comfortable with computer databases and tools

- Ability to problem-solve using creative thinking and innovation are a plus

- Must be decisive, able to move with speed to implement their own ideas, supporting the improvement of the team goals at the same time that they are driving results for specific category management

CNC GUN DRILL OPERATOR

ESC has partnered with a world class manufacturer of die cast dies, plastic injection molds and forging dies for the automotive, medical, consumer goods, and aerospace industries in search of experienced 1^st and 2^nd shift CNC Gun Drill Operators.  Competitive starting salaries with advancement opportunities as soon as 4 months for high performers on 2^nd shift.  In this role you will produce machined parts by setting up and operating two types of CNC Gun Drills (Tarus GNF3007-1 and UNISIG M1126-1) machines.  You will  apply previous or OJT knowledge of machine shop practices, tool setup, and operating techniques to gun drill various parts and components.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Read and interpret 3D CAD models, blueprints, planning sheets, sketches, and related technical data to determine tooling requirements, setup procedures, control settings, and machining methods and sequences
• Set up gun drilling machine with setup blocks, fixtures, clamps or any other necessary devises to receive and hold parts/components for gun drilling operation
• Load and unload parts/components from gun drilling machine using overhead hoist/crane
• Calculate and set machine controls to position work piece in relationship to spindle and to regulate factors, such as cutting depth, speed, feed and collate oil flow
• Enter program commands in machine controller or retrieves preprogrammed commands
• Start machine and monitor displays and machine operations to detect malfunctions
• Stop machine to change cutting tools and setup according to required machining sequences or to measure parts for conformance to blueprint specifications, using precision measuring instruments
• Operate machine manually to perform non-automated functions and when automatic programming is faulty or machine malfunctions
• Enter commands or manually adjust machine controls to correct malfunctions or out-of-tolerance machining
• Communicate with co-workers and Plant manager to receive instructions and coordinate activities
• May recommend measures to improve production methods, equipment performance, and quality of product, and may suggest changes in working conditions and use of equipment to increase efficiency of the machine, shop, or department
• Clean worktable of chips and gun drill oil when necessary

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, if the company can do so without undue hardship.

EXPERIENCE

Requires a minimum of 3-5 years of any of the following: trade school, vocational education, work experience, OJT, or apprenticeship.

Our New Berlin based client is seeking a hardworking individual to join their team to Lead the Cushion Fabrication Team.  This team builds custom cushions, which entails cutting foam and material to size and then gluing foam together to complete the base of the cushions.  The ideal candidate will have experience overseeing employees, approving timecards, performing disciplinary actions and leading a team.

As an employee, you will enjoy: 9 paid holidays off per year, paid lunch, paid maternity/paternity leave, 401K with a 4% company match, tuition reimbursement and excellent health insurance.  If you’d like to return to school this is an excellent opportunity.

 In addition to leading the team, you will:

• Read and follow work order specifications to build and assemble parts in an accurate and timely fashion.
• Work from drawings and specifications and use a variety of measuring instruments.
• Operate band saw, grinder, t-nut machine, portable power tools and glue gun.
• Locate materials required to assemble products.
• Enter completed product into production entry.
• Confer and correspond with purchasing group to rectify problems, such as damages, and shortages.
• Follow and comply with all safety and work rules and regulations and maintain departmental housekeeping standards.
• Assist in other departments, as needed, to ensure products are completed on time.

Qualifications

• High school diploma or equivalent.
• Prior manufacturing experience preferred
• Basic mathematical skills (add, subtract, multiply, divide and metric conversions).
• Ability to read, write, and understand instruction detail written and communicated in English.
• Familiarity with portable power tools such as a drill, band saw, and grinder.
• Basic computer skills.
• Ability to lift 40 lbs. on a regular basis
• Ability to stand the entire shift

Join ESC’s growing team onsite at their premier Seattle-based ecommerce client as a Digital Editor.  The Digital Editor will be working on the DEX Robotics team manually editing and annotating digital images.  He/she performs the following tasks:

• Editing and annotating digital images based on predefined requirements.
• Quality checks of work against the requirements.
• Creating and updating SOPs for the performed tasks.
• Providing feedback on making editing tools more efficient.
• Summarizing and reporting on progress of work.

REQUIRED SKILLS

• Experience using digital tools to create and edit images.
• Experience creating or updating SOPs.
• Extremely detail oriented, able to quickly and consistently deliver very high quality work.
• Adaptable, able to work with shifting requirement and priorities.
• Able to communicate clearly (verbal and written).

PREFERRED SKILLS

• Experience using editing tools to create and edit 3D objects.

The E-Rate Coordinator/Specialist provides coordination of E-Rate opportunities/leads between the applicable Sales Team and/or assigned Partner. Such coordination may include: request for partnership, coordination of pricing request/registration and BOM, and request for status updates. The E-Rate Coordinator maximizes company revenue and profit by working with the applicable Sales Team and/or assigned Partner to coordinate joint responses and bring in the associated Purchase Order. 

Key Areas of Responsibility:

• Manages leads process to provide leads to applicable Sales Team.
• Provide Seller information to leverage partner specific program and liaise with the OEM on appropriate opportunities
• Coordinate tasks among account managers, systems engineers, field reps, vendors, service partners etc. throughout the opportunity
• Provide applicable Partner with opportunity updates throughout process
• Provide lead process progress reports to E-Rate Program Team

Coordinate Qualified Lead Generation & Reporting:

• Provide qualified leads to appropriate Seller and determine partnership status
• Create master doc of all leads and status for reporting
• Manage partnership coordination for pricing, BOMs, and response
• Turn won opportunities into Revenue:
• Work with Sales Team on won proposals to determine customer purchase plan.
• Assist with any partner coordination necessary to complete purchase.
• Communicate Effectively:
• Track and maintain communications among all team members (local and remote employees, and teammates), manage and distribute assignments provided via collaborative tools such as calendars, task lists, as necessary.
• Coordinates all necessary partnership communication such as pricing, BOM, etc
• Follows up and provides feedback to account managers, sales managers and directors regarding new and current opportunities.

Additional Responsibilities:

• Ensure continued communication post-award.
• Attend department-sponsored and other training programs as necessary.
• Complete projects assigned from time to time.
• When required, attend industry days or pre-proposal functions.

Qualifications

Minimum Qualifications

• Bachelors Degree or (4 years sales experience)
• 1+ year(s) sales
• Excellent written and verbal communications skills

Other Required Qualifications

• Strong knowledge of Microsoft Word, Excel, Adobe Acrobat, and Outlook
• Strong organization and time management skills
• Ability to work independently and manage multiple projects
• Must be able to communicate effectively and in a constructive manner with management, peers and other coworkers

Preferred Qualifications

• General IT product, contract and customer knowledge
• Knowledge of Google docs
• Strong attention to detail and follow-up
• Deadline focused and ability to work under time constraints
• Working knowledge of purchasing requirements

Job Description

ESC has an exciting opportunity for a Guest Services Assistant to work with onsite at our premier health system client.  The Guest Services Assistant leads the guest services operations of the conference center, while working collaboratively with other team members to sustain and continuously improve the overall operations of the department. H/she acts as liaison with support services such as housekeeping, maintenance and AV support to ensure conference center rooms and equipment are well maintained. Supports conference center operations by assisting with and performing scheduling, setup, and troubleshooting of rooms and equipment. Provides administrative support, which includes reception, scheduling, word processing, document distribution and file maintenance.

Responsibilities:

• Provides day-to-day work direction to guest service staff, which includes ensuring compliance with organization requirements, and standard operating procedures. Ensures proper orientation and ongoing development, assisting with providing feedback and coaching on performance. Ensures there is proper coverage to meet guest service needs.
• Ensures guest satisfaction by developing, implementing and maintaining services to anticipate and exceed guest service expectations. Facilitates service-oriented communication by providing accurate information about the center’s facilities, services and meetings to callers and walk-in visitors. Directs callers and visitors appropriately and courteously.
• Responsible for the development, implementation and maintenance of systems and procedures related to scheduling/rooms and providing information about conference center room use. Provides timely communication to internal and external guests in regards to any changes.
• Works with external vendors to ensure needs are met regarding installations, preventative maintenance and repairs of equipment.
• Provides services to support conference center operations, which include room setup, audio visual setup and troubleshooting, dietary preparation and setup, housekeeping and room maintenance.
• Ensures the appearance, cleanliness and operational effectiveness of the conference center meets department standards by performing daily inspections of restrooms, conference rooms and conference center equipment and periodic joint inspections with maintenance, housekeeping and AV support personnel. Coordinates efforts with food management, environmental services, maintenance, audiovisual services, information services and loss prevention. Maintains a professional and meeting friendly appearance.
• Schedules rooms (including dietary, audio-visual and setup requirements) which includes anticipating guest needs and making suggestions, performing problem-resolution with guests, and making changes to ensure efficient use of resources as well as guest satisfaction.
• Provides administrative support of conference center operations, which includes but is not limited to reception, scheduling, work processing, document distribution, file maintenance, mail processing, supply ordering and other duties that may be assigned to support the day-to-day operations.
• Collects information to assess guest satisfaction with the conference center and uses this information to continuously improve operations and services.
• Assists department with proofing new learning materials and ensuring appropriate content and formatting is maintained for all training materials. Participates in system and department work groups in order to improve efficiencies in support of the conference center and caregiver development.
• Reconciles department performance reports, maintains records, acquires approved capital equipment and orders supplies.

Education Required

• High School Graduate

Experience Required

• Typically requires 5 years of experience in a customer service role in a high customer contact environment and/or administrative support role/
• Experience analyzing and resolving customer service problems, greeting and providing information to customers and educating others on programs/processes/procedures
• Skilled in coordinating administrative aspects of projects, events, and large scale meetings.

Knowledge, Skills and Abilities Required             

• Ability to work with a variety of customers in a friendly manner.
• Able to problem solve, manage conflict, address guest concerns and complaints, and initiate recovery steps for service failures.
• Ability to troubleshoot multiple audiovisual, computer application and learning management software systems.
• Ability to manage multiple demands and priorities, and take initiative and self-manage daily tasks to meet deadlines.
• Experience in troubleshooting, solving problems and making difficult decisions.
• Proficiency in using the Microsoft Office (Word, Excel, and PowerPoint).
• Ability to learn and implement new applications for room scheduling.
• Ability to calculate percentages and present data and information in graphic or table format.
• Ability to create reports and work with scheduling software vendor to maximize the software’s capabilities, and continuously improve the quality of information.
• Demonstrated ability to tactfully and effectively communicate (written and verbal) with a variety of individuals and provide excellent customer service.
• Ability to create surveys to evaluate guest experience, assess feedback and implement changes based on end-user feedback.

Physical Requirements & Working Conditions

• Must be able to sit, walk, stand, bend, squat, twist, kneel, reach above shoulders, and lift frequently throughout the workday.
• Requires ability to move and set up audio visual equipment on carts, set up dietary, and move and set up tables and chairs.
• Must be able to push, pull, and lift items up to 35 lbs. on a routine basis and occasionally items up to 50 lbs.
• Must have functional speech, vision, and hearing. Must be able to communicate with customers and/or support areas and vendors via the telephone. Good vision to read detailed sketches of room setups and use of sharp knives in food preparation.
• Exposed to a normal office environment. Working atmosphere may contain fumes and odors from cleaning solutions, hot water and food delivery equipment, and sharp knives and requires ability to wear protective clothing as necessary.

Inside Operations Specialist

Our client, a value-added distributor of contractor and industrial supplies is seeking a "Go-to-Person" for their Inside Operations Specialist at their Madison, WI location. Poise and confidence are key for this role - As you will be the main contact for completing the sale cycle. This role includes full benefits with competitive pay - hours of M-F 7:30am-4pm. 

The Inside Operations Specialist will be responsible for fielding & processing incoming calls & E-mails from vendors and the outside sales team regarding; processing customer orders, generating quotes, expediting delivery, questions on products, and directing customers.  Our client is seeking a “jack of all trades” that not only has great inside operational skills but also experience with construction supplies and Microsoft Office software. The Inside Operations Specialist can expect to receive 50 calls and e-mails from the sales team or customers on most days and also will be interacting with customers in the on-site storefront. The incumbent of this role will:

• Fielding calls and emails from outside sales and customer inquiries regarding orders and/or products
• Receive anywhere from 50 – 75 calls and e-mails per day from customers or the sales team
• Processing orders that are sent to the warehouse for items to be pulled and shipped
• Generate quotes in Microsoft Excel and order products for the customer or warehouse
• Assist in organizing next-day delivery schedule
• Interact with customers purchasing from the on-site storefront
• Report customer updates or issues to the Branch Manager
• Expediting the delivery process based on the customer’s needs

Qualifications

• 1+ years of construction & industrial experience
• 1+ years of customer service experience
• Experienced with Microsoft Office and computer use
• The ability to balance multiple tasks and efficiency
• Desire to learn more about the construction trade
• Possess a High School GED or equivalent

Preferred but not required

• 1+ years of phone support or help desk experience
• 1+ years of administrative support and scheduling

MOLD DESIGNER/MODELER

ESC has partnered with a world class manufacturer of die cast dies, plastic injection molds and forging dies for the automotive, medical, consumer goods, and aerospace industries in search of experienced 1^st shift Mold Designer/Modelers.  Qualified candidates will possess AT LEAST 5-7 years of experience designing injection molds and high pressure aluminum die cast dies.  Start times will vary as some designers start at 5, others start at 7 so the start time will most likely be flexible, but a typical work day will be about 9 hours a day.  So someone should expect their schedule to be 5:45am-3:15pm or 7:00am-4:30pm.  Competitive starting salaries for candidates who possess a background in die cast dies and Unigraphics NX experience.

Essential Duties and Responsibilities

• Use CAD software to create and document designs of Plastic Injection Molds and High Pressure Aluminum Die Cast Die tooling
• Assist in the development of conceptual, preliminary, and final designs using CAD software, modeling in 3D solid model geometry, in an organized assembly structure
• Use design best practices and Strohwig Design Standards to construct and document CAD models to meet tooling performance objectives
• Interface directly with team members to resolve any product or mold design related issues
• Develop CAD models and documentation to assist with manufacturing processes
• Collaborate with vendors for specialized services and components as required for assigned design projects
• Create Bill of Materials and necessary specifications for purchasing of components and materials
• Interface with customers to obtain necessary design approvals at required stages
• Create assembly and detailed drawings as needed

Education and Experience

• Associate’s Degree or equivalent from two-year college or technical school; or 5-7 years related design experience and/or training; or equivalent combination of education and experience
• 3+ years injection mold design experience
• Unigraphics NX experience preferred

JOB DESCRIPTION

Our client, a family-owned, locally operated, multi-faceted real estate development, brokerage, construction, and property management firm has partnered with ESC to find a Property Maintenance Project Coordinator in the Milwaukee area. We are seeking an individual who has a strong track record as a proven Maintenance Technician that has experience developing and administering policies, procedures and processes in support of on-site maintenance operations in a large apartment complex setting. The Property Maintenance Project Coordinator will serve as a resource to the on-site Property Management and Maintenance departments in identifying appropriate scopes of work for future projects.

PERKS OF THE ROLE:

• Competitive starting hourly wage ($27-$30/hour) depending on experience & certifications.
• This is a full-time direct hire role that includes full benefits (medical, dental, vision, PTO and a 401k).
• Come work for a stable and growing company. Our client is adding 1,000+ new units over the next year.
• Named TOP 100 Workplaces in Southeastern WI 4 of the last 5 years!

JOB Summary

Under the direction of the Director of Facilities Management, the Property Maintenance Project Coordinator is responsible for developing and administering policies, procedures and processes in support of the on-site maintenance operations and will serve as a resource to the on-site Property Management and Maintenance departments in identifying appropriate scopes of work for various projects. Additionally, this position will work closely with the VP of Property Management and Regional Managers in developing, executing and monitoring strategies to manage and monitor the performance of the of the on-site maintenance operations.

KEY RESPONSIBILITIES  

Preventative Maintenance

• Develop property specific Preventative Maintenance Plans.
• Provide oversight, direction, and any necessary resources to ensure proper execution of Preventative Maintenance Plans.
• Lead/support development of metrics and reporting to measure and communicate performance with regard to preventative maintenance.
• Regularly inspect and ensure that proper maintenance is conducted on all Wimmer equipment, tools and fleet, and maintain accurate records of such maintenance.

Site Inspections

• Conduct full site inspections quarterly.
• Maintain site inspection reports for review.
• Report deficiencies in site maintenance operations to DFM and VPM.
• Provide resource to the on-site PM team to develop solutions for complex maintenance issues.
• Regularly inspect maintenance equipment and personal protective equipment

Team Management

• Be available to assist Human Resources, Regional Managers and Property Managers in recruiting efforts for open Maintenance positions as well as developing proper maintenance testing for applicant screening.
• Assist with the development, execution and monitoring of new hire training for maintenance personnel.
• Define on-going education and training for maintenance personnel.

Project Management

• Participate in annual Capital Improvement Planning.
• Assist with developing scopes of work for projects classified as B and C projects on the Program of Work.
• Assist with collecting bids for projects as assigned.

REAC/HUD Inspections Protocol and Regulatory Guidelines

• Inspect and evaluate each property and identify deficiencies and point values.
• Prioritize repairs using REAC scoring parameters.
• Lead site staff to prepare for REAC inspection.
• Participate in REAC/HUD inspections.
• Maintain accurate records regarding REAC service requests and repairs.
• Report all major repairs, requisition supplies and/or services necessary to complete task.

Reporting and Record Keeping

• Review Work Order Analytic reports weekly to monitor maintenance operations.
• Maintain the REAC Inspection Calendar and Inspection Reports.
• Track bi-weekly mileage for payroll processing.

Process Improvement

• Evaluate maintenance operations and identify opportunities to improve performance in all aspects of the maintenance operation.
• Analyze, recommend and develop consensus on prioritization of improvement opportunities.
• Lead selected improvement activities.

QUALIFICATIONS

• 7+ years of experience in property maintenance or equivalent field.
• (Universal EPA certification)
• (OSHA certification)
• CPO (Certified Pool Operator)
• Proficient in Microsoft Word and Excel
• Proven communication and interpersonal skills with the ability to communicate and interact effectively with all levels of the organization both verbally and in writing.
• Demonstrated skills in leading and participating in cross functional teams.
• Strong analytical skills to gather data from multiple sources and report findings.
• Ability to take initiative and work independently.

PREFERRED QUALIFICATIONS

• Associate Degree related to maintenance with 10 years of experience in property maintenance or equivalent field.
• Experience with REAC/HUD and/or REAC Inspector certification a plus
• Formal team and leadership training with demonstrated success.
• Proficiency with advanced features of Microsoft Office.
• Possess a valid driver’s license and insurance.

Description:

ESC has an exciting, long-term contract opportunity for a Senior Digital Project Manager to work onsite at our premier health system client.  The Senior Digital PM Leads large-scale, complex digital projects, encompassing the planning, directing, organizing, and controlling of approved projects from conception through implementation. H/she manages the resources and processes to deliver timely results adhering to budget and meeting quality standards, while providing a focused approach to project management including working with existing multi-disciplinary teams and new and existing stakeholders. Contributes to the planning and prioritization of work requests submitted to the digital team.

Major Responsibilities

• Manages complex strategic programs or projects. Plans, organizes and coordinates projects from concept phase to implementation using appropriate methodologies, tools and resources. Identifies, evaluates, and minimizes risks across multiple projects.
• Develops a project schedule for each new program or project. Produces regular reports showing progress against stated timelines and budget.
• Manages and leads the daily work effort of project teams. Ensures effective utilization of project resources, people and equipment through all phases of the project. Meets milestones, deliverables, timeline and budget.
• Works with key stakeholders to ensure scope, timelines, budget and results meet expectations.
• Provides consistent and timely communication to stakeholders, other project managers, the project team, digital leadership and other project partners via written and verbal reporting channels.
• Provides post implementation tracking for major projects to ensure the expected benefits are obtained and that key insights are captured and incorporated into future projects and processes.
• Develops streamlined workflow processes for increased efficiency and productivity, maintains documentation, standards and tools that are part of project management methodology and identifies and implements changes based on best practices and process improvements as needed.
• Plays an active role in coaching others. Serves as a mentor to train and develop other project management staff.
• Provides effective role modeling and coaching to team members throughout the course of the project.
• Collaborates with project managers to forecast resource utilization and resolve ongoing resource capacity issues.
• Supports the work intake and prioritization process providing support to the digital operations lead through the assessment and definition phases of the team’s process. Champions the planning and project delivery process with the Digital Experience team members and external partners. (i.e. Members of other marketing teams, business stakeholders, agency/vendor partners, leadership, etc.).

Education Required

• Bachelor's Degree in Business or related field.

Experience Required

• Typically requires 5 years of experience in project management, ideally in digital-focused areas,
• Advanced project management, with experience managing large, cross-functional teams/projects or broad initiative.

Knowledge, Skills and Abilities Required

• Extensive knowledge of and expertise in the use of project and program management methodologies, processes and tools.
• Demonstrated leadership of digital project planning and execution activities. Includes coordination of projects and team members to achieve the objectives set by the team, ability to relate to, motivate and effectively lead a cross-functional team through a complex project.
• Strong facilitation and persuasion skills with the ability to influence team members and stakeholders to achieve goals associated with successful project delivery.
• Experience managing projects across one or more digital channels: websites, mobile, CRM, social media, email marketing, and SEO/SEM.
• Highly effective in intrapersonal communication, both written and verbal, with the ability to work and collaborate across multiple teams, personality types and levels.
• Effective problem solver that consistently maintains composure and confidence in the face of challenges and serves as a unifying force across teams and departments.
• Highly motivated, organized, self-starter with a focus on delivery of key project objectives with the ability to work through the challenges associated with large complex projects.
• Proficiency in the Microsoft Office (Word, Excel, PowerPoint) or similar products

Role Overview

The Professional Services Administrator handles all contract and billing administration matters for projects within their assigned area of responsibility. The incumbent is responsible for configuring the billing system to ensure accurate and timely issuing of invoices as project progresses. Responsible for effectively working with internal departments and external parties to ensure project requests are completed and deadlines are met.

Key Areas of Responsibility

• Review and audit customer contracts for all appropriate legal requirements.
• Complete project requests to include creation and maintenance of engagements in the billing system.
• Determine appropriate structure for each services engagement to include but not limited to region, division, sales ownership, tax location, activity type, and revenue recognition.
• Manage prepaid services activity and reports on this activity to management.
• Conduct weekly meetings with each regional office to ensure accuracy of data prior to issuing invoices to customers.
• Assist Finance department with month and year-end invoicing processes.
• Assist in time entry and expense reporting training of new engineers during new hire orientation.

Responsibilities

• Enter commission information.
• Troubleshoot time entry and billing issues as necessary.
• Audit and approve all customer credit requests.

Minimum Qualifications

• High School degree required
• Minimum of 2 years in administrative support

Other Required Qualifications

• Maintain a positive work environment at all times.
• Be able to work at continuous high level of accuracy.
• Be able to organize and implement record keeping databases.
• Have strong working knowledge of Microsoft Office tools.
• General knowledge of computer technology and Internet.
• Strong facility for working over the phone and through email.
• Ability to multi-task.
• Self-motivated and self-directed.
• Excellent problem-solving skills and follow through.
• Strong oral and written communication skills.
• Ambitious, flexible, and positive.
• A self-starter who can work under general supervision and adapts well to a dynamic work environment.

Preferred Qualifications

• Enterprise Resource Planning experience preferred: specifically, ChangePoint
• Associate or bachelor’s degree in business related or accounting related program preferred

Join ESC’s growing team onsite at their premier ecommerce client in Seattle as a Site Merchandiser.  The Site Merchandiser will focus on projects to increate customer conversion and engagement across the Payment Experience team. 

Key Responsibilities

• Own strategic discovery projects to increase customer conversion and engagement across the PAE org
• Manage, plan, coordinate and execute content selection and merchandising with goals of driving customer acquisition and engagement.
• Conceive and write promotional copy pertaining to a piece of content or a selection, leveraging product expertise for on-site and email promotions and programs
• Measure the impact of campaigns and execute on changes to further drive increased customer acquisition conversions and customer engagement.
• Collaborate with core PAE Marketing to strategize upcoming launches
• Build a mechanism to improve customer experience on item page, category page, search page
• Build a mechanism for reporting, accelerate adoption and find a way to scale the programs
• Create guide lines to have consistency with all page & promotion & store content
• Develop, execute, and analyze creative test plans for marketing channels
• Lead end-to-end planning and execution of key merchandising campaigns

REQUIRED SKILLS

• Experience with Amazon merchandising tools
• Professional experience ideally in an online, retail, e-commerce environment
• Strong organizational, and communication skills, with proven ability to handle multiple projects and deliver results.
• Must be a self-starter, creative thinker, and quick learner.
• Ability to think both strategically and tactically.
• Excellent verbal and written communication skills.

PREFERRED SKILLS

• 2+ Experience in online marketing/merchandising.
• Experience with web/mobile analytics programs i.e., Site Catalyst, Google Analytics

Join ESC’s growing team working as a Technical Writer for one of the world’s premier employers at their Boston offices.  The Technical Writer needs to be part investigative reporter and part journalist and can't be shy about going after certain people to extract information.   You will need to have an understanding of manufacturing or technical process documentation.

SERVICES TO BE PERFORMED

• Create and maintain electronic work instructions for all product lines installed in the field
• Work with internal engineering and project management teams and our 3rd party partners to develop new content for job training, including online knowledge checks
• Maintain department internal wiki page with latest information and make changes as required
• Initiate department-wide communication of updates to processes and documentation by recording and publishing the change in bulletin form
• Develop how-tos, user guides, and other documentation as necessary

REQUIRED SKILLS

• 2+ years of relevant technical writing experience
• Understanding of manufacturing or technical process documentation
• Ability to create and structure “App-based” work instructions through an online interface
• Excellent verbal and written communication skills

PREFERRED SKILLS

• Bachelor’s degree in Engineering, Business, English, Communications or other technical communication-related field
• 5+ years of relevant work experience in a technical writing position
• Strong work ethic, desire to learn and be challenged, self-driven and motivated