Our Client, a leader in Building Automation Controls Systems is seeking a Technical Services Manager/Engineer to support Amazon BAS/BMS.  The purpose of this position is to work closely with the Amazon client in servicing all issue that arise from a nationwide effort to update 1000+ Amazon facilities related to Building Automation using Tridium/Niagara N4 software.  This individual will work closely with the  the Amazon Program Manager responsible for the nationwide BAS contract which covers all Fulfillment and Delivery centers across the US.  As project issues arise for past Amazon BAS projects this Manager/Engineer will be responsible to manage, troubleshoot, solve or escalate issues within the client’s service matrix.  Ultimately this role is the final line of support for Amazon issues and training in the BAS/HVAC/and related technology space.  This is a customer facing role, closely connected to Amazon, that involves NO TRAVEL and will sit in Seattle, WA at an Amazon facility (Ruby) approximately 2-3 days per week (highly flexible) as related to the needs of the Amazon client.  The position pays in the $115-$135K range based on experience and location, includes a 12%+ annual bonus program, and a strong benefit program.

The key to this role is experience managing, troubleshooting and escalating issues within the BAS process and fully controlling the flow of information on each project to ensure all a parties are informed and put to action to correctly solve problems.  The incumbent will:

• Act as the face of the organization to the this key client – Amazon.
• Work closely in connection with the Amazon BAS Program Manager assigned to the update of all delivery and fulfillment centers across the US.
• Manage all overall escalated issues related to the implementation of Building Systems and Technology upgrades, retrofits and new installation projects.
• Direct internal and external team members to ensure clear understanding of problem management.  
• Create and maintain project tracking utilizing Microsoft tools or other cloud based scheduling tools.
• Provide remote technical support as the final line of defense in troubleshooting BAS related issues.
• Troubleshoot and diagnose issues directly with clients.
• Modify technology as needed, update it with client system and relay information directly to client.
• Work with numerous technology platforms and direct teams to reprogram and solve issues.
• Assist and understand program logic using flow diagrams, sequences of operation, troubleshoot panel layouts, diagnose networking issues and close issues with clients.
• Deliver remote end user training and update for the use of the installed system.
• Perform advanced system analysis and diagnostics in conjunction with the Amazon team.
• Determine corrective action to restore systems to proper operating condition.

Qualifications

• Bachelor’s degree or equivalent experience with a focus on engineering and management preferred
• 5+ years’ experience in the Building Automation Systems arena.  Preferably working multiple roles within.
• 1+ years experience managing projects in the BAS arena.
• 1+ years experience working with Tridium/Niagara software – N4 certification preferred.
• Understanding of BAS networking, sequencing and programming
• 5+ years’ experience using MS office suite of tools including other cloud based technology.
• Knowledge and ability to work with and understand  following technologies/equipment:  Tridium Niagara 4 / Concerto / Distech / Alerton / Schneider Electric / Johnson Controls / Siemens / Honeywell
• Knowledge of HVAC Systems including Rooftop / Air Handling / Central Plants.
• Knowledge of automation, HVAC controls / IT terminology / low voltage wiring and installation standards.

ESC is seeking multiple Medical Call Center Representatives with prior healthcare setting experience.  The Call Center Rep acts as the first point of contact for customers, both internal and external. Supports call center activity and accurately tracks each service provided at the time of transaction. Services provided include but are not limited to coordinating call handling, providing general information, paging, front-ending calls, updating customer, physician, insurance, and facility information, verifying medical records, entering initial medication refill requests and scheduling patient appointments.            

The Call Center Rep provides a communication link between patients and caregivers through the use of electronic protocols, facility information, personnel lists, and relevant department policies and procedures. S(he) accepts incoming calls (internal and external) and assists each individual appropriately based on the expressed need of the caller and thoroughly documents all call encounters utilizing on-line information systems at the time of the call.

Responsibilities include:

• Schedules patient appointments and coordinating cancellations, reschedules, and additions to schedules.
• Obtains demographic and insurance information.
• Ensures insurance and patient information obtained is complete and accurate, updating information if necessary.
• Updates financial responsibility and other data when changes or additions occur, and communicates to patients as appropriate.
• Identifies emergent calls based on information provided by caller and department guidelines.
• Follows the process for immediate transfer to Registered Nurse for triaging or appropriate more experienced staff for resolution.
• Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.
• Participates in the evaluation of customer satisfaction including patients, caregivers and physicians.
• Asks clarifying questions, presents options or solutions, and escalates to more experienced staff when needed for resolution.
• Performs duties based on department needs including: faxing, updating logs and reports, assisting with entering, gathering, organizing, and compiling data for reports.
• Maintains appropriate records for documentation.
• Identifies additional projects, reports, etc., which may be beneficial to the department and initiates with the approval of the leader.

Education/Experience Required:              

• High school graduate or equivalent
• Typically requires 1 year of experience in call center, healthcare or other applicable customer service-related area.
• Basic knowledge of medical terminology.
• Epic Experience is a plus
• Basic understanding of computers and desktop software packages.
• Ability to work in a fast-paced environment, handling a variety of customer/patient needs.
• Basic multitasking and problem-solving skills, as well as organization and prioritization skills.
• Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.
• Strong verbal communication skills and ability to interact with a diverse customer population.
• Ability to provide excellent customer service and follow up.
• Ability to converse with customers/patients while researching and documenting the call on multiple systems.
• Ability to work with a variety of customers and actively listen to successfully determine the customer's needs.
• Ability to work a variety of hours based on departmental business needs.

Our Client, a large mechanical GC is growing its controls team in the Building Automation Controls realm and seeks numerous Controls Engineers.  The purpose of this position is to deliver the programming, startup, operation and execution for a multitude of BAS projects.  Controls Engineers on this team use industry knowledge to deliver field level programming to implement and finalize projects.  This role pays in the $35-$55 per hour range based on experience and includes full benefits coverage – 100% employer paid.  The corporate HQ is based in New Jersey but this role WORKS FROM HOME and will travel to clients sites as needed on a daily basis (about 60% local in NJ - this is currently significantly less due to COVID-19). 

The key to this role is solid experience with Tridium/Niagara software and strong ability to create control databases, user interfaces, perform setup/integration of control systems and deliver commissioning based on project specifications and/or sales proposals.  Controls Engineers will work with teams within this process and act as subject matter experts within the Tridium/Niagara N4 discipline. Incumbents of this role will also:

• Perform field startup and system commissioning tasks.
• Perform integration work for new and existing clients
• Provide on-site and remote technical support to installers and customers.
• Create programming logic using flow diagrams, sequences of operation, understanding panel layouts, termination details and project specifications or sales proposal.
• Program control applications using various software tools to support operator workstations, DDC field panels and third-party integration devices connected through multiple communications protocols.
• Deliver on-site and remote installation of software and control programs.
• Perform job site system checkout, commissioning and testing of control applications to verify proper operation according to project specifications, sales proposal and design documentation.
• Develop system user interfaces, according to project specifications or sales proposal.
• Provide on-site and remote technical support to installers and customers.
• Act as the technical liaison between owner/construction managers.
• Deliver on-site and remote end user training for the use of the installed system.
• Perform advanced system analysis and diagnostics. Determines corrective action to restore systems to proper operating condition.
• Coordinates system installation with installing contractor at job site as required.
• Perform final walkthrough with owner and construction manager to ensure all punch list items are complete and job received signoff of substantial completion.

QUALIFICATIONS

• Bachelor’s Degree or equivalent experience in the BAS Engineering realm
• 3+ years Tridium Niagara N4/AX Experience          
• 3+ years Field Device Programming with any of the following:

? TRANE (preferred) / Johnson Controls (preferred) / Distech / Alerton / Schneider Electric / Siemens / Honeywell

• Knowledge of HVAC System Sequences including Rooftop / Air Handling / Central Plants
• Ability to understand visual block programming
• Ability to Mentor and Develop others - preferred

ESC has a contract opportunity for an experienced Customer Support professional to cover a maternity leave for a 12 to 14-week assignment for our New Berlin-based client who is a mission-driven company committed to protecting and serving the individuals who put themselves at risk for the safety of others.  The Customer Support Representative will be responsible for providing excellent and reliable customer service regarding product selection, placement of orders, pricing, quotes, complaints, filing, and expediting. 

Responsibilities and Accountabilities:

• Provide superior customer service in everyday activities with internal and external customers
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Data entry – sales order for sales staff, distributors and In Store orders, RMAs
• Importing web orders
• Post customer payments by recording cash, checks and credit card transactions
• A/R – Helping to maintain current accounts, resolving past due orders
• Cross Training to relieve other positions when necessary

Job Specifications:

• Effectively operate office equipment such as personal computer, printer, copier and fax machine
• Working knowledge of Microsoft Office, internet and Outlook email systems
• Experience with Accumatica ERP, preferred
• Excellent verbal and written communication skills
• Ability to work independently and as a team
• Customer focused
• Ability to multi-task and work in a team oriented fast paced work environment
• Organizational skills

Our Franklin based client is growing and looking to hire multiple Electro-Mechanical Assemblers. This will be a 1^st shift role (6am-2pm) Monday – Friday position. This company offers excellent benefits and opportunities for long-term growth. Here are the key details…

Hours: 6am – 2:00pm Monday-Friday (optional overtime available)

Pay & Benefits: Will be based on experience. $18+/hour, full benefits upon conversion (medical, dental, vision, PTO, 401-k) and tuition reimbursement up to $5,000/year, and more.

Position Summary: The Electromechanical Assembler will be responsible for producing quality sub-assemblies, assemblies, modules, and completed equipment systems of an electro-mechanical nature by assembling, testing, and troubleshooting top-level systems according to SOP’s and drawing specifications.

Daily Responsibilities:

• Electro-mechanical Assembly of various detail parts into semi-complex assemblies using various assembly techniques.
• Reads and follow instructions, such as drawings and diagrams to determine sequence of complex assembly.
• Perform electrical circuitry wiring and assemble cables and harnesses, as well as align components in specified relationship to each other in devices and machines.
• Perform operations to join or secure parts in place using hand tools, presses, machines, measuring instruments and other types of equipment.
• Ensures tools are clean, maintained, and calibrated.
• Perform quality control checks to ensure parts meet company/customer specifications.

Qualifications/Job Skills:

• 2+ years of Electrical AND Mechanical Assembly experience.
• Able to read and understand mechanical and electrical drawings and diagrams including blueprints, drawings, and schematics.
• Able to use calipers, torque wrenches, jigs, fixtures, rulers, and tape measures.
• Writing skills required to complete documents and forms.
• Reliable and flexible to work additional hours on short notice to complete orders and/or special projects to meet customer demands.
• Understanding and experience in Lean manufacturing environment preferred.
• Participate in continuous improvement projects and 5S related performance teams.
• Ability to work independently and problem-solve issues with a high attention to detail.
• High school or GED required.

Our client, a custom injection molding company located in Jackson, WI is seeking individuals to train to be Injection Mold Operators.  This role includes a variety of different duties related to machine operation of plastic injection molding (will train) and higher pay.   The role will pay $13 per hour based on experience, shift and job history AND a $1.50 shift bonus ($14.50 to start).  The 3rd shift hours are 10pm-6am – Sunday - Thursday.

While this role begins as a contract, our client has been known to take on individuals to a permanent role within the first week of service.  Good work will gain you benefits and PTO almost immediately.

Qualifications

• Agility and ability to move, sort, stack and organize lids, jars and canisters.
• Ability to work in a fast-paced environment  
• Desire to contribute and eventually learn all facets of production environment, including cross training on various machines, assisting with quality control, and packaging products for shipments
• Desire to build a long-term career

Leasing Director – Senior Living

Our client has partnered with ESC to hire a Leasing Director for their facility in Brookfield, WI. We are seeking a candidate that has experience marketing and leasing properties inside Senior Housing, Assisted Living, Long Term Care, or older adult services. This person will be responsible for the development and implementation of the admissions, marketing, and outreach programs to help grow census on our client’s Senior and Assisted Living Facility.

MAIN RESPONSIBILITIES

• Generating and following up on leads, conducting tours, closing sales, and coordinating the move-in process.
• Building professional community relationships, cultivating relationships with potential residents and their families.
• The ideal candidate has at minimum 2 years of success in leasing and building professional relationships.
• Background and experience in Senior Housing, Assisted Living, Long Term care, CBRF, or other, older adult services a plus.
• Responsible for meeting or exceeding occupancy / census targets.
• Excellent time management, the ability to multi-task, and consistently meeting deadlines are essential.
• This individual must be willing and able to take initiative, while also being a team player.
• Stay abreast of market trends and the competitive environment.
• Schedule time to host and attend marketing and leasing meetings as necessary – including after-hours or weekend events, tours, and appointments with prospects and their families.
• Excellent listening and conversational skills – both on the telephone and in person.
• Ensure consistent and high-level use of CRM system as a selling tool, keeping detailed information on prospects and activities on a daily basis.

QUALIFICATIONS

• 3+ years of experience conducting leasing activities in in Senior Housing, Assisted Living, Long Term care, CBRF, or other, older adult services.
• Strong track record in sales.
• Availability to work nights, weekends, and holidays.
• Computer literate with accurate data entry skills, and familiar with Microsoft Word and Excel.
• Effective communication and interpersonal skills with the ability to work harmoniously with supervisors, peers, and subordinates.
• Prior experience working with the geriatric population preferred.

ESC has an exciting opportunity for a 1^st shift Materials Attendant to work for our premier healthcare clients. These start as 12-week contract engagements, but afford a great foot in the door with one of the area’s top employers.  The Materials Attendants receive, stock, store and distribute supplies and equipment, while maintaining and monitoring par levels of stock and inventory.

Candidates will perform the following duties.

• Receiving
• Sorting deliveries and loading onto carts.
• Assisting with deliveries
• Picking up and delivering oxygen tanks
• Entering inventory into the computer system.

Major Responsibilities

·         Receives incoming materials and equipment and inspects/verifies the accuracy and the condition of the items before signing for the delivery.

·         Ensures efficient and accurate record-keeping systems to verify receipt, storage and distribution of supplies and equipment.

·         Prepares, distributes and transports supplies and equipment for safe and appropriate distribution to facilities, departments, or other entities as required.

·         Provides for the timely distribution of all supplies and equipment in response to issue requisitions, customer requests, defined replenishment schedules and purchase orders.

·         Warehouses and maintains inventory levels and performs issues and credits for supplies and equipment as necessary.

·         Replenishes and maintains specialty carts, trays and kits (Code Carts, Isolation Carts, Lime Trays, etc.) checking for outdated supplies as necessary.

·         Ensures proper preparation, packaging, initiation of return, and any required follow-up to returned material to vendors as instructed by appropriate documentation.

·         Maintains security, orderliness, and cleanliness in all working areas while providing for the continual checking, rotation and removal of outdated and/or damaged materials.

Required Skills:

• The ability to repetitively lift up to 50lbs and push/pull 100lbs.
• Intermediate computer skills, with data entry ability.
• Basic reading and math skills
• Capable of performing a physically demanding job while being on your feet all day with a significant amount of walking, bending and lifting.

Our Madison based client is seeking a Partner Engagement Supervisor to join their team.  In this role you will handle all contract and billing administration matters for projects within their assigned area of responsibility. The incumbent is responsible for configuring the billing system to ensure accurate and timely issuing of invoices as project progresses. Responsible for effectively working with internal departments and external parties to ensure project requests are completed and deadlines are met. This role will also work with our Partner Services team to ensure databases are current and invoicing requirements are being followed.

Key Areas of Responsibility
• Enable all aspects of Services by acting as a liaison between Services departments, Sales departments, clients and our Trusted Partner Network in support of service delivery
• Inspect and report on Sales pipeline in support of services forecast and resource fulfillment
• Assist in Statement of Work review process to ensure compliance with Client’s standards
• Sign and execute Statement of Work contracts for select projects
• Provide full life-cycle Engagement Management for select customers and partners
• Ensure all available revenue recognition is processed timely and accurately
• Act as point of escalation to assist and/or resolve customer, sales or partner satisfaction issues


Responsibilities
• Provide timely and accurate system approvals
• Initiate and approve financial documents for assigned customers or partners (invoices, credit memos, etc.)
• Participate in tool and process improvement projects as requested
• Communicate Services engagement methodology and other best practices to coworkers and partners as needed
§ Ensure that best practices are incorporated and shared
§ Support Services Operations vision, goals and strategies
§ Contribute to Services Operations team meetings and best practices

Minimum Qualifications:
-Bachelor’s degree or equivalent experience preferred
-High School degree required
-Minimum of 2 years in administrative support

Other Required Qualifications:
-Maintain a positive work environment at all times.
-Be able to work at continuous high level of accuracy.
-Be able to organize and implement record keeping databases.
-Have strong working knowledge of Microsoft Office tools.
-General knowledge of computer technology and Internet.
-Strong facility for working over the phone and through email.
-Ability to multi-task.
-Self-motivated and self-directed.
-Excellent problem solving skills and follow through.
-Strong oral and written communication skills.
-Ambitious, flexible, and positive. A self-starter who can work under general supervision and adapts well to a dynamic work environment.

Preferred Qualifications:
-Enterprise Resource Planning experience preferred: specifically ChangePoint
-Associate or bachelor degree in business related or accounted related program preferred

Production Operator – Nights

Our client, a chemical manufacturing company is seeking a full-time Production Operator in Oshkosh, WI.  This role offers a strong benefit plan including medical, dental, vision, 401K, Profit-Sharing and a Pension Plan. This is a full-time role with potential for growth based on good tenure under the following logistics:

Location: Oshkosh, WI

Shift Hours: Sunday – Thursday-Sunday (10pm – 6am) OR Friday, Saturday, & Sunday (6pm-6am) 

Pay: $18-$19/hr. plus Health, Dental, Vision, 401K, Profit Sharing, and a Pension plan!

Perks of this role:

1. Great Benefits Package: Including Health, Dental, Vision, 401K, Profit Sharing, and a Pension plan!
2. Consistent 40+ hours a week (overtime available)
3. Promotion opportunities to team lead and management roles as well as other positions
4. Stable company that has been in business for over 90 years

The primary purpose of this position is to ensure internal and external customer satisfaction in an efficient and cost-effective manner, by performing the duties necessary for safe and efficient production and filling.  The role works in a large warehouse performing a variety of duties related to a production schedule.  Potential duties to be performed:

• Filling and emptying drums of chemicals and powders to prepare finished products for shipping.
• Manufacturing processes – blending and packaging different mixes of liquids.
• Hooking/unhooking hoses to and from trucks and tanks to fill outgoing tankers.
• Taking samples to the Quality Control lab to be verified.
• Adjusting Chemical Variables such as pressure, feed rate, temperature, and cook time.
• Operating forklift/lift truck (will train) to move materials.
• Loading and unloading tank trucks and rail cars of product (using a forklift – will train).
• Duties will include moving and labeling drums, monitoring production levels via computer, completing inventory checklists, washing & cleaning equipment, and entering data into the computer system.

 Requirements:

• Past warehouse experience in a manufacturing setting is preferred but not required.

• Must be able to accurately transfer written and verbal information and enter data into existing computer system
• Must have communication and interpersonal skills, along with the ability to read, write, and speak English.
• Must be able to work in a warehouse facility that has changing temperatures throughout the year (cold and hot)
• Must be able to roll a 285-pound cylinder from a pallet onto the floor
• Must be able to lift up to 50 pounds frequently
• Must be able to pass a physical and a background check

Our Madison based client is seeking a Resource Coordinator to join their team.  In this role you will be responsible for fulfillment of coworkers and partners in a specified solution domain within Integrated Technology Services. The Resource Coordinator acts as the business partner with Services Management, Project Management, Sales and Customers on strategic solutions for resource fulfillment and optimize the utilization of billable resources and overall services profitability They work with services management to ensure the technical and career progression or an assigned team.

Key Areas of Responsibility

§ Develop expertise in fulfillment processes and technical domains for optimal assignment of technical resources to meet project requirements, customer expectations and timelines
§ Responsible for the selection, screening, negotiating, contracting and engagement of partner resources for projects
§ Maintain billable resources’ schedules and communicate to customers and other key stakeholders
§ Ensure timely and accurate financial performance and invoicing of clients through time and expense approval
§ Produce and present analysis of resource fulfillment to business sponsors and stakeholders
§ Review and collaborate with services management on resource capacity issues and implement solutions to minimize constraints
§ Ensure team engineering utilization targets are met
§ Identify opportunities to develop coworkers’ skills in order to provide relevant solutions for clients
§ Ensure projects are staffed in a timely manner based on predefined priorities
§ Support project delivery methodology, operational training and process compliance for assigned team


Responsibilities

§ Ensure that best practices are incorporated and shared
§ Identify and communicate staffing trends within domain
§ Support Services Operations vision, goals and strategies
§ Contribute to Services Operations team meetings and best practices
§ Review scheduling tool for availability gaps and project bookings
§ Work with peers to maximize total utilization companywide


Skills and Knowledge

§ Maintain a positive work environment
§ Strong leadership skills
§ Strong operational skills
§ Strong influencing skills
§ Strong oral and written communication skills
§ Excellent problem-solving skills and follow through
§ Ability to identify and creatively resolve staffing issues
§ Proven negotiation skills
Measurements and Targets

§ Billable utilization
§ Process compliance
§ Time to staff
The information in this position description is intended to convey information about the key responsibilities and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Responsibilities are subject to change.

Qualifications
Minimum Qualifications
§ Associate’s degree or equivalent experience required or computer-related field or equivalent experience
§ Minimum of 3 years of direct customer service experience
Other Required Qualifications
§ Proficiency in Microsoft Office Suite
§ Ability to work well with teams and independently
§ Demonstrated ability to balance multiple priorities simultaneously with strong attention to detail
§ Strong organizational skills with a track record of meeting deadlines and the ability to adapt to the changing needs of the business
§ Excellent written and verbal communication skills with the ability to effectively articulate information and interact with stakeholders at all levels including senior leadership
§ Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem-solve
§ History of successfully coordinating complex projects, with multiple facets and stakeholders
§ Develop and maintain positive working relationship with all internal clients and contacts
§ Ability to communicate effectively and concise using a variety of styles and techniques appropriate to the audience within the organization
§ Ability to continually learn new technology and to keep pace with an ever-changing industry

Preferred Qualifications
§ Bachelor's Degree or equivalent experience required

Our premier client is connecting communities to help build safer neighborhoods, and are seeking a UX Designer to join their growing Product Experience team to dive deep into this mission to create engaging, intuitive, and visually-driven user experiences for global device launches across our growing portfolio. They’re a team that is passionate about learning, and are looking for an exceptional thinker with systems-oriented, strategic design skills to help them raise the bar. In every work-stream, they immerse themselves in customer insights, and invent on behalf of their neighbors, what they call their customers. They brainstorm scenarios their customers will benefit from and solutions to pain points. They craft products that aim to bring compelling storytelling to every touchpoint in the purchase funnel.

You are an organized self-starter and collaborator with experience working on real products that people use every day. You obsess over the details and tailor your designs for an improved user experience—bringing your expertise to complex device packaging programs, technical and brand publications, and user education at scale. You understand the value of testing and prototyping, and thrive in a fast-paced, startup environment. Above all, you are passionate about solving real problems for real people through research, design, and iteration.

By partnering with their team of highly curious designers, researchers, product managers, content strategists, and engineers, you’ll bring the Ring product vision to life. You’ll contribute across all program touch points, helping to define and design user interfaces, systems, out-of-box experiences and interactions, and visual design. They have big ideas and tackle complex problems by taking risks that drive innovative solutions for customers around the world.

Responsibilities

• Scope and drive the creative development and execution for devices, including: packaging and unboxing experience, technical and brand publications, and user education.

• Contribute to the architecture of short and long-term user experience features and product lines across devices and locales.

• Foster shared understanding of customer needs and how design, technology, and business intersect to meet those needs.

• Use business requirements and customer research to assist in developing scenarios, use cases, requirements, prototypes, high-fidelity mockups, and interaction specifications.

• Drive UX solutions that endlessly advocate for the customer and ensure their voices are heard.

• Improve customer metrics and the usability of devices.

• Define patterns to manage and prioritize ideation. Develop and maintain specifications others can apply to scale globally.

• Present to business, design, and executive-level leadership with design rationale using market analysis, metrics, behavioral data, quantitative research, customer feedback, and usability findings to support your work and substantiate.

• Support the preparation of printed materials and packaging for press, working with production to verify proofs and confirm file accuracy.

• Support relationships with suppliers, engaging in prototyping and engineering efforts. Have insight into cost, production timelines, and workback schedules.

• Meet all team deadlines and responsibilities by listening to others and valuing opinions.

REQUIRED SKILLS

Basic Qualifications

• Bachelor's degree in a related design field.

• 6+ years of professional experience.

• A portfolio demonstrating mastery in effective user-centered design solutions.

• 4+ years of experience building out templated design systems, mockups, and prototyping in 2D/3D.

• 4+ years of experience working with offset printing, dielines, color, material and finish (CMF), and recyclability of paper products (corrugate, paper pulp, SBS).

PREFERRED SKILLS

Preferred Qualifications

• Working knowledge of human centered design principles and practice.

• Ability to extract abstract concepts and quickly turn around rigorous unboxing flows and mockups reflecting a range of options.

• Strong communication skills with the ability to listen, synthesize feedback, present, and sell through ideation.

• Experience measuring the impact of your work against key business and customer experience goals.

• Familiarity with research methodologies and turning customer feedback into actionable findings.

• Ability to multitask and complete projects on time and successfully by staying organized and efficient.

• A complete understanding of all visual communications including typography, layout, and photo direction, as well as the ability to work with content strategy to create distinct solution that solve for the user experience