Accounting/HR Assistant -
Sussex, WI
Accounting/HR Assistant
Our client, located in Sussex, WI, who manufactures custom electrical control panels, is rapidly growing and looking to expand their team with a Accounting and HR Assistant. This is a direct hire with first shift hours who will assist the CFO and other departments with their financial needs as well as some general HR functions. Great starting pay of $55K with outstanding benefits.
Job Functions:
- Preparing journal entries and account reconciliation of balance sheets and income statements
- Process payroll bi-weekly and assist with invoicing
- Evaluating work orders, estimates and actual costs for projects
- Perform office duties such as setting up company get togethers, newsletters and memos on upcoming events
Requirements:
- Associates or Bachelors degree in Accounting OR combination of work related experience
- Exceptional Microsoft Excel skills
- Strong attention to details and accuracy in data entry
- Ability to analyze financial reports and understand process flows and controls
 Apply for Accounting/HR Assistant
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Architectural Project Manager -
Milwaukee, WI
Architectural Project Manager
Our client who provides customized design/build solutions to financial institutions is seeking an Architectural Project Manager. The Architectural Project Manager will work closely with Architects and Designers - providing support, coordination and interpretation of projects. This position will assist the Director of Architecture in establishing standards and project specifications.
Duties and Responsibilities include the following:
- Coordinates with structural, mechanical, electrical and plumbing engineers as well as outside consultants.
- Understanding of building code analysis.
- In collaboration with the Architects and Designers, interprets concepts and drawings.
- Coordinates concepts and drawings with Project Designers to produce construction documents that reflects and maintains the intent of the design concept.
- Responsible for construction document coordination and production - preparing and presenting design proposals by using AutoCAD, SketchUp and Revit.
- Under direction of Senior Architectural Project Manager performs construction project administration - including change orders, shop drawing review, contractor questions, site observation and solving any issues that arise.
- Assists the Senior Director of Architecture in establishing overall standards and project specifications.
- Coordinate design intent and project constructability with Construction Project Manager.
- Attends weekly project meetings during design and construction.
Qualifications:
- 7+ years related experience, or any equivalent combination of education and experience.
- Bachelor's Degree (B.A./B.S.) in Architecture is preferred.
- Strong working knowledge of Microsoft Word, Excel, Project, AutoCAD and SketchUp. (Revit experience is a plus!)
- Demonstrable track record of working in a design/build environment.
Apply for Architectural Project Manager
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CNC Machinists -
Richfield, WI
CNC Machinists (1st and 2nd shift)
ESC has partnered with a world class manufacturer of die cast dies, plastic injection molds and forging dies for the automotive, medical, consumer goods, and aerospace industries in search of 1st and 2nd shift CNC Machinists of all skill levels. Competitive starting salaries with advancement opportunities as soon as 4 months for high performers on 2nd shift. In this role you will produce machined parts by setting up and operating computer numerical control (CNC) machines and machining centers to fabricate metallic, nonmetallic, and plastic parts by performing the following duties.
- Set up and operate CNC machines or machining centers to perform various machine functions such as cutting, drilling, milling, reaming, boring, turning, and broaching of metallic and nonmetallic workpieces.
- Work from blueprints to define and code tooling, fixturing, and machine arrangements.
- Select, align, and secure holding fixtures, cutting tools, attachments, accessories, and materials on machines as necessary to machine parts as required.
- Recommend tooling applications and operational sequences to assist in developing practical programming for new and unusual machining requirements.
- Verifies conformance of finished work piece to drawing specifications.
Qualifications
- (Experienced/Senior) - 5+ years’ experience and/or training; using/programming CNC Machines.
- (Limited) – 6 months experience and/or training; using/programming CNC Machines.
- Experience reading and interpreting blueprints.
- Ability to regularly lift or move up to 25 lbs. and occasionally lift or move up to 50 lbs.
Preferred but not Required (Each skill below comes with opportunity for higher pay)
- Experience with programming Fanuc controls
- Experience with programming Mori Seiki controls.
- Experience with PowerMill, SurfCam, or MasterCam software
- Experience with 5-axis
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CNC Programmer -
Franklin, WI
CNC Programmer
Our Franklin area client is growing and looking for an experienced CNC Programmer. Our client offers long-term stability and career advancement with great pay and benefits. This is a 1st shift opportunity to produce high level equipment for the aerospace, military and medical industries.
Job Responsibilities
- Read and interpret blueprints, drawings, specifications and samples to determine dimensions and tolerances to set up machines
- Develop machining process and sequencing on 5-axis machine to produce client specific equipment
- Change out tooling, attachments, and related accessories for producing accurate parts
- Edit, input and retrieve CNC codes to control and set up machines
- Participate in continuous improvement to reduce cycle times, improve production methods and equipment performance
- Compliance with COVID19 safety precautions (this environment/job allows for social distancing)
Qualifications
- 4-6 years’ experience with programming 5-axis machining centers
- Ability to interpret GD&T tooling and other measuring and inspection tools
- Proficient in MS Office
- Understanding and knowledge in Lean Manufacturing and 5S
- Ability to be flexible and comfortable in a fast paced setting
Apply for CNC Programmer
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Computer Production Technician -
Waukesha, WI
COMPUTER PRODUCTION TECHNICIAN
Are you looking to jump start your career in technology or have you ever performed your own troubleshooting with computers or technology? If so, we have an immediate opening at a local technology company in Waukesha. This is a full-time role with a 4-day work week (10 hrs/day) and our client is looking for candidates to immediately interview and hire. A few details about the position:
- This role is 100% hands on working within a team of 10 in the production and building of high level and complex embedded computers and servers which are used in the military, training and simulation applications, and CT scanning machines to name a few
- Full construction involves every component from motherboards and processors, to disk drives, network cards, SATA/USB cabling and more
- You will deploy images onto the computers using Ghost and Acronis and configure their operating systems to client specifications and test the hardware, software, and [if applicable] any peripheral components
- This is a 90-day contract to hire role and once permanent you are eligible for 3 weeks’ PTO, health insurance, 401k and an annual reimbursement of up to $3500/yr for any continuing education or certifications
- There will be one interview and feedback typically takes anywhere from two hours to 24 hours until an offer is made
QUALIFICATIONS/EDUCATION and/or EXPERIENCE
Required:
- High School Diploma or GED
- 1 year of experience in a computer related field or equivalent combination of training and in a technical capacity, objective evidence of accelerated knowledge of operating systems, computer hardware or related technology required (i.e. MCSE, MCP, ACE (Unix), or other industry recognized certifications).
- Ability to read and comprehend instructions.
- Ability to effectively communicate information in one-on-one and small group situations, and other associates of the organization.
- Ability to effectively communicate instructions to assist in the training of other associates.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to work 10 hour shifts including Saturdays and Sundays as needed.
Apply for Computer Production Technician
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Digital Graphic Designer -
Brooklyn, NY
Join ESC onsite at our premier ecommerce client’s New York City design offices as a Digital Graphic Design consultant. The consultant has an opportunity to create hands-on; unique editorial and marketing design for one of the most compelling, relevant and high taste level multi-brand fashion websites. He/she will be creating original designs, along with some production work and should have a design portfolio demonstrating good layout and typography skills, along with a “cool factor”.
- Hands-on creation of sophisticated multi-page web experiences for fashion marketing collateral • creation of fashion digital lookbooks, marketing emails, display advertising and landing page layouts • Follow market visual trends and apply a keen understanding of the fashion marketplace to make decisions that will maximize the effectiveness of creative.
- Work independently and effectively in a fast-paced, deadline-driven environment
REQUIRED SKILLS
- Minimum of 2 years experience in a web production environment
- Bachelors in design or equivalent
- Mastery of the Adobe Creative Suite and proficiency in Sketch
PREFERRED SKILLS
- Retail web experience
- knowledgeable in Dreamweaver/HTML/CSS
- Familiarity with optimizing user experience and a strong interest in retail usability
- Experience optimizing digital images for web
- Detail-oriented with a sharp editorial eye
- Trouble-shooting and problem-solving abilities
- Self-motivated with the ability to juggle multiple projects with tight deadlines
- Strong communication skills
Apply for Digital Graphic Designer
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Marketing Manager -
Seattle, WA
ESC has an exciting opportunity for a Marketing Manager to work in Seattle, WA with our world-class ecommerce client. The Marketing Manager will craft and develop compelling customer success stories, messages and content including case studies, presentations, whitepapers, infographics, and webinars. S/he will work with sales and business development teams to identify key customer references and distill outcomes and benefits into product marketing messages/. Other responsibilities include:
- Managing agencies to interview customers, and draft customer success stories
- Reporting on the effectiveness of customer advocacy activities
REQUIRED SKILLS
- 3+ years of relevant work experience in fields such as product marketing, consulting, technical marketing, training, or product management
- 3+ years demonstrated track record in crafting positioning and marketing content
- Must be very organized and ability to work in a fast-paced environment
- Familiar in cloud services and how B2B technologies work
- Excellent oral and written communication skills
- The demonstrated ability to work independently and autonomously
- A bias for action for developing marketing assets
- Ability to easily transition from high level strategic thinking to creative and detailed execution
- Experience communicating and presenting to senior leadership to drive consensus and articulate program recommendations and trade-offs
- A Bachelor’s degree in marketing, business, technology, or relevant field of study such as computer science OR 7+ years relevant industry experience in marketing of technical products
PREFERRED SKILLS
- Experience in enterprise technology, particularly cloud services
- Excellent oral and written communication skills
- The demonstrated ability to work independently and autonomously
- A bias for action for developing marketing assets
- Ability to easily transition from high level strategic thinking to creative and detailed execution
- Experience communicating and presenting to senior leadership to drive consensus and articulate program recommendations and trade-offs
Apply for Marketing Manager
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Marketing Manager -
Seattle, WA
Join ESC’s growing team onsite at our world-class Seattle-based client as a Marketing Manager. The right candidate will be responsible for content creation (e.g. customer references, infographics, solution briefs, ebooks). S/he will have experience with campaign execution and reporting, along with managing online and physical events support product launches.
REQUIRED SKILLS
- 5-7 years of relevant work experience in fields such as product marketing, solutions marketing, technical marketing, product management, management consulting or technical pre-sales
- Bachelor’s degree in marketing, business, technology, computer science or relevant field of study
- Demonstrated track record in crafting compelling positioning and marketing content
- 2-5 years of experience with cloud and data center infrastructure technologies
- A bias for action for developing customer obsessed marketing assets (product videos, web content)
- Demonstrated ability to work independently and autonomously
- Familiarity with server virtualization, networking, storage, hyper converged infrastructure (HCI)
- Superior oral and written communication skills
- 5+ years of proficiency with MS Office
PREFERRED SKILLS
- 5-7 years of product marketing experience
- Experience with cloud and data center infrastructure technologies
Apply for Marketing Manager
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Production Associate -
Waukesha, WI
PRODUCTION ASSOCIATE
Our client is the largest North-American manufacturer of internal systems for the commercial roofing industry. We are seeking 1st and 2nd shift Production Associates to add to their team. This is a chance to be part of team that works with companies such as McDonalds, Target and Wal-Mart. Full training will be provided as well as a forklift certification. This role contains eligibility for all company benefits including medical, dental, vision plans, 401k, and PTO. If you are seeking a full-time OR part-time role with a 4-day work week look no further. Available hours are below.
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1st shift
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2nd shift
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Full-time, M-Th
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5am-3pm
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2:45pm-12:45am
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Part-time, M-Th
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5am-10:15am OR 10am-3pm
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2:45pm-8pm OR 7:45pm-12:45am
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Daily Tasks:
- Setup and operate press brake to form accessory parts to production specification and quality requirements
- Shear sheet metal for customer orders and maintain inventory in PCS
- Perform machine set-ups and adjustments
- Identify, troubleshoot and correct issues during production runs
- Cross train to learn all facets of our production facility
- Prepare workstations with accurate materials and parts
- Perform quality checks after machine set up is complete
- Scan job orders into computer system and track scrap and finished product
Qualifications:
- Flexible team player with demonstrated work ethic and excellent attendance record
- Strong mathematical and measurement skills, especially using rulers (to 1/64”) and protractors
- Quick learner with a desire to advance and grow
- Strong attention to detail and an ability to focus on tasks
- A resourceful problem-solver who works well independently
- Fast-paced with a strong sense of urgency in work
- Forklift experience is strongly preferred, but not required in all work stations
- Sheet metal fabrication experience preferred, but not required
Apply for Production Associate
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Production Operator - 2nd Shift -
Milwaukee, WI
Our client, a chemical manufacturing company is seeking a full-time Production Operator. This role offers a strong benefit plan including medical, dental, vision, 401K, profit sharing and a Pension Plan. This is a full-time role with potential for growth based on good tenure under the following logistics:
Location: Milwaukee – North Side
Pay: $17-$18/hour
Benefits: Medical, Dental, Vision, Profit-Sharing, 401(k), Pension Program and tuition reimbursement, long term/short term disability and more.
Shift Hours: This is a 2nd Shift role
The primary purpose of this position is to ensure internal and external customer satisfaction in an efficient and cost-effective manner, by performing the duties necessary for safe and efficient production and filling. The role works in a large warehouse performing a variety of duties related to a production schedule. Potential duties to be performed:
- Filling and emptying drums of chemicals and powders
- Moving drums, equipment, etc.
- Using math (calculator/computer) to determine proper steps and changes with equipment (trained)
- Monitoring levels via computer
- Washing and cleaning equipment
- Completing inventory and checklists (including safety)
- Manufacturing processes – blending and packaging
- Hooking/unhooking hoses to and from trucks and tanks
- Taking samples to the lab
- Completing inventory/checklists
- Entering data into the computer system
- Adjusting Chemical Variables
- Operating forklift/lift truck (will train)
- Loading and unloading tank trucks and rail cars of product (use forklift – will train)
Additional Responsibilities:
- Performs production and filling duties according to existing Standard Operating Procedures (SOPs) to include computer entry of all necessary paperwork
- Able to produce and fill aqua ammonia, bleach, white room products, optical brightener, prep and fill cylinders.
- Performs daily, weekly and monthly product and facility inspections to ensure adherence to quality standards
- Maintains “Good Housekeeping” practices throughout the warehouse
- Complies with all established SOPs, Safety and RCEP policies
- Must manage any wastes in accordance with applicable SOPs, including labeling, storage, and profiling
- Supports effective communication with all departments where responsibilities overlap to ensure success of the branch team.
Qualifications
- NONE! We are willing to train from the ground up, so we desire a clean background, ability to pass a drug screen and a strong work ethic. Past manufacturing or warehouse experience is preferred but not required.
Requirements:
- Must possess High School Diploma or GED.
- Must be able to accurately transfer written and verbal information and enter data into existing computer system
- Must have communication and interpersonal skills, along with the ability to read, write, and speak English.
- Must be able to work in an uncooled warehouse facility
- Must be able to roll a 285-pound cylinder from a pallet onto the floor
- Must be able to lift up to 50 pounds frequently
Apply for Production Operator - 2nd Shift
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Production Operator - 3rd Shift -
Milwaukee, WI
Our client, a chemical manufacturing company is seeking a full-time Production Operator. This role offers a strong benefit plan including medical, dental, vision, 401K, profit sharing and a Pension Plan. This is a full-time role with potential for growth based on good tenure under the following logistics:
Location: Milwaukee – North Side
Pay: $17-$18/hour
Benefits: Medical, Dental, Vision, Profit-Sharing, 401(k), Pension Program and tuition reimbursement, long term/short term disability and more.
Shift Hours: This is a 3rd Shift role, but initial training will be done on 1st shift
The primary purpose of this position is to ensure internal and external customer satisfaction in an efficient and cost-effective manner, by performing the duties necessary for safe and efficient production and filling. The role works in a large warehouse performing a variety of duties related to a production schedule. Potential duties to be performed:
- Filling and emptying drums of chemicals and powders
- Moving drums, equipment, etc.
- Using math (calculator/computer) to determine proper steps and changes with equipment (trained)
- Monitoring levels via computer
- Washing and cleaning equipment
- Completing inventory and checklists (including safety)
- Manufacturing processes – blending and packaging
- Hooking/unhooking hoses to and from trucks and tanks
- Taking samples to the lab
- Completing inventory/checklists
- Entering data into the computer system
- Adjusting Chemical Variables
- Operating forklift/lift truck (will train)
- Loading and unloading tank trucks and rail cars of product (use forklift – will train)
Additional Responsibilities:
- Performs production and filling duties according to existing Standard Operating Procedures (SOPs) to include computer entry of all necessary paperwork
- Able to produce and fill aqua ammonia, bleach, white room products, optical brightener, prep and fill cylinders.
- Performs daily, weekly and monthly product and facility inspections to ensure adherence to quality standards
- Maintains “Good Housekeeping” practices throughout the warehouse
- Complies with all established SOPs, Safety and RCEP policies
- Must manage any wastes in accordance with applicable SOPs, including labeling, storage, and profiling
- Supports effective communication with all departments where responsibilities overlap to ensure success of the branch team.
Qualifications
- NONE! We are willing to train from the ground up, so we desire a clean background, ability to pass a drug screen and a strong work ethic. Past manufacturing or warehouse experience is preferred but not required.
Requirements:
- Must possess High School Diploma or GED.
- Must be able to accurately transfer written and verbal information and enter data into existing computer system
- Must have communication and interpersonal skills, along with the ability to read, write, and speak English.
- Must be able to work in an uncooled warehouse facility
- Must be able to roll a 285-pound cylinder from a pallet onto the floor
- Must be able to lift up to 50 pounds frequently
Apply for Production Operator - 3rd Shift
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Quality Assurance Coordinator -
Milwaukee, WI
Quality Assurance Coordinator - Milwaukee
Our client, a chemical manufacturing company is seeking a full-time Quality Assurance Coordinator. The primary purpose of this position is to implement the existing Quality systems (SOPP’s) most applicable to the daily operations, while also identifying opportunities for Quality system improvements.
This role offers a strong benefit plan including medical, dental, vision, 401K, profit sharing and a Pension Plan. This is a full-time role with potential for growth based on good tenure.
Primary Responsibilities include:
- Assist in the implementation and maintenance of the FDA Compliance Plan at Milwaukee.
- Participate in the review, approval, and maintenance of Batch Records.
- Communicate Batch Record errors to operators and supervisors as critical errors occur. Ensure critical errors are corrected or investigated appropriately. Ensure operator training is completed if necessary.
- Manage the Raw Material Control Plan for APIs/Cosmetics at the Milwaukee facility.
- Perform the Annual Product Reviews for all API products manufactured onsite.
- Perform QC method review to ensure compliance to current USP methods and QC auditing to ensure lab remains compliant to cGMP practices.
- Perform NCP Investigations and quality related complaint investigations as assigned.
- Audit and assess Safe Food Practices within the Food Processing room, initiate corrective or preventative actions as necessary.
- Manage the HACCP program at Milwaukee for all food additives.
- Be the primary contact for Customer Audits at the Milwaukee facility.
- Lead CAPA follow-up as a result of Customer Audits and Internal Audits.
- Provide Quality Assurance oversight of Food Grade Products manufactured at the Milwaukee facility.
- Complete monthly Food Safety and Defense requirements, which includes chairing the monthly Food Safety and Quality meeting.
- Represent QA in the review of new products as they are introduced through the IRF system, and assist in the resolution of quality issues encountered during daily production, as warranted.
- Assist QC with test method validation or verification studies as needed. Represent QA during review and approval of test method validations or verification studies. Identify test method validation and verification opportunities.
- Audit analytical methods, method validations, instrumentation records, and data management (such as raw data storage, central sanitizer data and other QC data organization).
SECONDARY RESPONSIBILITIES
- Coordinate use of First Pass and other Quality Metrics to improve quality methods and plant processes.
- Audit Quality Control systems (SOP’s) applicable to daily branch operations and implement improvements and training in coordination with QC/Ops.
- Audit the routine maintenance and testing performed on the water systems used to produce High Risk Products.
EXPERIENCE AND EDUCATIONAL CRITERIA
- Bachelor’s degree in chemistry or equivalent and minimum three years laboratory or QA experience.
- FDA, USP, SQF, and/or AIB experience required.
- Must have good computer skills and be able to apply advanced math skills and use involved problem-solving skills like SPC, Six Sigma, and/or ISO 9001
- Strong knowledge of laboratory analytical practices and instrument/method trouble shooting.
- Must be self-motivated and initiate continuous improvement.
BENEFITS
Benefits and perks include three retirement plans (401k, pension and profit sharing), medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.
Apply for Quality Assurance Coordinator
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Recruiter/Account Manager -
Brookfield, WI
The COVID19 virus is wreaking havoc on our economy and our society. Staffing firms are laying off contractors and internal sales and recruiting professionals by the hundreds. It’s bad, but we are trying to weather the storm and have intention to screen and interview Recruiter/Account Manager candidates in the month of April 2020 to help strengthen our position once the USA “bounces back”… which we will. Here is our story…
Educated Solutions Corp. (ESC) is a staffing firm based in Brookfield, WI that originated in 1997. We offer contract, contract for hire and direct placement services, as well as consulting for all things recruiting, hiring, and staffing. ESC does NOT specialize, we instead use our strong recruiting model to hire “everything” which delivers a great deal of variety to our staff. We have 2 divisions: Professional/Technical and Light Industrial. In this ideal we recruit based on level of individual versus skill set and often cross these lines based on business needs. We seek individuals that are “Recruiters first” but all internal staff manage accounts and “sell” our services across the US… we have presence in 11 states.
The ESC Recruiter/Account Manager will work at home and within our Brookfield office location. The goal is to promote the flexibility to work from home whenever possible using virtual office technology. This individual will be exposed to a variety of recruitment and sales responsibilities within the staffing arena to include development and maintenance of current clients and contract staff as well as the ability to grow ESC with new business. The incumbent in this role will lead and direct the full life cycle of the staffing process for a variety of clients and positions.
All staff are compensated with salary and commission with a goal to deliver the highest potential commissions in the industry. Team members also gain insurance benefits, Safe Harbor 401K, profit sharing, ample PTO and holiday pay, and the best work life balance in the industry.
Recruiter/Account Manager duties:
- Recruit and source potential candidates from internal database of candidates, job boards, and social media vehicles.
- Guide candidates and clients through the full life cycle of the staffing process to include: screening, submitting, interviewing, and offering candidates contract and full time positions.
- Manage accounts and clients and consult to develop the best possible staffing process to ensure quality and speed of hiring candidates.
- Enter and maintain client and candidate information into ESC’s ESCAPE applicant tracking system.
- Meet with candidates to complete new hire paperwork and deliver employment packages.
- Drive the sales process by cold calling new clients.
- Proactively source and recruit candidates to maintain a network for future ESC positions.
- Shadow and train with recruiters/account managers as needed.
- Attend job fairs, networking and recruitment events to attract candidates and promote the organization.
- Maintain contract employees to assure retention and happiness in working for ESC.
Required Technical/Functional Skills:
- MUST HAVE EXPERIENCE IN THE STAFFING ARENA.
- Bachelor’s Degree or equivalent experience.
- Minimum 1+ years working in a staffing environment.
- Strong online sourcing skills
- 5+ years professional experience using the Microsoft Office suite of tools (Word, Excel, Outlook.)
- Experience reading, analyzing and interpreting general business information such as resumes, job descriptions, internal and corporate/client communications.
- Experience presenting information and responding to questions from recruiters, account managers, candidates and clients in both proper written and verbal form.
- Strong technology experience effectively navigating applicant tracking systems, the internet and social media outlets in the staffing arena.
- Strong organizational skills, including time management and multi-tasking.
Apply for Recruiter/Account Manager
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Retail Architect -
Milwaukee, WI
Retail Architect
Our client who provides customized design/build solutions to financial institutions is seeking a Retail Architect. The Retail Architect will help develop innovative architectural concepts for retail and commercial projects and the translate those concepts into documentation. This person must have a detailed eye and be passionate about bringing concepts to life through concept development, documentation phases, quality control management, value engineering and possess strong design detailing abilities.
Essential Functions:
- Develops prototype designs in a collaborative team environment that aligns with the goals and objectives of the client.
- Designs must have scalability for expansion into multiple client locations and markets.
- Collaborates on a fast-paced prototype implementation of projects and rollouts.
- Works on programming and architectural design concepts.
- Must have strong knowledge of materials, documentation, and construction.
- Creates and gives Owner presentations with the retail transformation team.
- Involved with construction administration including shop drawing review, submittals, site visits, weekly construction calls, punch list items and closeout.
- Works with Construction Project Managers and field personnel in the design coordination, pricing, and installation of work.
Qualifications
- Minimum of 5+ years of relevant experience in retail and/or corporate branded environments.
- Must be proficient in AutoCAD or Revit; SketchUp; Adobe Photoshop; Adobe Illustrator; and Microsoft Office.
- Bachelor’s Degree (B.A. / B.S.) in Architecture from a four-year college or university required. (Architectural registration is a plus).
- Must possess strong presentational skills as well as organizational skills.
- Must have the ability to effectively manage multiple priorities in a rapidly changing environment.
- Required to work effectively with a wide variety of Creative and Construction professionals.
- Limited travel to client locations for information gathering, presentations, and project close-out/punch list items vary but could average 1-3 times per month.
Apply for Retail Architect
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Sales Analyst -
Lincolnshire, IL
Our Lincolnshire based client is seeking a Sales Analyst to join their team. This position will support senior level sales leaders with the focus mainly on reporting analytics.
Requirements
- Excellent analytical skills with demonstrated ability to analyze large volumes of raw data, draw conclusions, and develop actionable recommendations in a sales, finance or accounting setting
- Experience with Microsoft Excel utilizing Pivot Tables, V-Lookups and creating charts (tested during interview process)
- Extract data from data warehouse creating SQL queries
- Strong organizational skills and attention to detail
- History of balancing multiple time-sensitive priorities simultaneously with the ability to adapt to the changing needs of the business
- Excellent verbal and written communication skills with the ability to effectively interact with and present to directors and VPs
- Proven ability to build and maintain strong cross functional relationships
Qualifications
- Bachelor’s Degree
- 1-2 years experience with sales analysis or support, financial analysis, econometrics, or statistics
Apply for Sales Analyst
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Service Desk Analyst -
Milwaukee, WI
ESC has an exciting contract opportunity for a Service Desk Analyst to work onsite at our premier health system client. The ideal candidate will provide initial technical support to Team Members via phone with regards to computers, servers, applications and hardware issues. You will assess the nature of the problem and resolve using documented procedures and checklists and by simulating or recreating the incident. You will document all calls in the tracking system, escalating complex problems to more experienced support, when necessary.
Major Responsibilities:
- Provides initial support troubleshooting, answering questions and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status and applications.
- Gathers information about the problem from the end-user by asking clarifying questions, presenting options and/or solutions and determining the level of complexity. Assists with simulating user problem in order to resolve. Escalates unresolved interactions appropriately.
- Analyzes basic problems and arrives at workable solutions. Provides callbacks or follow-up with the end user as necessary in order to “close” the problem and maintain a successful call closure rate.
- Utilizes the call tracking system; accurately, quickly, and efficiently recording all interactions with customers while consistently meeting established Service Desk Key Performance Indicators (KPI).
- Escalates unresolved requests to second-tier support. Keeps clients informed of the status of their request if an immediate remedy is not available.
- Performs routine procedures to remedy issues or when requested.
- Assists with providing technical hints and tips to proactively assist customers.
- Interacts with other HIT resources and business trainers to restore service and/or correct issues. Identify Major Incidents and escalates appropriately.
- Performs assigned security administration functions.
- Adherence to all AAH Policy and Procedures.
Education Required:
High School graduate or equivalent
Experience Required:
Typically requires 1 year of experience in customer service, call center, or Service Desk support.
Knowledge, Skills and Abilities Required:
- Strong interpersonal and customer service skills, as well as basic understanding of call centers and call tracking system.
- Strong technical aptitude with the ability to learn quickly and support software applications.
- Understanding of the technical components of an Information System, including basic hardware, platform, database concepts, and terminology.
- Ability to manage multiple priorities in a dynamic work environment.
- Analytical and problem-solving skills.
- Strong verbal communication skills and the ability to interact with a diverse client population.
- Ability to use/manage a standard multiple-line telephone system.
- Ability to travel to off-sites to provide Service Desk application support for facilities.
- Ability to maintain confidentiality and work as a team.
Physical Requirements & Working Conditions
- Must be able to site for extended periods of time.
- Must be able to perform fine hand manipulation when using a keyboard.
- Position may require travel which may result in exposure to road and weather hazards.
- Exposed to a normal office environment.
- Operates all equipment necessary to perform the job.
- This job description indicates the general nature and level
Apply for Service Desk Analyst
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Service Now Developer -
Milwaukee, WI
ESC has an exciting contract opportunity for a Service Now Developer to work onsite at our premier health system client. You will be responsible for developing, configuring, testing, and implementing workflows and processes for our client’s ServiceNow implementation to meet the needs of internal end users. The ServiceNow Developer will work as part of the ServiceNow team, as well as with business analysts to understand business requirements to support ongoing business needs. This role will also make recommendations toward the development of new applications or features and follow best practices.
Major Responsibilities:
- Configuration/Customization of the Service Now system, including creating workflows
- Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service
- Uses scripting tools and ServiceNow functionality to create scripts to automate routine tasks being done in Service Now.
- Performs integrations and process automation using ServiceNow Orchestration.
- Thorough understanding of ITIL/ITSM processes
- Hands-on design, development and deployment experience with the ServiceNow platform.
- ServiceNow implementation experience in ITSM modules (Incident, Request, Change, CMDB & Asset)
- Performs database reorganizations as required to assist performance and ensure maximum up time of the databases. Maintains performance metrics for databases, taking corrective action where necessary, and/or reporting on the metrics over time.
- Troubleshoots problems regarding the databases, applications and/or development tools. Acts in an escalation role with vendors and staff to coordinate application/operating system changes. Prioritizes case/points as needed.
- Puts standards into place to ensure that all applications design and code are produced with proper integrity, security and performance. Performs reviews on the design and code frequency to ensure adherence to site standards. Implements and enforces security for all databases and may authorize new database users.
- Participates in on-call rotation and escalates issues as needed. Is available on a 24 hour schedule to analyze and solve problems which develop in the incumbent's area of responsibility and expertise.
Requirements:
- Bachelor’s degree or 6 years of ServiceNow experience.
- 3+ years of ServiceNow Administrator and/or Development experience.
- Java Scripting knowledge and hands on experience.
- Experience with development and implementation of ServiceNow ITSM modules – Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Hands-on experience working with relational databases.
- Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX.
- Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
Preferred:
- ServiceNow Administrator certification preferred.
- Service Now Certified Application Developer certification preferred.
- Application Developer certification preferred.
Knowledge, Skills, and Abilities:
- Knowledge Management or other ITSM application.
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Physical Requirements & Working Conditions:
- Exposed to a normal office and Data Center environment
- Must be able to be flexible in sitting or standing / moving throughout the day.
- Operates all equipment necessary to perform the job.
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VoIP Design Engineer -
Oshkosh, WI
The VoIP Design Engineer role is to coordinate strategies for defining, deploying, and maintaining the company’s in-house IP telephony voice communication architecture and its associated network connections and component hardware. This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all VoIP/IP-PBX telephone systems and services, both internally and those integrated with Internet-based services. Design engineered enterprise-wide Telecommunications systems and solutions focusing on data center centric operations, as well as core functionality of the voice communications environment. Implement highly complex multi-function Telecommunication solutions that support enterprise level needs and/or are designated for large-scale facilities. Ensuring implementation is executed following established organizational standards and policies in order to ensure that they are stable, secure and are integrated into the support/maintenance model. Identify, evaluate and recommend solutions related to the operation of the enterprise voice communications infrastructure. Assess and audit telecommunications systems for the purpose of providing back-end system and infrastructure improvements that allow for possible reduction in costs, stability enhancements or result in enhanced functionality of the support solution or system.
Major Responsibilities:
- Act in a consultative design role to telecommunication leadership.
- Design and support enterprise VoIP infrastructure and its associated software, including IP-PBXs, session border controllers, call management systems, voice mail, and interactive voice response, while ensuring HIT security and business continuity policies, standards and practices are adhered to.
- Collaborate with systems engineers/architects for upgrades to operating systems, hardware, etc.
- Develop and execute detailed enterprise technical projects, by developing enterprise architectural documentation, templates and standard practices.
- Select, design, and deploy the latest federally mandated e911 solutions platform, enterprise wide.
- Select, deploy, and utilize appropriate tools for reporting and routing of IP telephony traffic on the network.
- Remain current on new transport protocols, products, and standards in support of VoIP systems development and equipment procurement.
- Ensure that project budgets are met by maintaining and reporting an accurate budget accounting, informing management of any potential cost overruns.
- Ensure that timelines are met by maintaining and reporting a detailed project status, informing management of identified risks that threaten delivery date objectives.
- Mentor peers and team members on technical competences related to the operation, security and stability of the back-end voice communications infrastructure.
- Develop telecommunications infrastructure technology roadmaps and ensure implemented solutions are positioned to be maintained and secured by support teams.
- Identify efficiencies and opportunities to reduce costs and advance system functionality and uptime by researching, evaluating, recommending and implementing voice technology enhancements.
- Provide tier 3 incident response and escalation within documented SLAs.
- Participate in afterhours support rotation as scheduled.
- Continually develops technical knowledge and expertise.
- Keeps abreast of the latest telecommunications technology advancements by attending industry-related seminars, reading industry related publications, and attending user groups.
Licensure, Registration and/or Certification Required:
- Alcatel Lucent ASFE or Cisco CUCM
- Alcatel Lucent ASCE or equivalent Cisco certification
Education Required:
- Bachelor's Degree or equivalent experience in Computer Science or related field
Experience Required:
- 5 years’ experience in voice technology engineering, installation, technical support, networking experience and knowledge.
Knowledge, Skills & Abilities Required:
- Working technical knowledge of VoIP/IP telephony systems, voicemail, software, and hardware.
- Strong hands-on knowledge of the configuration and optimization of VoIP equipment.
- Strong hands-on knowledge of PSTN, SIP, H.323, TCP/IP protocols, with a focus on VoIP QoS issues and mitigation strategies.
- Experience integrating IP telephony systems & 3rd party voice technology with enterprise LANs, WANs, wireless LANs, and other Internet-based services and protocols.
- Experience with voice and data cabling, wiring specifications and standards.
- Demonstrated facilitation skills and ability to explain technical subjects to non-technical clients.
- Demonstrated ability to translate user requirements into Telecommunications system design specifications.
- Strong organizational and analytical skills. Ability to gather, organize and present data.
- Strong problem and issue resolution skills.
- Strong written and oral communication skills.
- Ability to handle multiple tasks, set appropriate priorities and complete assignments on time.
Physical Requirements and Working Conditions:
- Work environment may contain dust, dirt, moisture and noise.
- Potential for exposure to mechanical and electrical hazards.
- Exposure to patient care areas, dictating the use of protective equipment and clothing as required.
- Exposed to a normal office environment much of the time.
- Position will require off-hours support and on-call rotation.
- Position requires travel. May be exposed to road and weather hazards.
- Operates all equipment necessary to perform the duties of the job.
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