The Accounts Payable Rep provides customer service to vendors and caregivers which may include processing complex invoices/payables for all of the Health System’s affiliates and site locations. He/she processes vendor payments and makes timely distribution of the operating expenses resulting from those payments. Administers policies and procedures, ensuring proper support and approval for processing. Acts as a resource to staff, assisting with more complex interactions and payable processes.

Major Responsibilities:

• Researches, analyzes and resolves internal and external (vendor) customer inquiries.
• Performs vendor statement review and analysis. Serves as a main point of contact for vendor phone calls and emails.
• Processes payments according to payment terms. Performs payment analysis and resolves payment discrepancies by partnering with staff and/or vendor as needed.
• Establishes accounts for vendors on self-serve website via e-portal. Provides instructions to appropriate vendor contacts and monitors account activity.
• Responsible for uploading electronic files to the Accounts Payable system. Utilizes and manages tickets in customer ticketing system.
• Executes, reviews and resolves discrepant invoices on reject/duplicate invoice reports.
• Works closely with Materials Management, Capital Equipment Services, and Sourcing to release resolved pending lines daily.
• Assists in identifying and implementing process improvement initiatives and training of any new and existing staff.

Experience Required:

• Typically requires 3 years of experience in accounts payable.
• High School Diploma
• Ability to reconcile complex accounts, import and export data, perform calculations (%, add, summarize, debits and credits).
• Proficient understanding of debits/credits and familiarity with payment and discount terminology. Ability to effectively handle customers.
• Ability to independently resolve issues/problems and follow through appropriately on accounts.
• Comprehensive understanding of basic accounting and accounts payable terminology.
• Demonstrated understanding of tax laws and 1099 requirements.
• Ability to research and problem solve efficiently and effectively, identify discrepancies and determine viable solutions.
• Ability to proficiently operate a scanner, printer, fax machine, copier, and 10-Key calculator.
• Proficient in the use of Microsoft Office Word and Excel or similar programs. Ability to effectively communicate via email. Web application and electronic transmissions invoicing required. Demonstrated ability to use lotus notes or similar programs.
• Strong mathematics aptitude and proven analytical and problem solving skills.
• Excellent verbal and written communication skills. Ability to effectively communicate with a variety of individuals.

SERVICES TO BE PERFORMED

Join the original daily deals site, as an Associate Marketing Manager.  We are looking for a smart, detail-oriented marketing manager/site merchandiser to help plan, coordinate, and execute our marketing campaigns and promotions.  The Associate Marketing Manager will be responsible for building and merchandising digital content, ensuring the content is presented with quality and accuracy, and verifying that the merchandised product aligns with the event theme. The successful candidate will be able to meet quick turnaround times with an unrelenting attention to detail.

Responsibilities:

• Create and maintain events on the merchandising calendar
• Schedule on-site placements for graphical campaigns
• Create targeted emails for merchandising campaigns
• Auditing on-site content and offers to ensure they match with a particular theme
• Perform data analysis on merchandising events to uncover actionable results
• Build shareable repository/wiki of past and current merchandising events and results

REQUIRED SKILLS

• 2+ years of experience in e-commerce merchandising marketing
• Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly
• Competency with HTML and/or XML, plus the ability to learn our in-house tools quickly
• Experience using email campaign tools
• Advanced Excel skills
• Aptitude for being organized with flexibility to deliver results in a fast-paced environment
• Strong written, verbal and interpersonal communication skills
• Solid project management skills with the ability to manage competing deadlines and priorities

PREFERRED SKILLS

• Experience in the deals/coupon space
• Ability to work collaboratively across cross-functional teams, and to invent and simplify process.
• Ability to think and react in a fast paced, data-driven environment
• Strong operational business understanding, including potential impact of business decisions on various internal/external stakeholders and systems

Our client, a full service professional engineering/consulting firm in the design, construct and enhancement business is adding a key individual to staff.  The Business Development Leader will build upon a strong base of clients in this field, possess a diverse background in the Architecture Engineering & Construction industry and be highly networked in the Northern IL region.  This role is part of a comprehensive sales team which consults on all phases of project work. The position will base in one of multiple office locations in the Chicagoland area, include some work from home and require local travel at about 15%-25%.  The role is full time, includes a comprehensive benefit plan and comes with a strong base salary plus bonus program.

This opportunity will see a results-oriented Business Development Leader deliver high focus to a key growth area within our clients business and take responsibility for developing a strategic business development plan, develop new opportunities and clients while maintaining existing relationships.  The incumbent of this role will:

• Plan and lead the business development initiatives for a Municipal Engineering market sector in Northern Illinois.
• Perform project oversight including setting priorities and developing objectives, project financial management, as well as hands-on involvement in the design process. 
• Serve as a technical resource for a multi-disciplined team.
• Provide project engineering and management. 
• Perform client management, including abilities to make fluent presentations, contract negotiations and client development activities. 
• Take responsibility for project delivery dependent on experience licensing and expertise.
• Manage multiple priorities in a fast-paced multi-discipline environment.
• Be adaptable in an ever-changing industry.

QUALIFICATIONS

• Bachelor's degree in Engineering or Architecture
• 5+ years of experience developing and managing a technical market or business development

• Experience selling technical services to Municipalities, Government Agencies, Transportation Departments and Water Utilities in IL.
• Success in business development planning including developing strategic business plans, marketing activities, client development, presentation experience and proposal development.

Preferred but not required

• Technical project management experience.
• Professional registration as a PE.

ESC, in partnership with ShopBop has an exciting opportunity to join their team as a Buying/Merchandising Assistant.  This person will be instrumental to the buying team by managing and executing tasks related to PO entry, Item creation, and shipment coordination. This involves intense and repetitive communication with vendors, internal buying team, and our fulfillment center community. This person should be able to take general direction, checking in regularly with the team, managing their workload independently. The ideal candidates will have a background in retail or e-commerce. 

Qualifications:

• Strong communication and organizational skills.
• Must be able to work in a highly demanding, but collegial environment where teamwork is essential
• Successful candidates must be highly organized and have good computer skills (Excel and Word)
• Must be flexible, action and results oriented, self-starting and comfortable with computer databases and tools
• Ability to problem-solve using creative thinking and innovation are a plus
• Must be decisive, able to move with speed to implement their own ideas, supporting the improvement of the team goals at the same time that they are driving results for specific category management

Our client, a growing tower construction company is seeking an experienced Civil Foreman.  This role will be responsible for the supervision and performance of various construction tasks in the NJ, PA, DE, and NYC markets. The Foreman will prepare sites for construction, including grading, site work, preparing concrete forms, pouring concrete, trenching for UG conduits and a variety of other general site construction duties. This position includes full benefits and compensation includes an hourly rate in the $25-$28 per hour range and also includes $30 per day per diem for expenses.  While travel in this industry is expected, this role requires a much lighter load than most competing companies.  95% of projects are completed Monday thru Friday.  This role also includes frequent prevailing wage projects – employees gain prevailing wage and fringe for all prevailing wage work hours.  All education, certifications, tools, and gear are paid for by the client.

Key to this role is strong experience in the construction industry.  This is a PUBLIC WORK CONTRACTOR and 40%+ of work will be at Public Service Sites which promotes “prevailing wage” and a chance to earn higher pay without the hassle of union related dues. The incumbent of this role will:

• Work with a team to prepare sites for construction.
• Assign employees to appropriate job and supervise to assure delivery of tasks.
• Assure employees have tools and equipment needed for jobs in order to ensure safety and production.
• Ensure all equipment is safe and ready for operation at all times
• Utilize methods and techniques relative to underground piping (conduit)
• Operate equipment such as excavators and backhoes.
• Read blueprints

Qualifications

• 4+ years working in the construction industry
• 1+ years of experience working in supervisory or lead role in the construction or trades industry.
• 1+ years of experience working or completing the following: Trenching, Filling & Back Filling, Compaction, Foundation & Concreting, Steel rebar forming, Steel structure erection.  
• Possession of a valid driver's license
• Working knowledge of Microsoft, Excel and Outlook and basic computer skills

Preferred but not required

• Experience in the Wireless construction industry

Construction Architecture Documentation Director

Our client, a provider of customized design/build solutions to financial institutions has created a new role and is seeking a Construction Architecture Documentation Director.  This individual will work closely with Architects and Designers - providing support, coordination and interpretation of projects -  but will possess the key responsibility to provide high expertise in all construction documentation efforts. This will include establishing standards and project specifications for all project work.  The roll comes with a strong compensation plan, full benefits and ample vacation time to create an above average work/life balance in this newly created role.

The key to this role is high proficiency in AutoCad and the ideal supporting knowledge of SketchUp and Revit (training assistance available if needed for this technology). This individual MUST possess strong technical aptitude as the sole Architect provisioning construction documentation for all projects which include new design builds AND renovations.  This individual MUST possess a degree in Architecture as they will be working with Structural and MEP Engineers as well as performing all construction administration duties.  The incumbent of this role will:

• Coordinate with structural, mechanical, electrical and plumbing engineers as well as outside consultants.
• Perform construction administration duties.
• Answering questions from the subcontractors and superintendents.
• Administer change orders.
• Approve all shop drawing reviews
• Utilize understanding of building code analysis to make recommendations and provide solutions.
• Collaborate with Architects and Designers to interpret concepts and drawings.
• Coordinate concepts and drawings with Project Designers to produce construction documents that reflect and maintain the intent of the design concept.
• Provide construction document coordination and production - prepare and present design proposals by using AutoCAD, SketchUp and Revit.
• Establish overall standards and project specifications.
• Coordinate design intent and project constructability with Construction Project Managers.
• Attend weekly project meetings during design and construction.

Qualifications:

• 7+ years related experience, or any equivalent combination of education and experience.

• Bachelor's Degree (B.A./B.S.) in Architecture.
• Proficiency in AutoCAD and SketchUp
• Preferred background and experience with Revit. 
• Strong working knowledge of Microsoft Word, Excel, Project,
• Demonstrable track record of working in a design/build environment.

The Customer Solutions Representative provides assistance to our customers regarding problems or situations that they are unable to resolve on their own. The Customer Solutions Representative is essential in creating customer loyalty and repeat business by providing world-class service through quick response times and striving to find satisfactory solutions to every customer.

Key Areas of Responsibility:

• Receiving and resolving incoming calls, e-mails and web chats directly from customers regarding:
• Requests for return of merchandise
• Damage or lost shipping claims
• Order status
• Billing or accounts receivable requests
• Rescheduling pick up of returns
• Managing internal and external E-mail volume and on-line chats
• All other issues that pertain to Customer Service
• Taking ownership of Customer Service Case requests to resolve customer issues
• Follow up with customers regarding issues that cannot be resolved on first call
• Communicating professionally and according to quality standards with customers and account managers regarding situations that arise via phone, e-mail, and web chat.

Responsibilities:

• Handling escalated customer issues when necessary
• Obtain and evaluate all relevant information to handle inquiries
• Working with team to manage daily workflow so that all inquiries are responded to by close of business
• Backup returns queue

Minimum Qualifications:

• High school diploma or equivalent.
• 1 year of customer contact experience
• Basic computer product knowledge

Required Qualifications:

• Excellent written and verbal communication skills with the ability effectively interact with all stakeholder, especially with customers in pressured situations
• Strong typing and data entry skills
• Good organizational skills
• Effective ability to multi-task in order to handle multiple duties at the same time throughout the day.
• Ability to work in a fast paced environment. This department requires timely resolutions, as customer issues must be resolved quickly and efficiently.
• Demonstrated ability to quickly and efficiently resolve customer issues.
• Strong creative problem solving skills to resolve customer situations
• Must be able to work independently and in a team-oriented environment
• Aptitude to learn new applications quickly and put them into practical use.

Preferred Qualifications:

• Bachelor’s Degree
• one year call center experience
• Intermediate computer product knowledge

ESC has an exciting opportunity for a Digital Project Manager to support our premier healthcare client’s Caregiver Communications Team.  The role will be remote and starts as a six-month assignment with potential for extension beyond that.  The Digital Project Manager will oversee website development and mobile app projects.

Major Responsibilities: 

• Monitors ongoing project scope, identifies risk, tracks budgets, adjusts task-level schedules, defines requirements, communicates status, solves problems, and provides positive team leadership in a collaborative work environment.
• Collaborates with leadership in defining goals and objectives, prepares and presents proposals and establishes budgets and timelines.
• Assists in the design, development and deployment of digital marketing projects, including custom software, web sites, email campaigns, social pages, etc., from conception to completion.
• Works with eBusiness team leaders to create solutions that meet their needs regarding digital consumer experience projects.
• Develops and maintains excellent relationships with internal and external partners, vendors and contractors, and industry professionals.
• Provides post implementation tracking for projects to ensure the expected benefits are obtained and that key insights are captured and incorporated into future projects and processes.
• Performs research and analysis into industry trends, technology solutions, development applications, and other topics as needed.

Required Experience:

• Bachelor's Degree (or equivalent knowledge) in Marketing.
• Typically requires 3 years of experience in digital marketing including project management
• Knowledge of CMS project management, custom software development project management, quality assurance processes, Agile software development methodologies, Agile project management methodologies, and business requirements documentation.
• Knowledge of the software development lifecycle, defect management tools, and user experience design concepts.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills and the ability to communicate/collaborate effectively with all levels of employees, management, and external partners.
• Proficiency in using the Microsoft Office Suite or similar products
• Excellent project management skills, demonstrated success managing complex projects from start to finish, and working effectively across internal functional teams and external vendor relationships.

Are you passionate about social change and building marketing programs for mission-driven products and services? Do you enjoy thinking creatively about marketing programs to reach unique customer segments?

ESC is hiring a Marketing Manager to own marketing acquisition and engagement strategies for programs reaching underserved customers. The team is mission-oriented and is looking for a Marketing Manager who is passionate about their mission to bring the benefits of the organization to underserved customers. This person will be relentlessly focused on developing, testing, and executing marketing strategies. You’ll join a team where everyone needs to be entrepreneurial, wear many hats, and be comfortable working in a fast-paced, ambiguous, and highly collaborative environment.   As the Marketing Manager you will:

• Perform marketing campaign execution and management,
• Analyze campaign performance and provide summaries to leadership
• Create landing pages
• Utilize self-service tools including use of Content Symphony, Content Grid, Lego or other content management systems
• Create marketing automation and outbound channels, including semi-automated Sonar campaigns and push notifications

REQUIRED SKILLS

-              Demonstrated fluency with merchandising tools and creating landing pages including use of Content Symphony, Content Grid, Lego or other content management systems

-              Experience with site merchandising and outbound marketing channels, including scheduling Gateway placements, HQPs, cross-category placements

-              Experience with marketing automation and outbound channels, including semi-automated Sonar campaigns and push notifications

-              Demonstrated ability to engage and influence people and teams at every level in the organization, including external

-              Strong analytical skills including the ability to distill, synthesize, and draw conclusions on data

-              Strong attention to detail, excellent organization skills, and ability to manage multiple responsibilities

-              Excellent oral/written communication and presentation skills

-              Proven track record of owning and delivering innovative experiences to customers

-              Bachelor's degree

PREFERRED SKILLS

• MBA or Master’s degree in marketing or product management field
• Proven track-record of delivering online traffic growth from multiple sources including direct, SEO, sponsored links, banner ads, affiliates, and email campaigns
• Confident, self-motivated individual with strong, demonstrable bias for action
• Strong knowledge of the organization’s marketing channels, central marketing teams, tools, and processes
• Knowledge of SQL and/or familiarity with pulling ad hoc marketing reports and metrics
• Experience with customer segmentation, profiling, and targeting
• Experience with A/B or multivariate testing
• Demonstrated success defining, developing, launching, and managing programs from white space
• Relentlessly high standards
• Energized by mission-oriented work
• Experience working with NGO and governmental entities.

Our client, a leading global provider of innovative protective packaging materials and systems, is looking to add multiple assemblers to their machining department. This is a great opportunity starting at $17-$20 per hour based on experience and comes with an excellent benefit plan.  There are multiple shifts available as follows:

• Monday -Friday - 6am-2pm
• Monday-Friday - 9am-5pm
• Sunday-Wednesday - 8pm-6am (Four 10 hour days)

This client designs, develops and delivers packaging solutions for a wide variety of consumer.  The custom nature of this packaging includes the printing of logos and commercial graphics as well as custom bag designs and machinery.  This role is required to sub-assemble parts, using mechanical and electrical aptitude, for machines being sent to clients who package their own products.

Job Duties

• Perform electrical and mechanical assembly of machines, parts and accessories for machines
• Read and interpret electrical schematics and engineering drawings
• Set up and test machines to ensure working properly prior to being sent to clients
• Troubleshoot and fix any assembly that is not functioning properly
• Assist in machine repair that has been returned by clients

Requirements

• Ability to read and understand drawings, blueprints and diagrams
• 2+ years’ experience in mechanical and/or electrical assembly
• Basic Computer knowledge with Microsoft Office experience
• Excellent math skills and ability to work independently
• Mechanical aptitude and ability to problem solve

Our client, a financial group in the Milwaukee area who works with high-net individuals and businesses to develop financial planning and create customized executive benefits programs seeks a MoneyGuidePro Operations Specialist to assist the group in daily operations. This individual will perform high end administrative tasks related to MoneyGuidePro software to assist in the process of establishing and servicing client accounts. This position is based in Oconomowoc, maintains hours of 8:30am-4:30pm, Monday through Friday and includes a SALARY of $35K-$60K based level of experience. This role is not commission based but does maintain an annual bonus structure and strong benefit plan.

The key to this role is experience with MoneyGuidePro Software (or experience with eMoney or NaviPlan software) and the possession of a Series 7 license, and a Life and Health Insurance license. The incumbent will:

• Correspond with clients via phone and e-mail as needed.
• Utilize MoneyGuidePro Software to assist, train and guide customers as applicable.
• Process and track paperwork for client service requests and new account/contract/policy applications (gather paperwork needed, send paperwork to clients, receive paperwork from clients, enter information into system for electronic applications, submit application paperwork or electronic application to service center, and verify applications processed in a timely manner).
• Receive and submit checks to fund accounts/contracts/policies.
• Track commissions earned on accounts/contracts/policies.
• Type and send dictated e-mails and letters.
• Demonstrate excellent computer skills with the ability to use the Internet to locate and complete forms.
• Possess an interest in Personal Financial strategies and display a solid understanding of financial applications.
• Communicate effectively with customers, underwriters, and remote service centers over the phone and via e-mail.
• Complete a background checks, including Fingerprinting.
• General copying, scanning, and faxing of paperwork.
• Scan and file paperwork in electronic filing system.

Qualifications

• 3+ years’ experience supporting individuals in a professional services firm.
• Experience with MoneyGuidePro Software (or experience with eMoney or NaviPlan software)
• Possess Series 7 license.
• Possession of Life and Health Insurance License.
• Bachelor’s Degree preferred. Associates Degree's will be considered.
• Strong technology experience with financial software and Microsoft suite of tools.
• Strong communication skills, exacting attention to details and consistent follow-up skills, with the ability to manage a high-volume of paperwork.

ESC has an opportunity for a Patient Services Representative to work onsite at a Covid-19 testing site in the Green Bay area.  The Patient Services Representative will work outside of the medical facility in an air conditioned trailer, working in the parking lot to register patients at this testing location.

Major Responsibilities:  

• Greets and checks in patients arriving for their appointments.
• Ensures patient information is complete and accurate.
• Collects patient responsibility as identified in the pre-registration process.
• Completes the registration process on walk-in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred.
• Verifies insurance benefits, obtains/calculates patient responsibility and request payment. Communicates to patient the organization expectation of payment at time of service.
• Identifies patients in need of financial assistance and refers patients to Financial Advocate when necessary.
• Collaborates with Financial Advocate to coordinate patient’s financial resources and responsibilities including requesting patient to sign a Financial Obligation Form (FOF) or Advanced Beneficiary Notice (ABN) as needed.
• Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner.
• Performs visit closure, including checking out patients, collecting additional patient responsibility (when applicable) and providing patient with appropriate documents.
• Schedules patient visits using guidelines established within scheduling system.
• Assists with new caregiver onboarding.
• Works assigned EPIC work queues, following the department’s work flow process.
• Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information.
• Proactively communicates issues involving customer service and process improvement opportunities to management.
• Maintains knowledge of and reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans.

Education/Experience Required

• High school graduate or equivalent

• Typically requires 1 year of experience in customer service or clerical/office experience, including answering phones and assisting customers.
• Demonstrated ability to identify and understand issues and problems.
• Examines data and draws logical conclusions based on information available.
• Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements.
• Mathematical aptitude, effective communication skills and critical thinking skills.
• Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral/pre-certification/authorization processes.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to speak effectively to customers or employees of organization, maintaining a pleasant, professional demeanor.
• Ability to handle sensitive and confidential information according to internal policies.
• Ability to problem solve in a high profile and high stress area, working independently to set and meet deadlines and prioritize work.
• Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, Microsoft Office, Internet Explorer and phone technology.

Physical Requirements & Working Conditions              

• Must be able to sit, stand, walk, lift, carry, squat, and bend frequently as well as twist, rotate, and kneel occasionally throughout the workday.
• Frequently lifts up to 10 lbs. and occasionally lifts between 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts.
• Must be able to push/pull up to 50 lbs. with assistance.
• Must have functional speech and hearing.
• Must be able to use hands with fine motor skills for keyboard data entry.
• Exposed to working outside in the elements.
• Must be able to work a flexible schedule to support the needs of the department.

ESC has 2 openings for Planners to support our premier, Seattle-based client’s team working on cutting-edge technology.  The Planners will be responsible for monitoring and management of PA inventory levels, forecasting and driving demand in MRP system, and ensuring production and spares levels meet plan for materials needed. Additional responsibilities include tracking delivery, performance and response time of supply base.

• Forecasting – Active management of current inventory needs, immediate customer demands to maintain balance between fulfillment and replenishment needs
• Logistics – Monitoring of inventory / understanding of procurement location, and transportation methods to ensure customers receive their shipments when needed. The planner also cross functionally manages overhead influences that could potentially increase costs.
• Inventory management – Proficiency with inventory management software and company assets to promote a healthy supply chain with a steady flow of goods and materials
• Communication skills – Ability to effectively communicate in writing and verbal conversation with a wide range of customers, peers, and other business stakeholders
• Self-motivation – Proactive self-starter who can work independently or under supervision

REQUIRED SKILLS

• Bachelor’s Degree in Supply Chain
• 5+ years of experience working in a manufacturing supply chain role (Hardware and Services)
• Previous planning and project management experience working in a manufacturing role
• Experience with business communications including presentations and reports
• Ability to work effectively in cross-functional teams, and independently
• Strong communication skills and ability to manage multiple tasks and projects

ESC has an exciting opportunity for a Public Relations and Community Engagement Specialist, supporting the client’s East Region.  We are seeking a highly-intelligent, high-judgment, self-motivated and creative PR and communications professional to join our client’s external communications team on the East Coast. This individual role will be responsible for executing proactive public relations and storytelling campaigns, reactive media relations and community engagement activities in the communities in which the company has established or is launching state-of-the-art operations facilities across the region, particularly in the states of Connecticut, Massachusetts, Pennsylvania and Delaware.

The ideal candidate would be based in this geographic area with an ability to travel regularly to those communities, have established relationships or the ability to quickly establish relationships with local and regional media, stakeholders, and community leaders. To be successful in this role, the right candidate will have the ability to work in a dynamic, evolving media environment; create and deliver proactive PR campaigns; have a talent for storytelling, and be able to work collaboratively as a team as well as work independently. They should have experience delivering results with high standards under tight deadlines.

Core Job Responsibilities:

• Engage with media as a spokesperson and conduct high-level media training with business leaders.
• Plan and execute media events such as grand openings, lead community engagement/philanthropic giving efforts in communities in which Amazon operations; and pitch proactive story concepts that support reputation and employer brand narratives, particularly around job creation, Amazon as a good employer and good community partner.
• Think creatively about generating social/owned media content.
• Research and integrate industry news, trends and compelling angles into PR programs
• Write, develop and manage approvals for news releases, media advisories, speaking engagements, fact sheets, opinion pieces, and related media materials for Amazon’s operations business.

Proven ability, willingness, and desire to…

• Serve as corporate representative with members of the media and public
• Exercise high judgment, particularly in narrow time-frames
• Develop local community relationships in a variety of geographic areas across the assigned states.
• Think and communicate clearly – the ability to formulate a clear point of view and create a concise and well-written narrative to express it.
• Roll up sleeves and get work done, even when at times it’s outside the scope of the job.
• Be able to dive deep into the Operations business while building strong relationships with internal and external stakeholders.

REQUIRED SKILLS

• Minimum of 3 years of public relations and/or community relations experience, preferably with experience staffing or serving as spokesperson
• Experience working at local levels on public affairs, grassroots and/or charitable campaigns
• Excellent writing skills are a must
• Currently based within the assigned states and able to work out of the nearby fulfillment center or corporate office space

PREFERRED SKILLS

• Communications and media relations experience with distribution, retail, operations, Internet and/or technology is highly preferred.

Retail Architect

Our client who provides customized design/build solutions to financial institutions is seeking a Retail Architect. The Retail Architect will help develop innovative architectural concepts for retail and commercial projects and the translate those concepts into documentation. This person must have a detailed eye and be passionate about bringing concepts to life through concept development, documentation phases, quality control management, value engineering and possess strong design detailing abilities.

Essential Functions:

• Develops prototype designs in a collaborative team environment that aligns with the goals and objectives of the client. 
• Designs must have scalability for expansion into multiple client locations and markets.
• Collaborates on a fast-paced prototype implementation of projects and rollouts.
• Works on programming and architectural design concepts.
• Must have strong knowledge of materials, documentation, and construction.
• Creates and gives Owner presentations with the retail transformation team.
• Involved with construction administration including shop drawing review, submittals, site visits, weekly construction calls, punch list items and closeout.
• Works with Construction Project Managers and field personnel in the design coordination, pricing, and installation of work.

Qualifications

• Minimum of 5+ years of relevant experience in retail and/or corporate branded environments.
• Must be proficient in AutoCAD or Revit; SketchUp; Adobe Photoshop; Adobe Illustrator; and Microsoft Office.
• Bachelor’s Degree (B.A. / B.S.) in Architecture from a four-year college or university required. (Architectural registration is a plus).
• Must possess strong presentational skills as well as organizational skills. 
• Must have the ability to effectively manage multiple priorities in a rapidly changing environment. 
• Required to work effectively with a wide variety of Creative and Construction professionals. 
• Limited travel to client locations for information gathering, presentations, and project close-out/punch list items vary but could average 1-3 times per month.

The Senior Vendor Manager position is for a passionate customer and category advocate within the organization, with proven analytical capabilities and project management skills, great attention to detail, and the ability to effectively prioritize and multi-task and a proven record of driving category growth. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.

The successful SVM will be able to:

Act as the ‘business owner’ for assigned vendors, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives). The SVM will have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments.  Additionally, the SVM will maximize the business' profitability and selection expansion opportunities, while demonstrating a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide customers with an unparalleled shopping experience.  H/she will:

• Manage vendor relationships - manage supplier/partner contracts
• Manage day-to-day relationships, and negotiate and secure marketing funds
• Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies
• Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines
• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets

REQUIRED SKILLS

• Bachelor’s degree in Finance, Engineering, Business, or Management
• 5+ years of relevant senior level experience in retail, operations, and site merchandising
• 5+ and/or business management/consulting with a proven track record of delivering results
• 5+ years’ experience in negotiations and vendor management
• 5+ management specifically in Personal Protective Equipment (PPE)

PREFERRED SKILLS

• MBA with relevant business experience
• Relevant senior level experience in retail, operations, and/or business management with a proven history of delivering results
• Proven experience leading teams & cross-functional projects Influencing abilities and vendor management experience
• Ability to think and react in a high-energy, fast-paced environment
• Experience in vendor negotiations, pricing and promotion, inventory management, and product development
• Advanced experience with Excel, or other analytical/Business Intelligence tools
• Highly polished communication skills - speaking, writing, presenting and negotiating
• Ability to operate simultaneously and effectively in both tactical and strategic modes
• A willingness to roll up sleeves to get things done

JOB DESCRIPTION

Join ESC’s growing team onsite at our world-class Seattle-based client as a Site Merchandiser supporting the Payment Experience Group launching onsite campaigns.  This role entails managing, planning, coordinating, and executing content selection and merchandising with goals of driving customer acquisition and engagement. The right candidate will conceive and write promotional copy pertaining to a piece of content or a selection, leveraging product expertise for on-site and email promotions and programs.

JOB DETAILS

• Own strategic discovery projects to increase customer conversion and engagement across the PAE org
• Measure the impact of campaigns and execute on changes to further drive increased customer acquisition conversions and customer engagement.
• Collaborate with core PAE Marketing to strategize upcoming launches
• Build a mechanism to improve customer experience on item page, category page, search page
• Build a mechanism for reporting, accelerate adoption and find a way to scale the programs
• Create guidelines to have consistency with all page & promotion & store content
• Develop, execute, and analyze creative test plans for marketing channels
• Lead end-to-end planning and execution of key merchandising campaigns

REQUIRED SKILLS

• Experience with Amazon merchandising tools
• Professional experience ideally in an online, retail, e-commerce environment
• Strong organizational, and communication skills, with proven ability to handle multiple projects and deliver results.
• Must be a self-starter, creative thinker, and quick learner.
• Ability to think both strategically and tactically.
• Excellent verbal and written communication skills.

PREFERRED SKILLS

• 2+ Experience in online marketing/merchandising.
• Experience with web/mobile analytics programs i.e., Site Catalyst, Google Analytics

ESC has an exciting opportunity for a Systems Automation Engineer to create, maintain and optimize automation scripts to assist other team products.  This includes the automation of large-scale service deployments and deploying standardized configurations in different IT environments. 

 Essential Duties:

• Plans, schedules, and coordinates server hardware, application software installations and upgrades for systems implemented in the region.
• Ensures team follows change management processes and makes suggestions on change management process improvements.
• Installs and supports virtualization solutions for the organization.
• Develop solutions in a physically distributed environment throughout all phases of its lifecycle to define, implement and support proof of concept, design, configuration, automation, testing, migration phases, triage incidents to resolution and mentoring of other team members.
• Installs and supports device integration solutions.
• Maintains understanding of technology stack components from desktop to wide area network, to troubleshoot integration conflicts and isolate issues for resolution.
• Analyzes business requirements and creates technical recommendations.
• Evaluates new and existing software products.
• Provides maintenance, testing, documentation and training for the operating systems and hardware.
• Assists with and supports workstation and server administration procedures.
  Ensures capacity monitoring processes are followed and initiates corrective activities.
• Monitors and tunes diagnostic imaging and other systems implemented in the region to achieve optimum performance levels.
• Assists in capacity monitoring and planning process design and review.
• Recommends improvements to current technical architecture.
• Implements backup and recovery procedures to ensure data/media recoverability for site-based systems.
• Participates as needed in disaster recovery and business continuance configurations and procedures.
• Follows quality assurance processes to ensure proper system operation, optimum performance, and absence of defects.
• Ensures integrity for application delivery and directory administration for the Region.
• Creates tasks, work estimates, and resource requirements on those tasks.
• Monitors tasks and resources and initiates corrective actions.
• Communicates with staff and clients in order to keep them informed with regard to activity status and potential problem areas.
• Acts as an escalation point with vendors and staff to coordinate application software and hardware changes.
• Works collaboratively with vendors at technical and management level to resolve problems and manage escalation.
• Performs root-cause analysis and solves application software and hardware problems.
• Tracks and trends problems and makes recommendations towards resolution.
• Collaborates with technical staff for problem resolution of more complex software and hardware problems, to include wireless technology environment and complex printer issues.

Required Skills:

• Bachelor's Degree in Computer Science or related field.
• A minimum of 3 years of experience in Platforms, Network Communications, and Project Management.
• Experience in Git, Ansible, MMare, Powershell and Scripting.
• Experience in using backup tools, storage systems, and network management systems, application delivery systems and supporting directory technology systems.
• Knowledge of operating systems, vendor-specific environments, and other system software.
• Knowledge of systems administration and the inter-relationships between application code and server operating systems and desktop operating systems.
• Knowledge of hardware and software as used in the clinical and/or business setting.
• Demonstrated facilitation skills and ability to explain technical subjects to non-technical clients.
• Demonstrated ability to translate user requirements into system specifications.
• Strong organizational and analytical skills.
• Ability to gather, organize and present data.
• Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner.

SERVICES TO BE PERFORMED

ESC has an exciting opportunity for a Technical Account Manager (TAM) to deliver timely, accurate and professional technical support to all of our client’s external Nonfiction partners (Publishers and Authors).

The TAM will perform the following tasks:

• Understand and correctly use internal platforms and tools to support external partner contacts.
• Address system issues, provide process improvements and develop internal documentation for Author and Partner contacts while contributing to a team environment.
• Escalate Publisher and Author issues appropriately and correctly.
• Demonstrate knowledge and use of departmental resources, policies and procedures.

REQUIRED SKILLS

• CMS experience
• Team player.
• Strong written and verbal communication skills.
• Strong work ethic.
• Develops and maintains good working relationships with external and internal strong-holders.
• Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail.

PREFERRED SKILLS

• Experience with e-commerce, retail, advertising, or media would be an advantage.
• Can Drive technical consensus by communicating with engineers and other technical team members efficiently.

Our client, a growing tower construction company is seeking experienced Tower Technicians at all levels to support the ongoing upgrades and expansion of mobile networks in the VA and WV markets.  Our client maintains a long-term engagement to undertake various cell site activities including upgrades, new installations, maintenance, and decommissioning.  This is a full time role that requires travel on a DAILY basis for very short periods of time in a local setting.  This position includes full benefits and increases pay for cross training and gaining, or holding, tower technician certifications.  Compensation includes strong hourly rates based on experience and also includes $30 per day per diem for expenses.  While travel in this industry is expected, this role requires a much lighter load than most competing companies.  Here are some of the benefits:

• 95% of projects Monday thru Friday, home weekends.
• Company provided training and certifications
• Next Level Industry Training Credentials & Certifications which include pay increases.
• Company provided top of the line safety gear.
• Company provided major tools & equipment.
• Company provided vehicle.
• Teamwork completed with a 4-man crew.

The incumbent of this role will:

• Climb and work on communications towers for the purpose of installing, replacing, and repairing antenna systems equipment.
• Utilize knowledge and experience of major carrier sites including LTE, NSB, Electrical, Civil, DAS, and/or Small Cell.
• Install RF and antenna system components such as BTS, RRU's, antennas, TMA's, diplexers, COAX, grounding, supports, weatherproofing, connectors, hardware, etc.
• Perform tape drops
• Perform GPS antenna alignment
• Install antennas, RRH's, ground kits, RET systems
• Troubleshoots RET systems
• Run required lines to tower tops; ground coax lines and builds different sizes and types of connectors.
• Stack tower steel and install of sector mounts
• Perform Microwave dish and radio installations and path alignment

Qualifications

• 6 months working in the Tower climbing/construction industry
• Ability to climb tall structures (100 feet or more) with 50 lb. load.
• Ability to push, pull, lift in excess of 50 lbs
• Working Knowledge of Microsoft, Excel and Outlook

Preferred but not required

• Tower Industry Certifications (any level)
• Knowledge of topside testing procedures.
• Experience redlining RFDS and site CDs.
• Experience with custom tower rigging techniques.

Great warehouse opportunity with a growing company! Openings on 2nd and 3rd shift paying between $16-$20/hour based on experience. Apply TODAY!

Warehouse/Production Openings:

• Loads and unloads warehouse materials in a timely and efficient manner
• Ensures that all packages are properly marked, labeled, palletized and banded
• Prepares shipping and receiving documents in accordance with applicable SOP’s
• Completes shipping and receiving transactions timely and accurately
• May be required to transport materials via truck between facility warehouses
• Maintains the warehouse in a neat and organized manner and ensures that proper stock rotation, product compatibility and accessibility are maintained
• Participate in regulatory and process training activities as required
• Communicate to management all special compliance, safety, equipment personnel, and transportation needs as personally identified

 Qualifications:

• Clean record related to background checking
• Ability to pass a drug screen
• Good communication skills
• Good attention to detail
• Good understanding of basic math
• High school diploma required
• Ability to lift up to 50 lbs. regularly
• Ability to climb ladders up to 40 feet

Great warehouse opportunity with a growing company! Openings on 2nd and 3rd shift paying between $16-$20/hour based on experience. Apply TODAY!

Warehouse/Production Openings:

• Loads and unloads warehouse materials in a timely and efficient manner
• Ensures that all packages are properly marked, labeled, palletized and banded
• Prepares shipping and receiving documents in accordance with applicable SOP’s
• Completes shipping and receiving transactions timely and accurately
• May be required to transport materials via truck between facility warehouses
• Maintains the warehouse in a neat and organized manner and ensures that proper stock rotation, product compatibility and accessibility are maintained
• Participate in regulatory and process training activities as required
• Communicate to management all special compliance, safety, equipment personnel, and transportation needs as personally identified

 Qualifications:

• Clean record related to background checking
• Ability to pass a drug screen
• Good communication skills
• Good attention to detail
• Good understanding of basic math
• High school diploma required
• Ability to lift up to 50 lbs. regularly
• Ability to climb ladders up to 40 feet

Great warehouse opportunity with a growing company! Openings on 2nd and 3rd shift paying between $15-$17/hour based on experience. Apply TODAY!

Warehouse/Production Openings:

• Loads and unloads warehouse materials in a timely and efficient manner
• Ensures that all packages are properly marked, labeled, palletized and banded
• Prepares shipping and receiving documents in accordance with applicable SOP’s
• Completes shipping and receiving transactions timely and accurately
• May be required to transport materials via truck between facility warehouses
• Maintains the warehouse in a neat and organized manner and ensures that proper stock rotation, product compatibility and accessibility are maintained
• Participate in regulatory and process training activities as required
• Communicate to management all special compliance, safety, equipment personnel, and transportation needs as personally identified

 Qualifications:

• Clean record related to background checking
• Ability to pass a drug screen
• Good communication skills
• Good attention to detail
• Good understanding of basic math
• High school diploma required
• Ability to lift up to 50 lbs. regularly
• Ability to climb ladders up to 40 feet

Great warehouse opportunity with a growing company! Openings on 2nd and 3rd shift paying between $16-$20/hour based on experience. Apply TODAY!

Warehouse/Production Openings:

• Loads and unloads warehouse materials in a timely and efficient manner
• Ensures that all packages are properly marked, labeled, palletized and banded
• Prepares shipping and receiving documents in accordance with applicable SOP’s
• Completes shipping and receiving transactions timely and accurately
• May be required to transport materials via truck between facility warehouses
• Maintains the warehouse in a neat and organized manner and ensures that proper stock rotation, product compatibility and accessibility are maintained
• Participate in regulatory and process training activities as required
• Communicate to management all special compliance, safety, equipment personnel, and transportation needs as personally identified

 Qualifications:

• Clean record related to background checking
• Ability to pass a drug screen
• Good communication skills
• Good attention to detail
• Good understanding of basic math
• High school diploma required
• Ability to lift up to 50 lbs. regularly
• Ability to climb ladders up to 40 feet