We have an exciting direct hire opportunity for a 1^st shift Analytical/Quality Chemist just west of Menomonee Falls, WI. This is a full-time position complete with a benefits package. The Analytical/QC Chemist will be responsible for assisting the Quality Control Manager with the execution of pre-validation and GMP validation analytical work under the following logistics…

Location: Lannon, WI (4 miles West of Menomonee Falls, WI)

Hours: 8:00am – 4:30pm Monday - Friday

Compensation: $23-$25/hour depending on experience. Benefits will be included (medical, dental & vision, & PTO.)

 Key Responsibilities:

·         Executes pre-validation and GMP validation analytical work in Gas Chromatography (GC), auto titration, manual titration, Total Organic Carbon (TOC) and High-Performance Liquid Chromatography (HPLC).

·         Authors validation protocols, pre-validation reports, test methods, and validation reports.

·         Investigation and root cause analysis of Out of Specification (OOS) analytical results in concert with quality leadership.

·         Execute complete and accurate GMP documentation.

·         Execute an analysis to facilitate production according to established test methods.

·         Perform quality control, tests on incoming raw materials, batch mixes and finished good per established standards.

·         Completes-accurate documentation procedures for tests, inspection results, and defects related to chemical raw materials, packaging materials, or finished packaging.

·         Conduct inspections on production lines for proper BOM, weights, torques, codes, labeling, aesthetics, product quality, outer cartons, taping and palletizing.

·         Maintain cleanliness of the QA/QC desks, labs and retain room.

·         Checks calibration of lab equipment per established standards.

 Qualifications:

·         Bachelor’s degree in Chemistry or a related discipline.

·         1+ year of experience inside a GMP environment.

·         1+ year of experience working with GC Instrumentation.

·         An understanding of manufacturing methods and process improvement programs.

·         Solid technical and computer skills to use company software applications and lab equipment (GC, titration, TOC analysis and HPLC) proficiently.

·         Promotes a safe work environment by following all safety protocols and SOP’s.

·         Ability to resolve problems and generate appropriate solutions quickly in a fast-paced production environment.

·         Strong communication and organizational skills to achieve quality, efficiency, and cleanliness standards, as well as customer satisfaction.

·         Demonstrates a strong sense of urgency and detail orientation.

ESC in partnership with our premier client, who publishes science and hobby magazines and websites, is seeking an Associate Editor to join their growing team. This role creates and conceptualizes content for print and digital aspects of the brand. Writes and edits manuscripts. Participates in the conception, creation, and production of digital online content for their astronomy and discover publication. This is a key area for future brand growth.

The associate editor helps to brainstorm, facilitate, and produce ecommerce products for the online store. This important area helps with strategic brand growth.

The associate editor revises or rewrites contributor content to suit the voice, style and creative needs of the brand, choosing photos, brainstorming visuals and supporting content, and preparing story packages of text, headlines, captions, and photos for publication. Meets all assigned deadlines. Communicates with and addresses the needs of readers in a timely fashion. Demonstrates an active interest in the hobby and uses that specialized knowledge to shape editorial content and concepts appropriately.

Duties and Responsibilities:

·         Writes original manuscripts, edits/revises/fact-checks submitted manuscripts. Supplements stories with original research and supporting story elements.

·         Writes original content and selects photos for several departments in each issue and several features throughout the year.

·         Writes and edits original content for posting on the brand’s web page; curates and prepares other sections of the website, such as online reader gallery material. Appears as talent for online videos, podcasts and related products. Contributes to social media creation and posts as needed.

·         Participates in brainstorming and developing new product ideas, along with the editor, for their online science store.

·         Edits articles, news, departments, and layouts as assigned by the editor, from materials written by others, and prepares them for magazine publication, including obtaining photos, rough sketches, and other materials. Reviews manuscripts and layouts, fits copy, and writes and/or edits captions. Also, reads and comments on manuscripts and layouts of other editors as assigned.

·         Works with art director to conceptualize visual treatments and support for stories. Participates in layout process and adjusts story as needed to create best possible package. Writes instructions for layout and production of stories; communicates effectively with art director during story production.

·         Reviews and selects images to accompany stories. Proofs and corrects copy, page layouts, and last looks.

·         Influences editorial direction of magazine by reviewing article proposals from outside authors. Works with authors to refine and structure their submissions.

·         Travels to relevant conventions, conferences and trade shows as needed to take photographs, shoot video, develop new content ideas, communicate with readers and manufacturers, and find new contributors.

·         Continually builds brand and subject knowledge and serves as a resource for readers and staff.

·         Maintains verbal and written author, manufacturer, and reader correspondence; answers questions, gathers and provides information to readers and to the Editor.

·         Participates in staff meetings and in Customer Focus program, and exhibits customer-focused behavior.

Job Description:

ESC in partnership with our premier governmental client is seeking a Business Analyst for a long-term contract opportunity.  As a Business Analyst you will be a part of the organization’s IT Department to serve business units in identifying, proposing, and overseeing the execution of business solutions to support technical business strategies and performance.

Key Responsibilities:

·         Collect, examine, and shape requirements definition across a broad base of stakeholders to ensure all needs are identified, conceptualized, and documented

·         Elicit requirements, document, analyze, and manage changes to gain agreement

·         Support a robust backlog of user stories through collaboration with third-party vendors, Architects, Engineers, Developers and Business Partners

·         Responsible for the creation and/or updating of process documentation, user guides, knowledge articles, handbook, etc.

·         Support all workstreams and serve as liaison between the business and technical solution providers throughout the project

·         Support internal teams in the creation of training materials, specifically communicating what's changing and how we will use the newly developed tool i.e. what are the steps to complete daily tasks.

·         Support external vendor to gather and refine business requirements

·         Supports the Testing Lead and participates in all testing (QA, MTT, and UAT) while liaising between Owners, Project Manager, and external vendor teams.

Required Skills:

·         Bachelor’s Degree in Computer Science, or related field

·         3-5 years’ experience as a Business Analyst

·         Experience creating technical documentation, process documentation and instructional content

·         Strong technical, analytical and communication skills

·         Experience with Waterfall or Agile delivery practices

·         Ability to learn quickly and adapt quickly to changing priorities

·         Understand and appreciate the sensitivity of working through process and role changes

·         Highly motivated, self-directed, and attention to detail

Our Client, a leader in commercial real estate and facilities/asset management is seeking to add multiple Business Development Managers (BDMs) to their newly created team focused on Infrastructure and Public Enterprise accounts.  The purpose of this position is to bolster industry expertise, ensure close relationships with clients and purchasing teams, and materially grow business in the US Government sector. BDMs will own and execute a critical component of a broader sales strategy that entails leadership of strategic opportunity capture, response curation, and keys upon the proposal development process.  This will directly contribute to the expansion and adoption of industry-leading, efficiency-driving real estate and facility services across US Government and Government-regulated entities.  Initial focus will pursue opportunities helping prospective Federal, State and Local clients realize maximum value from core facilities and management services.  These services will assist these clients in navigating industry trends in portfolio modernization, sustainability, decarbonization, rationalization, technology-enablement, resiliency, and equity in service delivery.  This role pays a $150K target salary, includes a 15% annual bonus program, unlimited PTO, a strong benefit program and requires travel as needed to cultivate and close business.  This role is 100% “remote” and can be located anywhere in the US – WORK FROM HOME.  Some travel is required to assist in meeting and closing new clients.   

A key to this role will be direct oversight of proposal and response preparation activity, working among internal and external collaborators to meet all government-mandated deadlines, service provisioning and pricing demands.  This will entail close working relationships with members of leadership, sales, pricing and operations teams to develop winning responses, innovative solutions, client relationships, and long-term contracts built from your responses to RFIs/RFQs/RFPs (RFx); presentations and various surrounding solutioning documents.

Clear demonstrated public sector proposal management, technical writing experience, and leadership credentials to effectively advance a high growth business towards the US Government is required.  The incumbent will also:

• Lead the proposal preparation process from start to finish, serving as the primary point of contact for proposal development tasks, establishing the proposal calendar, preparing/distributing data calls, and assigning tasks to contributors. 
• Lead personal and team performance against a defined base of measurable client cultivation, conversation, and sales targets.
• Establish and manage a time sensitive proposal development process that allows for the consistent production of well formulated and fully compliant responses to client expressions of interest, requests for information, and formal proposal submissions.
• Participate in the development and review of proposal strategies, storyboards, win themes, and client mapping workshops.
• Skillfully communicate value to key stakeholders and government agencies in written, quantitative, and qualitative ways.
• Possess a working knowledge of the Federal Acquisition Regulation and maintain awareness of GSA office of government wide policy acquisition alerts.
• Work closely with Sales, other Business Development Teams, Contract Management, Technical Services, and other subject matter experts, to develop and deliver high-quality, compliant, and compelling proposals and responses for Government opportunities and contracts.
• Actively monitor the Business Development pipeline to identify potential pursuit opportunities released to market (e.g., GSA schedules, multi-year IDIQs, stand-alone contracts).
• Serve as the primary point of contact for interfacing with the Government for tasks such as submitting questions to obtain clarity on RFP/solicitation requirements.  

Qualifications

• Bachelor's degree (BA/BS) from four-year college or university.
• 5+ years experience working with Federal Civilian Agencies (i.e., GSA, DHS, etc.), DoD and/or similar government agencies and relevant vendors in this space.
• 5+ years’ successful track record with proposal writing management experience, commercial sales or consulting focused on commercial real estate or similar complex service contracting/outsourcing.
• Strong business development experience, developing outsourcing/contracted solutions, pricing and commercial models, and org development models.
• Clear understanding of government regulation and purchasing practices:
• Strong understanding of US Government acquisition guidelines
• High experience in support of US government pursuits
• Experienced with US Federal RFx compliance requirements.
• Knowledge of government purchasing vehicles including but not limited to GSA schedules, Indefinite Delivery Indefinite Quantity (IDIQs), and Blanket Purchase Agreements (BPA’s).
• Strong ability to comprehend, analyze, and interpret complex business and legal documents including contracts and RFP documents.
• Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.

Solid experience in Microsoft Office (PowerPoint, Excel, Word, Outlook), Salesforce, and ideally Publisher and In-Design.

Our Vernon Hills based client is seeking a Customer Solutions Rep to join their team.  In this role you will provide assistance to our customers regarding problems or situations that they are unable to resolve on their own. The Customer Solutions Representative is essential in creating customer loyalty and repeat business by providing world-class service through quick response times and striving to find satisfactory solutions to every customer.

Key Areas of Responsibility:

Receiving and resolving incoming calls, e-mails and web chats directly from customers regarding:

·         Requests for return of merchandise

·         Damage or lost shipping claims

·         Order status

·         Billing or accounts receivable requests

·         Rescheduling pick up of returns

·         Managing internal and external E-mail volume and on-line chats

·         All other issues that pertain to Customer Service

·         Taking ownership of Customer Service Case requests to resolve customer issues

·         Follow up with customers regarding issues that cannot be resolved on first call

·         Communicating professionally and according to quality standards with customers and account managers regarding situations that arise via phone, e-mail, and web chat.

Responsibilities:

·         Handling escalated customer issues when necessary

·         Obtain and evaluate all relevant information to handle inquiries

·         Working with team to manage daily workflow so that all inquiries are responded to by close of business

·         Backup returns queue

Minimum Qualifications:

·         High school diploma

·         1 year of customer contact experience

·         Basic computer product knowledge

Other Required Qualifications:

·         Excellent written and verbal communication skills with the ability effectively interact with all stakeholder, especially with customers in pressured situations

·         Strong typing and data entry skills

·         Good organizational skills

·         Effective ability to multi-task in order to handle multiple duties at the same time throughout the day.

·         Ability to work in a fast paced environment. This department requires timely resolutions, as customer issues must be resolved quickly and efficiently.

·         Demonstrated ability to quickly and efficiently resolve customer issues.

·         Strong creative problem solving skills to resolve customer situations

·         Must be able to work independently and in a team-oriented environment

·         Aptitude to learn new applications quickly and put them into practical use.

Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Director/Chief Engineer to their Data Center management team in the suburbs of Denver, CO.  This leader will interface with a key client in managing all things Electrical and Mechanical in a 50,000 square foot data center operating 24/7/365 at 9 MW.  This leader Is responsible for a staff of 17 and will work closely with this staff and the client to assure upkeep, maintenance and advancement of the new state-of-the-art data center (built in 2019).  This role is based, onsite, in the suburbs of Denver, CO, requires no travel, pays a salary in the $150K-$175K range with 10% bonus, a strong benefit package including unlimited PTO.  Relocation packages are available for qualified candidates.

The key to this role is a proven leader with a confident style, strong organizational skills, patience and technical abilities in the M&E space.  This role oversees the operations and development of a team of onsite Critical Environment engineers, ensuring provision of  both Preventative Maintenance (PM) and Repair Services to the Client data center.   The incumbent will:

• Take overall responsibility for Configuration Management(CM), Work Orders, Preventative Maintenance(PM), and Repairs within the agreed SLA timeframe,
• Manage unforeseen circumstances that occur and provide relevant feedback to the Client.
• Assist the client's Data Center Manager, providing support for Data Center operations. 
• Provide on-site support for the provision and maintenance of Critical Environment services.
• Mentor & motivate the Critical Environment team, providing them with regular feedback to ensure continual improvement.  
• Complete Facility infrastructure equipment installations within the agreed SLA timeframe and to applicable internal, manufacture and industry standards.
• Deliver Information Technology equipment power installations, relocation and decommission requests within the agreed SLA timeframes and to applicable internal, manufacture and industry standards.
• Complete daily routine checks and cleanup of the data halls and record their findings.
• Accomplish Mechanical and Electrical troubleshooting support to the following areas: Chiller, Computer Room Air Conditioning (CRAC), Computer Room Air Handler (CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), Static Transfer Switches (STS). 
• Ensure all deployments are installed to applicable internal, manufacture and industry standards.
• Ensure that all records are updated following any changes made and that documentation is also kept up to date for all applicable processes.  
• Prepare Method Statements and Risk Assessments and use for all tasks, providing safe working practices at all times.
• Take overall responsibility to manage relationship with Client, working with other stakeholders to ensure all requirements are met.

QUALIFICATIONS

• 5+ years experience in mechanical or electrical engineering
• 5+ years experience working in a data center environment
• 5+ years experience managing an engineering team of 10+ in a Critical Environment
• 5+ years experience performing/managing installation of Data Center Facilities Infrastructure and Building Management Systems (BMS)
• Proven knowledge of Critical Facility and Data Center equipment and components including UPS, PDU, STS, EG, CRAC, CRAH
• Strong understanding of 24/7/365 Data Center environments, and the working restrictions applicable to such environments.
• Experience working with/managing a client with understanding of an MSA/SLA environment.
• Experience working with financial data related to all of the above qualifications and using Microsoft Excel.
• Ability to pass criminal/credit FBI background check

ESC’s premier client is seeking an experienced Digital Media Marketing Manager to join their team.

Job Responsibilities

·         Drive marketing programs to build their wireless electronic reading device’s direct publishing brand awareness and adoption

·         Plan and deliver online campaigns, including email campaigns and placements on their website.

·         Drive programs with 3rd party sponsors to organize and run authors events (~3 per quarter)

·         Create collateral for authors and readers facing events

·         Create marketing content for Direct Publishing pre-login pages, collaborating with designers on layout and graphics

·         Compile, analyze, and present performance metrics, identifying opportunities to enhance campaigns and improve performance

·         Work effectively across organizational boundaries to define, manage, and prioritize work

Required Qualifications:

·         Bachelors degree in Marketing, Management, Business or related field.

·         2-4 years of event planning experience.

·         2-4 years of email management experience.

Preferred Qualifications:

·         Experience working in digital media, digital content.

·         Experience working wth data (SQL, put together tools, reporting dashboard)

·         Design experience.

Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Director to their Facilities Management Solutions team in the Life Sciences Vertical.  This leader will be responsible for putting together facilities management solutions for clients in the Life Sciences vertical.  This individual will work with existing clients in this space to design solutions using technical expertise and help these clients to execute these solutions.  The role is part of a growing team of 60 that help clients “bring it all together” in terms of full facilities management solutions.  This role can be based anywhere in the US, work from home, and will travel on an as needed basis. The role pays a salary in the $150K-$200K range with 30% bonus, and a strong benefit package including unlimited PTO. 

The key to this role is a proven leader with facilities management solutions experience towards clients in the life sciences arena.   The incumbent will

• Design facility management solutions for fortune 500 companies across multiple regions in support of an outsourced Integrated facility management sales pursuit.
• Combine products from FM technical services, Asset Optimization, Data and Benchmarking, Sustainability, Procurement and Workplace Experiences groups into a single solution within a sales pursuit.
• Reach across global regions to develop the solutions including the Europe, Asia, Latin America, and North America.
• Commercialize facility management solutions for sales team presenting cost, glidepath savings, and key performance indicators.
• Explore different commercial models for the commercial solution beyond initial first cost including guaranteed savings, shared savings, investment, etc.
• Participate in selling the facility management solutions to global, fortune 500 companies.
• Determine the right technical staffing including facility coordinators, technicians, facility management and account leadership.
• Using existing client asset, work order, budgetary cost, and site data to develop the solution. Present rational behind solution decisions.
• Present proposed sales approach to our sales teams explaining the benefits of the solution, the win themes to our customers, and the improved value in the solution vs. current operations.
• Project manage the solution towards completion and presentation to our sales and commercial teams within a quick timeframe. Submit all documents and solutions in a timely manner.
• Read and digest RFP documents to determine what is the best solution, which product solutions team need to be included in the response, and what possible win themes could be.

Qualifications

• 5+ years experience in facility management operations, maintenance, critical infrastructure, data center operations.
• 3+ years experience working with clients in Life Sciences
• 2+ years experience in relationship to a sales organization, worked in sales, interested in working in sales in the future.
• Bachelors Degree – Masters Preferred
• Highly motivated to learn, grow within a fortune 500 company, explore innovative solutions for complex problems, and be entrepreneurial in spirit. 
• Experience deploying new and innovative products throughout a highly matrixed organization,