Current Professional/Technical Job Openings

Join ESC’s growing team onsite at our world-class Seattle-based client as an Account Manager. This role and its team will need to manually set up accounts in Seller Central on behalf of sellers. This process includes a seller information intake process, and manually transferring data from sellers into Seller Central, including bank account input, manual contract management, and host account set ups. Additionally, this team will manage and refine experience scorecards and manually coach sellers on their experiences and ways to improve for the customer. As an Account Manager, you will be expected to communicate with external sellers.

REQUIRED SKILLS

• Organized and process oriented
• Good communication skills with external sellers
• Strong attention to detail
• Proficiency with Microsoft Excel

PREFERRED SKILLS

• Previous Amazon experience
• Job history with client facing or retail customer facing
• Creative marketing, design background
• Light computer programming experience.

Our healthcare client is currently seeking 4 Application Developers, working in a C# environment to focus on backend service application development.  The Application Developers with work on desktop applications for consumer first initiatives.  H/she must be proficient with C# and API development to work on large platform redesign and bot application development. 

Major Responsibilities

• Implements, tests, and maintains, desktop and service-based applications.
• Implements well written, secure, compliant, and testable code that adheres to established standards.
• Ensures high-quality solutions by participating in peer review processes and working closely with the Quality Assurance team and senior team members to implement appropriate testing.
• Ensures job knowledge is up-to-date through research of relevant and new technologies, tools, and techniques, and seeks mentoring from senior team members.
• Ensures documentation adheres to established standards.
• Researches and proposes relevant technologies, systems, and libraries.
• Identify requirements, priorities, and deliverables for tasks and sub-projects and report regularly on the progress of deliverables.

Education and Experience Required

• Bachelor's Degree in Computer Science or related field.
• Typically requires 3 years of experience in Consumer-Facing Technology, and Software Engineering.
• Proficient knowledge of several standard development concepts, practices, and procedures within a subject field (e.g. C#, API, Cloud, Automation, Testing, Search).
• Proficient with object-oriented design patterns, and data structures.
• Proficient with security practices for web, desktop, and server application development.
• Proficient with CMS development, SDLC, debugging, quality assurance processes, Agile development methodologies, API integration and development.
• Familiarity with development tooling (e.g. Visual Studio, Git, GitHub, Automated Testing, Virtualization, Containerization).
• Aptitude for analyzing code for computational, memory, and network efficiency.
• Ability to code within established architectural patterns.
• Ability to debug functional problems.
• Ability to work under direct and in-direct supervision.
• Excellent written and verbal communication and the ability to communicate/collaborate effectively with all levels of employees, management, and external partners.
• Experience working in an agile software development environment.
• Effective problem-solving and defect resolution skills.
• This position requires travel, therefore, will be exposed to weather and road conditions.

Our client, a full service professional engineering/consulting firm in the design, construct and enhancement business is adding a key individual to staff.  The Business Development Leader will build upon a strong base of clients in this field, possess a diverse background in the Architecture Engineering & Construction industry and be highly networked in the Northern IL region.  This role is part of a comprehensive sales team which consults on all phases of project work. The position will base in one of multiple office locations in the Chicagoland area, include some work from home and require local travel at about 15%-25%.  The role is full time, includes a comprehensive benefit plan and comes with a strong base salary plus bonus program.

This opportunity will see a results-oriented Business Development Leader deliver high focus to a key growth area within our clients business and take responsibility for developing a strategic business development plan, develop new opportunities and clients while maintaining existing relationships.  The incumbent of this role will:

• Plan and lead the business development initiatives for a Municipal Engineering market sector in Northern Illinois.
• Perform project oversight including setting priorities and developing objectives, project financial management, as well as hands-on involvement in the design process. 
• Serve as a technical resource for a multi-disciplined team.
• Provide project engineering and management. 
• Perform client management, including abilities to make fluent presentations, contract negotiations and client development activities. 
• Take responsibility for project delivery dependent on experience licensing and expertise.
• Manage multiple priorities in a fast-paced multi-discipline environment.
• Be adaptable in an ever-changing industry.

QUALIFICATIONS

• Bachelor's degree in Engineering or Architecture
• 5+ years of experience developing and managing a technical market or business development

• Experience selling technical services to Municipalities, Government Agencies, Transportation Departments and Water Utilities in IL.
• Success in business development planning including developing strategic business plans, marketing activities, client development, presentation experience and proposal development.

Preferred but not required

• Technical project management experience.
• Professional registration as a PE.

Our healthcare client is seeking a Cloud Engineer who will design, build, and maintain the public cloud infrastructure used by the Marketing Technology Team.  This position will be responsible for implementing secure, scalable, and stable infrastructure solutions based on cloud platforms.

Major Responsibilities

• Ensures the security of cloud-based systems and works with senior team members to implement security standards and practices.
• Supports senior team members to ensure cloud-based systems are compliant with regulatory requirements (e.g. HIPAA, PCI).
• Follows a rigorous maintenance schedule that ensures applications are up-to-date.
• Develops and maintains infrastructure using infrastructure as code concepts.
• Deploys updates to cloud systems under the guidance of senior team members.
• Supports automation technologies that ensure efficient operations of systems.
• Ensures documentation adheres to established standards.
• Troubleshoots production and non-production issues, and participates in on-call rotation.

Education and Experience Required

• Bachelor's Degree in Computer Science or related field.
• 3 years of experience in Microsoft Azure or AWS.
• Proficient with automating the build and configuration of IaaS, PaaS, and SaaS based solutions on public cloud platforms (Azure Preferred)
• Proficient with container technologies, SCM, Release Management and CI/CD tools, and monitoring platforms
• Proficient with scripting technologies
• Proficient understanding of networking principles and protocols (e.g. subnetting, routing, DNS)
• Proficient in the design, implementation, and maintenance of highly secure infrastructure solutions
• Familiarity with software provisioning/configuration management tools
• Aptitude for working with a wide variety of open source technologies and cloud services
• Ability to debug functional and performance-based problems
• Ability to work under direct and in-direct supervision
• Excellent written and verbal communication and the ability to communicate/collaborate effectively with all levels of employees, management, and external partners
• Experience working in an agile software development environment
• Effective problem-solving and defect resolution skills
• Customer and quality focused with excellent attention to detail
• This position requires travel, therefore, will be exposed to weather and road conditions.

ESC has an exciting opportunity for a Content Media Coordinator as part of a team who merchandises content and runs campaigns.  The Content Media Coordinator needs to be a process-oriented individual, with tight communication skills to set up campaigns for on-device placements.  S(he) will receive images from various partners, verify that the image meets internal guidelines, upload the image, create a campaign in the custom tool, conduct QA and push the campaign live.

SERVICES TO BE PERFORMED

• Receive the campaign assets from marketing managers and BD team,
• Verify images to ensure they meet our set guidelines
• Create the campaign in the campaign management system including working with BI to create bullseye segments and uploading images to media central
• Triage issues with QA to ensure key utterances work
• Manage existing campaigns (edit, delete etc.)

REQUIRED SKILLS

• Bachelor's degree
• Good communicator, proven track record of precise and effective communication with stakeholders
• Proficient with Excel, and/or business management software, highly organized (vLookups, pivot tables, should be able to schedule in Excel and transfer data.
• Delivering high quality on deadlines, with high attention to detail
• Ability to manage multiple, competing priorities simultaneously
• Contributing to process improvements to reduce handling time and improve output

PREFERRED SKILLS

• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Strong analytical, problem-solving, and critical-thinking skills
• Adapt quickly to changing specifications and workflows

ESC has an Exciting opportunity for an experienced Copywriter to work with their Finance & Global Business  Services Communications team.  The Copywriter will generate content including:

• Communications plans, including articles, email drafts, event marking collateral
• Website content

REQUIRED SKILLS

• Experienced writer/editor
• Background in diversity communications preferred
• Editing/Proofreading skills
• Must be able to meet deadlines and turn content around quickly
• Must be able to work autonomously with little direction.

PREFERRED SKILLS

• Experience writing for internal employee audiences.
• Preferred HR/Internal Comms/Diversity writer
• Preferred background with similarly-sized companies

The Customer Solutions Representative provides assistance to our customers regarding problems or situations that they are unable to resolve on their own. The Customer Solutions Representative is essential in creating customer loyalty and repeat business by providing world-class service through quick response times and striving to find satisfactory solutions to every customer.

Key Areas of Responsibility:

• Receiving and resolving incoming calls, e-mails and web chats directly from customers regarding:
• Requests for return of merchandise
• Damage or lost shipping claims
• Order status
• Billing or accounts receivable requests
• Rescheduling pick up of returns
• Managing internal and external E-mail volume and on-line chats
• All other issues that pertain to Customer Service
• Taking ownership of Customer Service Case requests to resolve customer issues
• Follow up with customers regarding issues that cannot be resolved on first call
• Communicating professionally and according to quality standards with customers and account managers regarding situations that arise via phone, e-mail, and web chat.

Responsibilities:

• Handling escalated customer issues when necessary
• Obtain and evaluate all relevant information to handle inquiries
• Working with team to manage daily workflow so that all inquiries are responded to by close of business
• Backup returns queue

Minimum Qualifications:

• High school diploma or equivalent.
• 1 year of customer contact experience
• Basic computer product knowledge

Required Qualifications:

• Excellent written and verbal communication skills with the ability effectively interact with all stakeholder, especially with customers in pressured situations
• Strong typing and data entry skills
• Good organizational skills
• Effective ability to multi-task in order to handle multiple duties at the same time throughout the day.
• Ability to work in a fast paced environment. This department requires timely resolutions, as customer issues must be resolved quickly and efficiently.
• Demonstrated ability to quickly and efficiently resolve customer issues.
• Strong creative problem solving skills to resolve customer situations
• Must be able to work independently and in a team-oriented environment
• Aptitude to learn new applications quickly and put them into practical use.

Preferred Qualifications:

• Bachelor’s Degree
• one year call center experience
• Intermediate computer product knowledge

ESC has an exciting opportunity for a Digital Marketing Specialist to support their Automated Advertising Group.  The ideal candidate will need to be detail-oriented and adept in ambiguous situations, while displaying ownership and bias for action, with the ability to deep dive and insist on the highest standards.   The Digital Marketing Specialist works closely with worldwide leads regarding US processes and strategy, so stakeholder management is a key part of the role. 

The Digital Marketing Specialists will perform the following tasks:

• Global coordination of marketing assets
• Push marketing campaign builds
• Email marketing Quality Assurance and Testing.

REQUIRED SKILLS

• Marketing knowledge is critical to the position, as well as an in-depth understanding of consumer digital marketing process
• 2-4 years – digital marketing strategy and understanding the fundamentals of build and execution
• 2-4 years email marketing – creation and execution of email campaigns in a fast-paced environment (marketing graphics, copywriting skills, assembling emails, target marketing)
• 2+ years building push marketing (automatic and manual) to target specific channels via creative marketing strategy
• Use of marketing graphics and copywriting skills
• Global coordination of marketing assets
• Stakeholder management

PREFERRED SKILLS

• HTML
• Experience with Push notifications
• Marketo or other email platforms

ESC has an exciting opportunity for a Holiday Gift Card Merchandiser to support site marketing and merchandising. In this role, you will administer on-site placements (scheduling and creating campaigns), email campaigns, product set-up, catalog management, and daily sales and traffic reporting. You will "walk the store" to review placements for accuracy and quality and identify any gaps. In a role that is functional and process-based, you must have an acute attention to detail, be able to manage a large volume of assets and operate with a high level of accuracy, all at a fast pace. You must be able to write in a clear, concise and accurate manner. This role will report into the Senior Marketing Manager.

REQUIRED SKILLS

• Bachelor’s degree
• Outstanding computer skills including MS Excel
• Strong written communication skills
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Able to work in an ambiguous, 'internet-speed' environment
• Good decision-making, problem solving and follow through skills
• Experience with online marketing, campaign management, and email creation

PREFERRED SKILLS

• Knowledge of Amazon merchandising tools and systems.
• Experience in eCommerce, Merchandising or Digital Marketing

ESC has an exciting opportunity for a Marketing Manager, Media Strategy professional to join our premier client’s Workforce Staffing Marketing team.  The Marketing Manager, Media Strategy will own fully-integrated marketing initiatives driving job applications for hourly Operations positions by partnering with internal stakeholders and media/marketing vendors to explore marketing capabilities. The client hires hundreds of thousands of essential hourly workers in fulfillment roles, and the Marketing team develops programs to generate interest in these hourly jobs.  The person in this role will onboard and manage new marketing/media vendors, conduct market research to help identify marketing opportunities that support WFS business goals. You will also be responsible for setting media/marketing benchmarks, KPI goals and working cross-functionally with field marketers, corporate stakeholders, analytics teams and third-party vendors. Marketing/Media channels include (e.g. job-board and programmatic recruitment advertising, email marketing, paid search, social advertising, display advertising, and offline Media such as radio, TV and OOH). Keys to success are an ability to assess and prioritize strategic opportunities, establish campaign benchmarks, conduct/analyze research, execute quickly on ongoing marketing/media initiatives, analyze the impacts of each integrated program, and continually find new ways to enhance the effectiveness of media/marketing plans. We seek a results-driven performance marketer with a strong record of achieving high growth and marketing/media strategy and planning experience. The ideal candidate thrives in ambiguous situations, loves to build from scratch, and builds programs to scale globally. You will use data to rigorously assess media, marketing and agency effectiveness. You think big, and you execute rapidly.

You will be responsible for:

• Conduct qualitative and quantitative market research to identify new channel opportunities and ways to enhance existing campaigns
• Stay current on market/media trends, identify emerging media/marketing/technology partners for experimental opportunities with Amazon WFS
• Develop business cases to support new marketing/media strategies, targeting, tactics, budget recommendations (e.g. TV, Radio, Print, Digital, Social, and Outdoor)
• Establish marketing benchmarks and campaign goals that align with WFS business goals
• Partner with internal Analytics and Reporting team to track and measure marketing programs full-funnel (including marketing activities that led to job applications)
• Partner with cross-functional teams (e.g. Creative, Field Teams, Corporate Teams, Vendors, etc.) on media/marketing strategy request
• Create an internal vetting process for internal stakeholders to submit innovative ideas to the channels marketing/media team

REQUIRED SKILLS

Basic qualifications

• Bachelor's degree
• 5+ years of experience in budget management, vendor management, or consulting
• 5+ years of experience working both strategically and tactically in a fast-paced and often ambiguous environment
• 5+ years of a proven track of record of building and optimizing integrated marketing and media campaigns
• 5+ years of analytical experience including converting raw data into actionable insights and recommendations
• 5 + years of demonstrated experience to work effectively across business and marketing teams to deliver results

Preferred qualifications

• Master’s degree Marketing, Media, Business, Communications or a similar field
• Experience developing go-to-market strategies and launching new programs
• Basic SQL knowledge
• Excellent communication skills – written and verbal
• Recruitment marketing background

Our client, a leading global provider of innovative protective packaging materials and systems, is looking to add multiple assemblers to their machining department. This is a great opportunity starting at $17-$20 per hour based on experience and comes with an excellent benefit plan.  There are multiple shifts available as follows:

• Monday -Friday - 6am-2pm
• Monday-Friday - 9am-5pm
• Sunday-Wednesday - 8pm-6am (Four 10 hour days)

This client designs, develops and delivers packaging solutions for a wide variety of consumer.  The custom nature of this packaging includes the printing of logos and commercial graphics as well as custom bag designs and machinery.  This role is required to sub-assemble parts, using mechanical and electrical aptitude, for machines being sent to clients who package their own products.

Job Duties

• Perform electrical and mechanical assembly of machines, parts and accessories for machines
• Read and interpret electrical schematics and engineering drawings
• Set up and test machines to ensure working properly prior to being sent to clients
• Troubleshoot and fix any assembly that is not functioning properly
• Assist in machine repair that has been returned by clients

Requirements

• Ability to read and understand drawings, blueprints and diagrams
• 2+ years’ experience in mechanical and/or electrical assembly
• Basic Computer knowledge with Microsoft Office experience
• Excellent math skills and ability to work independently
• Mechanical aptitude and ability to problem solve

Our client, a full service professional engineering/consulting firm in the design, construct and enhancement business is adding a key individual to staff.  The Municipal Business Development Leader/Engineer will build upon a strong base of clients in this field and utilize skills that blend design and project management along with business development.  The role is full time, includes a comprehensive benefit plan and comes with a strong base salary, plus bonus program.

The ideal candidate will possess a diverse background in the Architecture, Engineering & Construction industry, and possess a strong network in the Wisconsin Market (Madison & SE Wisconsin). This individual will base in a downtown Milwaukee office and will be responsible for developing a strategic municipal business development plan AND develop new opportunities and clients while maintaining existing relationships.   The incumbent of this role will:

• Conduct business development initiatives for Municipal Engineering and Water Resources market sectors in Milwaukee and Madison markets.
• Project oversight including setting priorities and developing objectives, project financial management, as well as hands-on involvement in the design process. 
• Serve as a technical resource for a multi-disciplined team.
• Project engineering and management of teams and resources. 
• Client management, including ability to make fluent presentations, perform contract negotiations and develop client development activities.   

QUALIFICATIONS

• Bachelor's degree in Civil Engineering or Architecture
• 5+ years of design experience in municipal engineering, roads, drainage, utilities and paving.
• Success in business development planning including developing strategic business plans, marketing activities, client development, presentation experience and proposal development.  

Preferred but not required

• Professional registration as a PE or other technical profession.
• Civil 3D software experience

ESC has an exciting opportunity for an Online Marketing Coordinator to drive growth for our client’s Associate Attraction marketing Team.  The individual will partner with a team of Channel Marketing Specialists to manage job boards and digital programmatic advertising and vendor relationships to develop and optimize recruitment marketing.  This team generates demand for hiring for the organization’s hourly Operations team members.  The Online Marketing Coordinator performs the follow:

• Partnering with cross-functional stakeholders to understand business needs and challenges, and to develop channel marketing programs using job boards, programmatic recruitment vendors, and other digital recruitment channels
• Partnering with Recruitment Channel Marketing team to develop and optimize marketing plans and strategy
• Analyzing weekly, monthly and quarterly KPIs, deep-diving channel data to provide actionable insights and concise business recommendations
• Communicating channel and vendor performance and status to various Operations, Marketing, Media, and Cross-Functional stakeholders
• Working closely with channel marketing vendors to understand their roadmaps and assess opportunities in relation to the organization.
• Wiki updates and SharePoint updates.

Keys to success are an ability to assess and prioritize strategic opportunities, execute an ongoing set of initiatives, analyze the impacts of each program, and continually optimize results. We seek a results-driven performance marketer with a strong record of achieving high growth. The ideal candidate thrives in ambiguous situations, loves to build from scratch, and builds programs to scale globally. You will use data to rigorously assess channel and vendor effectiveness. You think big, and you execute rapidly.

REQUIRED SKILLS

Basic Qualifications

• Bachelor's degree
• 1+ years of experience in high-volume recruitment marketing, consumer digital performance marketing, or consulting
• Ability to operate both strategically and tactically in a fast-paced and often ambiguous environment
• Excellent communication skills – written and verbal

PREFERRED SKILLS

• Proven track of record of building and optimizing multi-channel, multi-vendor marketing campaigns
• Analytical experience including converting raw data into actionable insights and recommendations
• Demonstrated ability to work effectively across business and technical teams to deliver results

Our client, a leader in the healthcare/senior living arena is seeking an Operations Director to manage the overall operations of multiple living communities in Southeastern Wisconsin. This role will be responsible for oversight of all operations and professional management of individual campus and department operations. This role comes with an ample benefit plan and pays in the $100K - $130K range based on experience.

The key to this role is strong experience managing a full staff in the senior living, long-term care, or the healthcare space. This position will also strive to standardize operations across the organization, maintain strong fiscal performance, and develop and train a skilled and qualified team. The ultimate task is to assure every operation within this organization is running smoothly.  The incumbent will:

• Lead the organization to operate in a manner consistent with regulations and requirements of a Residential Care Apartment Complex (RCAC) and Community Based Residential Facility (CBRF).

• Provide leadership and oversight to all operational protocols including accounting, billing, marketing, sales, and healthcare services.

• Implement and maintain quality control standards ensuring compliance with all policy and safety procedures regarding local, state, and federal regulations.

• Drive collaboration between campuses and ensure that best practices are implemented, shared and consistent across campus locations.

• Actively participate as member of executive management team by recommending changes in monitoring of corporate and organizational goals and objectives, budget process, policies, procedures, and practices and providing support information.    
• Support Campus Administration with interviewing, hiring, and conducting performance evaluations, training, promoting, adjusting salaries, and addressing discipline concerns and terminations of management staff, assuring compliance with all Human Resource mandates.

• Lead and assist with continuous growth year after year, through innovative solutions delivered in a repeatable, scalable, and cost-effective manner.

Qualifications

• 5+ years managing a campus inside the Senior Living, Long-term care, OR Healthcare arena.
• Bachelor’s degree required, MBA or related certifications highly preferred.

• High proficiency with MS Office (MS Word, Excel, PowerPoint, Outlook) and utilizing Property Management software
• Demonstrated experience in financial planning and analysis.
• Understanding and experience with Community Based Residential Facilities (CBRF) is highly preferred.

ESC has an exciting opportunity for a part-time Social Worker to provide social work services for healthcare-related situations for patients and their families. The Social Worker will work 20 hours/week onsite within a hospital-setting, collaborating with other healthcare providers to explore and initiate strategies to achieve specific desired outcomes.               

Major Responsibilities   

• Provides social work services to individuals or groups including: screening, psychosocial assessment, discharge planning, determination of social work goals, appropriate concrete and/or therapeutic interventions and follow-up.
• Exercises a substantial degree of professional judgment, recognizing deviations from the usual patient/family functioning, anticipating problems and taking measures to maximize coping capabilities.
• Documents activity according to department and program protocols or standards.
• Implements interventions substantiated by assessment as appropriate to the needs of the patient/client system and consistent with available resources.
• Advocates for patient involvement in the plan of care. Initiates and coordinates interventions with the activities of other members of the health care team.
• Collaborates with community agencies and institutions to plan continued care and to coordinate interventions related to finances, housing, childcare, family discord and other psychosocial problems.
• Provides crisis intervention services.
• Assists with managing utilization of hospital resources especially as related to patients with complex continuity of care needs.
• Supports and participates in the case management planning process to achieve desired outcomes.
• Provides education to patients/families regarding Advance Directives for health care decision-making.
• Assists with execution of these documents as appropriate.
• Communicates effectively with patients, family, other members of the health care team and community agencies and facilitates resolution of issues which could impact on continuity of care (e.g., prior-approvals, application requirements, transfer paperwork).
• Establishes and maintains effective professional relationships, positively representing the social work profession throughout the organization and in the community.
• Promotes constructive approach to problem solving.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
• Age-specific information is developed further in the departmental job standards.

Education Required:

• Social Worker license issued by the state of Wisconsin.
• Master's Degree in Social Work

Experience Required     

• Requires 1 year of experience in providing social work services in a complex health care system.
• Demonstrated knowledge of social work principles and methods, and the ability to apply these in a health care setting.
• Demonstrated decision making, team building, time management, customer service, and conflict resolution skills.
• Excellent communication and human relation skills.
• Intermediate computer skills including word processing, presentation applications and electronic mail.

ESC is seeking a Print Quality Assurance (PQA) Manager to perform quality reviews of our premier client’s print content across both Enterprise and Indie content. The PQA Manager will review digital mark-ups of print products to ensure that it meets the specifications. 

DAILY TASKS:

• Perform quick, visual reviews of print book files based on specifications and training
• Compare each task against specifications outlined in SOPs
• Perform repetitive tasks that will require the individual to make judgment-based decisions based on guidelines provided in the standard operating procedures (SOPs)
• Within general workflow guidelines, work autonomously to meet targets and timelines
• Perform tasks using fair judgment in understanding instructions provided by the Subject Matter Experts, managers, or SOPs.
• Effectively communicate questions to Quality Assurance Specialists and Quality Assurance Leads
• Meet productivity targets
• Record data based on daily work using Excel

RELEVANT SKILLS:

• 3-4+ years of relevant work experience in related areas of marketing or editing
• Strong project management and organizational skills including experience juggling multiple projects at once, setting schedules, and prioritizing
• Experience in quality assurance and tracking data.

PREFERRED SKILLS

• Knowledge/experience in publishing industry would be preferred
• Fluent in second language, in addition to fluent English (spoken and written)
• Aptitude to quickly learn new systems and software
• Ability to multi-task & prioritize, with strong organizational and follow-up skills

Our New Berlin based client is seeking an experienced Purchasing Manager to join their team.  In this role you will provide leadership to purchasing, inventory and receiving departments to effectively meet customer demand. This leader will manage cost effective materials and delivery, maintain proper inventory levels through planning and forecasting, ensure accuracy of inventory, and provide continuous and reliable material supply to production. This role reports to the Director of Operations.

Duties:

• Developing and leading a team that can exceed expectations and continuously improve.
• Managing the design and implementation of the purchasing process to ensure effective, smooth operation; being responsible for the materials management functions, including purchasing, logistics, inventory, receiving and distribution.
• Developing, implementing and maintaining department work procedures, identifying and implementing process improvement ideas.
• Implementing supply chain improvement/cost management opportunities through appropriate business strategies.
• Establishing and implementing programs to document the proper handling of requisitions, orders, receipt and storage of stock, ensuring appropriate inventory levels are maintained through critical parameters.
• Developing, implementing and maintaining an inventory cycle count system that achieves an accurate count of real time inventory levels and needs to ensure material control.

Supports Operations:

• Collaborating daily with Production Control and Production Leadership.
• Apprising key staff members on material shortage issues involving scheduling, delivery and supplier performance issues.
• Partnering with Group Sourcing and Engineering to pursue product enhancements and cost saving ideas with suppliers.
• Assisting the Director of Operations to identify training needs.
• Ensuring proper training is provided and documented for all staff employees and orienting new employees.

Optimizes Productivity By:

• Managing KPIs and implementing countermeasures based on trends.
• Working closely with other Operations leaders on manufacturing plans and goals.
• Ensuring optimal output through ERP management.
• Developing cross-functional disposition plan to address slow moving or obsolete materials.
• Monitoring agreed upon buffer stocks at vendors and driving optimized packaging and MOQs in coordination with the GSM.

Accomplishes Financial Objectives:

• Analyzing inventory to determine how to reduce Net Working Capital while optimizing service levels and inventory turns.
• Identifying continuous improvement opportunities to improve efficiencies and rectify process breakdowns.
• Driving best practices that positively influence Sales & Operational Planning and forecast accuracy.

Increases Management’s Effectiveness:

• Recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff.
• Communicating values, strategies, and objectives; assigning accountabilities.
• Planning, monitoring, and appraising job results.
• Developing incentives and developing a climate for offering information and opinions while providing educational opportunities. 

Accomplishes Subsidiary Objectives:

• Establishing plans, budget, and results measurements, allocating resources,  reviewing progress and making mid-course corrections.
• Being responsible for identifying and implementing supply chain performance improvements related to processes and expense management for supplies, equipment, and services; supporting business objectives related to customer service, on-time delivery, inventory size and cost, etc. through strategic materials management plans.

Education and Experience:

• Bachelor’s Degree from college or university in business administration, materials management or related discipline preferred.
• Five to seven years of experience in materials management in manufacturing environments.
• Strong knowledge of Purchasing, Planning, Logistics and Supply Chain processes required.
• Lean Manufacturing experience highly preferred.

Computer Skills:

• Intermediate PC skills with emphasis on Excel and MRP experience.

ESC has an exciting opportunity for a Recruitment Marketing Specialist to support peak volume of over 10,000 labor orders across the network per week.  The Recruitment Marketing Specialist will assist in submitting purchase orders, pulling reports, providing administrative support, completing competitor analysis, tracking spend and updating yields Core Responsibilities include:

• Support execution and tracking of recruitment marketing activities
• Conduct basic analysis of campaign effectiveness and provide spend tracking
• Update marketing actions and job postings in campaign management system
• Identify opportunities for improving candidate experience in owned markets
• Participate in recruitment marketing projects as needed

REQUIRED SKILLS

• 1+ years of recruitment marketing, marketing, or related experience
• Bachelor’s degree
• Strong Excel skills
• Attention to detail and organizational skills
• Strong oral and written communication skills and customer focus
• Ability to work in a fast paced, quickly changing environment
• Must be able to work remotely for this assignment due to current COVID-19 climate

Retail Architect

Our client who provides customized design/build solutions to financial institutions is seeking a Retail Architect. The Retail Architect will help develop innovative architectural concepts for retail and commercial projects and the translate those concepts into documentation. This person must have a detailed eye and be passionate about bringing concepts to life through concept development, documentation phases, quality control management, value engineering and possess strong design detailing abilities.

Essential Functions:

• Develops prototype designs in a collaborative team environment that aligns with the goals and objectives of the client. 
• Designs must have scalability for expansion into multiple client locations and markets.
• Collaborates on a fast-paced prototype implementation of projects and rollouts.
• Works on programming and architectural design concepts.
• Must have strong knowledge of materials, documentation, and construction.
• Creates and gives Owner presentations with the retail transformation team.
• Involved with construction administration including shop drawing review, submittals, site visits, weekly construction calls, punch list items and closeout.
• Works with Construction Project Managers and field personnel in the design coordination, pricing, and installation of work.

Qualifications

• Minimum of 5+ years of relevant experience in retail and/or corporate branded environments.
• Must be proficient in AutoCAD or Revit; SketchUp; Adobe Photoshop; Adobe Illustrator; and Microsoft Office.
• Bachelor’s Degree (B.A. / B.S.) in Architecture from a four-year college or university required. (Architectural registration is a plus).
• Must possess strong presentational skills as well as organizational skills. 
• Must have the ability to effectively manage multiple priorities in a rapidly changing environment. 
• Required to work effectively with a wide variety of Creative and Construction professionals. 
• Limited travel to client locations for information gathering, presentations, and project close-out/punch list items vary but could average 1-3 times per month.

ESC has an exciting opportunity for a Sales Assistant to join our premier client as they roll out a new business development effort working on the latest in Robotics technology.  The Sales Assistant will have end to end ownership of all partner-referred locations from initial pitch to eventual activation on the network.  S(he) will:

• Maintain a deep understanding of each partner's book of business and proactively address
• Onboard new partners including sales training, systems access, launch announcements, and regular pipeline reviews
• Support individual hosts with any questions or blockers that may arise during or after the activation process.
• Develop joint messaging and ensure pitch is delivered consistently and effectively within the specific vertical(s) each partner operates

REQUIRED SKILLS

• Sales Support and Account Management
• Business development
• Good verbal and written Communication skills
• Organization, with the ability to handle high volume of work
• Excel knowledge
• Understanding of technology sales
• 5 years of Sales experience

Our client, a Wisconsin-based plastic injection molding manufacturer is looking to hire an experienced Senior Process Engineer. This position can be located in Jackson, WI or Mountain, WI based on the right candidate’s preference, and includes a strong starting pay rate and benefits. Qualified candidates will have extensive experience processing and troubleshooting in an injection molding environment, and will have extensive experience with new product launch and resolution of issues for product readiness.

Job Responsibilities: Senior Process Engineer

• Model and promote the mission and values of the client both internally and externally during customer/ vendor visits and company related events. 
• Follow as well as support other in adhering to all established safety rules and guidelines.  Understand and communicate all hazards and safety issues to co-workers and managers/ supervisors.  Properly use all Personal Protective Equipment. 
• Maintain and promote a clean and safe working environment. 
• Communicate daily with team members on qualification status and production readiness of tools. 
• Work with Team Leaders on scheduling and execution of qualifications. 
• Work closely with Commercial Team to coordinate communication with Customers and improve the flow of information both internally and externally. 
• Determine the optimal processes for tools and coordinate all aspects of improving production including automation for material handling and end of arm tooling. 
• Establish molding process to meet or exceed quoted cycle time and scrap rate to improve operational efficiency and confirm costs used to calculate quote. 
• Develop new processes to improve existing processes be sampling new materials, tools and accurately documenting the results. 
• Create, update and maintain injection molding processing documents that make sure all facilities have proper documentation. 
• Make recommendations to engineering and toolmaker to improve tooling.
• Train, educate and audit Technicians. 
• Posses the ability to setup, adjust set points, troubleshoot and start robots. 
• Establish process alarms on either the machine, E-dart or both.  Test E-dart alarm settings to verify proper E-dart function. 
• Work collaboratively with others to improve quality, efficiency and throughput.
• Make recommendations and collaborate with all applicable parties on the state of equipment and purchase. 
• Improve manufacturing efficiency.
• Other duties as assigned by Director of Sales and/or General Manager. 

Qualifications

• Experience with new product launch, resolution of issues, for production readiness.
• Experience in an injection molding environment (processing and troubleshooting).
• Experience in Process Engineering and sampling.
• Experience in tooling troubleshooting and suggestive modification(s).
• Experience in troubleshooting Core(s) sequencing (hydraulic and pneumatic), Hot runner systems and Valve gate(s) (hydraulic and pneumatic).
• Proficient computer skills, including Outlook, Excel and Word. Familiarity with ERP systems(IQMS preferred)

SOURCING SPECIALIST

Our client in Waukesha, WI provides high performance, purpose built embedded computers and integrated software and services to support OEM customers in the Healthcare, Military, Training & Simulation, Oil & Gas and Industrial markets.  Working here provides you with the opportunity to wear many "hats", make a difference every day and have fun doing it.  We are currently accepting applications for a Sourcing Specialist located in their Waukesha, WI location.  This position is responsible for the procurement of goods and services required for manufactured systems as well as related supply chain management activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop understanding of market aspects of assigned product categories/suppliers and high level of expertise. Develop commodity and supply chain strategies into product design and/or manufacturing objectives.
• Develop and execute long term supply chain strategies for assigned categories.  Include contingency plans and risk analysis

• Interface with other functions to execute Sourcing responsibilities in New Product Introduction, material management, and accounting processes

• Develop global and comprehensive supplier/buyer contractual relationships. Develop negotiation strategies and drive negotiations to achieve stated goals and objectives.
• Own the overall supplier relationship. With technology partners, and in accordance with the category strategy, drive supplier selection, development, and overall supplier management and marketing.

• Generate material cost productivity improvements in assigned purchase areas to meet quarterly targets
• As a function of the above, drive improvement in key quantitative objectives: material availability, material cost, inventory turns, and excess and obsolete inventory

QUALIFICATIONS/EDUCATION and/or EXPERIENCE

Required:

• Bachelor’s degree and at least 1-2 years of related experience or an equivalent combination of education and experience
• Ability to communicate effectively at all organizational levels, both internally and within supplier organizations
• Data analysis, problem solving, and the ability to work independently at a high energy level

Preferred:

• Knowledge of international business transactions, i.e., tariff codes, Intcoterms, export license requirements and intermodal transportation
• Knowledge of finance, accounting, and budgeting
• Knowledge of negotiation strategies and risk management.

ESC has an exciting opportunity for a Technical Writer to edit and stage technical blog posts for our client’s Big Data, Database, and Machine Learning blogs. This includes adding the content to WordPress; formatting the content; optimizing all images for web and social use; formatting code blocks appropriately; obtaining and formatting author bios; and coordinating all changes with the author until the post is approved for final publication by the Blog Owner.  Projects in the role include:

• Customer reach reporting
• Extended analysis of customer activity on blog posts including readership, CloudFormation template usage, and usage by top customers.
• Development of dashboards for key stakeholders and product teams to make actionable decisions based on customer activity
• Alignment and collaboration with marketing, service teams, and other groups
• Aligning marketing calendars with blog post-production and publication
• Quarterly blog post schedule prioritization
• Listening to our customers
• Embedded surveys in blog posts
• Survey of key customers
• Blog post comment tracking and response

Required Skills:

• 2-4 years in a writing, editing, or web production role
• Experience working with HTML and CSS
• Experience working with image editing software like Adobe Photoshop
• Experience with web services and related technologies a plus.
• Preference for AWS certification.

This Technical Writer will edit and publish instructional material for contact center Associates. With increasing responsibility they will take in content change requests, work with request owners to make sure the content is in the right format for Associates to follow and all the process steps are complete. This drafting work is done within the CMS user interface (Oxygen). The Technical Writer will manage several change requests in their queue at one time, some will wait on information while others push through. They will be responsible for getting all change requests completed within the need-by date. Individual SOPs within the change request are published to the CMS (Ajuda) and contain coded instructions to condition the content for different Amazon Marketplaces and languages.

REQUIRED SKILLS

• Bachelor's degree in related field,
• 1 year of professional editing/writing experience including diagramming business processes
• Ability to concisely communicate technical information; excellent grammar and eye for details
• Experience with a localization/translation process
• Proven ability to work independently or in ambiguous circumstances
• Demonstrated success at learning and explaining business processes
• Ability to prioritize and manage multiple stakeholder needs in a fast-paced environment and facilitate discussions with cross-functional teams
• English writing skills at a college level
• Demonstrated experience using a content management system (CMS) Basic understanding of DITA architecture
• Basic understanding of HTML and XML

PREFERRED SKILLS

-              2+ years of professional editing/writing experience including diagramming business processes.

-              Experience with instructional content such as standard operating procedures (SOP)

-              Experience with Oxygen and Ajuda

ESC has an Exciting opportunity as a Technical Writer to join a team at our large ecommerce client.  This team is re-imagining how people receive their prescription medication and building out tools that will unlock new possibilities in healthcare.

This Technical writer, will develop conceptual and reference documentation  and help shape the design of new features, user interfaces, and APIs.

The incumbent will need:

• Experience with Technical Writing to enable products and services with clear documentation.
• Technical background that enables you to work directly with software developers, product managers, and designers in a fast-paced, fluid environment.

REQUIRED SKILLS

• A minimum of 3 years as a technical writer in a relevant field
• Experience creating documentation for a technical audience
• Strong written and verbal communication skills
• A degree in computer science, English, technical writing, or a related field
• Familiarity with APIs

PREFERRED SKILLS

• Experience with JSON
• Experience with web services and related technologies
• Strong attention to detail
• Strong interpersonal skills
• Passion to thrive in a fast-paced, ever-changing environment

Our client, a growing tower construction company is seeking an experienced Tower Crew Lead.  This role will be responsible for the supervision and performance of various construction tasks in the areas of tower erection, coaxial cable, and antenna installation, antenna mount installation, RF testing and troubleshooting. The Crew Lead will be required to closely supervise and assist with the construction and testing of cell sites and will lead experienced technicians, as well as train new technicians while maintaining safe productive job sites.  This position includes full benefits and compensation includes an strong hourly rate and also includes $30 per day per diem for expenses.  While travel in this industry is expected, this role requires a much lighter load than most competing companies.  95% of projects are completed Monday thru Friday, be home on weekends.  Base location is Woodstock, GA.

Key to this role is the utilization of extensive experience in cellular construction.  The incumbent will closely supervise and assist with the construction and testing of cell sites.   An ability to lead crews, extensive experience with construction, testing, and troubleshooting/maintenance are “must haves” for this role.

The Tower Crew Lead will:

• Plan daily activities for crew and assign tasks as required.

• Monitor crew activities and ensure adherence to all safety policies.

• Install and maintain mounts, platforms, antennas, RRU’s, TMA, and other related equipment on towers, rooftops, and other structures to expand and upgrade cellular networks.

• Install and maintain coaxial and DC power/fiber optic transmission lines.

• Install and maintain microwave equipment.

• Test new and existing equipment. May include sweep, PIM, or fiber testing.

• Install ice bridges, cable trays, equipment pads, racks, and platforms.

• Install underground and in building conduits for electrical and backhaul circuits.

Qualifications

• 3+ years working in the cellular construction industry
• 1+ years experience as/with certified Tower Technician, Backhaul, & Microwave
• 1+ years experience working in supervisory or lead role in the construction or trades industry
• Working Knowledge of Microsoft, Excel and Outlook and basic computer skills

• Sweep & PIM testing certifications

• Fiber Testing Certification

• Competent Tower Climber and Rescuer Certification (Skynet will re-certify if not current)

• First Aid & CPR certification (Skynet will re-certify if not current)

Preferred but not required

• NWSA TTT1 & TTT2 certification

• Tarana

Our client, a growing tower construction company is seeking experienced Tower Technicians at all levels to support the ongoing upgrades and expansion of mobile networks in the VA and WV markets.  Our client maintains a long-term engagement to undertake various cell site activities including upgrades, new installations, maintenance, and decommissioning.  This is a full time role that requires travel on a DAILY basis for very short periods of time in a local setting.  This position includes full benefits and increases pay for cross training and gaining, or holding, tower technician certifications.  Compensation includes strong hourly rates based on experience and also includes $30 per day per diem for expenses.  While travel in this industry is expected, this role requires a much lighter load than most competing companies.  Here are some of the benefits:

• 95% of projects Monday thru Friday, home weekends.
• Company provided training and certifications
• Next Level Industry Training Credentials & Certifications which include pay increases.
• Company provided top of the line safety gear.
• Company provided major tools & equipment.
• Company provided vehicle.
• Teamwork completed with a 4-man crew.

The incumbent of this role will:

• Climb and work on communications towers for the purpose of installing, replacing, and repairing antenna systems equipment.
• Utilize knowledge and experience of major carrier sites including LTE, NSB, Electrical, Civil, DAS, and/or Small Cell.
• Install RF and antenna system components such as BTS, RRU's, antennas, TMA's, diplexers, COAX, grounding, supports, weatherproofing, connectors, hardware, etc.
• Perform sweep tests with an Anritsu.
• Perform Fiber testing
• Perform tape drops
• Perform GPS antenna alignment
• Install antennas, RRH's, ground kits, RET systems
• Troubleshoots RET systems
• Run required lines to tower tops; ground coax lines and builds different sizes and types of connectors.
• Stack tower steel and install of sector mounts
• Perform Microwave dish and radio installations and path alignment

Qualifications

• 6 months working in the Tower climbing/construction industry
• Ability to climb tall structures (100 feet or more) with 50 lb. load.
• Ability to push, pull, lift in excess of 50 lbs
• Experience completing Fiber Tests
• Working Knowledge of Microsoft, Excel and Outlook

Preferred but not required

• Tower Industry Certifications (any level)
• Knowledge of topside testing procedures.
• Anritsu Certification
• Experience redlining RFDS and site CDs.

• Experience with custom tower rigging techniques.